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Audiobooks

How would you rate Audiobooks?
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Utah
1 review
0 helpful votes
Follow Lauren C.
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This is a good option to Audible. I like the phone interface better than Audible. It's easier to use, however, I don't like that my book sometimes keeps playing if I answer my phone or that books can't be on a cloud where I can use them on both iPad and iPhone the way Audible does. Audiobooks has good holiday specials and they sometimes have promotional free books.

Date of experience: January 21, 2015
Sweden
1 review
9 helpful votes
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Not all books are audibles, and the trial offer was not really clear.
I also got a notification from PayPal saying that "$14,95 USD" were charged by Audibles... why are you charging money during a free trial period?

Avoid.

Date of experience: July 3, 2020
Montana
1 review
4 helpful votes
Follow Alisha M.
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I was billed twice a month for three months. We repeatedly cancelled service and still were billed. I have spoken to their customer service on Navy occasions to get no response. Finally had to put a stop payment on future charges.

Date of experience: December 27, 2016
Nicholas C. Audiobooks Rep
over a year old

Hi Alisha, there might have just been multiple accounts setup in your name and billing info. Please check your PMs for more information.

Wyoming
1 review
1 helpful vote
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Audiobooks is awesome!
January 21, 2015

Audiobooks is awesome! Their customer service is super friendly and super helpful! They have had almost every book that I look for. Most of the new releases I have searched for are there right away. I would recommend Audiobooks to everyone!

Date of experience: January 21, 2015
Massachusetts
2 reviews
8 helpful votes
Follow Libby S.
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Just realized one of my kids ordered a book. He said he cancelled but it was never processed. I was charged 6 months before I realized it. Company refunded me for one month even though it was obvious we didn't use the service. I am furious! Bad company.

Date of experience: March 6, 2017
Nicholas C. Audiobooks Rep
over a year old

Hi Libby, I'm sure we can do better for you. Please check your PMs for more information on how to proceed from here.

Pennsylvania
1 review
26 helpful votes
Follow Mike A.
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When you agree to sign up for the free trial, they immediately try to charge (NOT JUST PLACE A HOLD) for $14.99 on your debit/credit card, even though that legally means they cannot charge until the free trial period ends. It seems users have been complaining about this for years. How both blatantly unethical and illegal. If I had more time, I'd sue them. As it stands though, this is why I have my cards set to manually add new merchants over a certain $ transaction amount...

Date of experience: May 31, 2020
Colorado
1 review
1 helpful vote
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To my to my surprise there are so many books available on audiobooks. I enjoy that when a new book comes out it is already downloaded onto audiobooks. It's been a pleasure listening to audiobooks as a core about my daily activities.

Date of experience: January 21, 2015
West Virginia
1 review
0 helpful votes
Follow Melinda F.
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I travel a lot and listen to Audiobooks in my car. I love the convenience and would hate to take a trip without an Audiobook. I've read the entire Outlander series, which I never would have discovered without this program. There are some technical glitches, such as my book stopping unexpectedly and requiring me to delete and re-download in order to continue listening. However, this problem has not occurred for awhile and may have been worked out by now. Overall, I am happy with Audiobooks.

Date of experience: January 25, 2015
Washington
1 review
0 helpful votes
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Audiobooks is without question the best available bookstore online. You can download to your iPod and listen to books while you carry out your daily routine. The selection is extensive and the staff is always very responsive, very courteous, and very professional. I simply cannot give a higher recommendation to any bookstore, online within the cities.

Date of experience: January 22, 2015
Australia
1 review
9 helpful votes
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TAKING MY MONEY
July 21, 2017

Audiobooks is a piece of sh%t!
I keep getting charge $20 each month and i am a year 12 student who is unemployed and now has $38 in my account. Theyve stolen more than $100 from me and i cancelled my membership months ago! Im so pissed off wtf how do i fix this

Date of experience: July 21, 2017
Nicholas C. Audiobooks Rep
over a year old

Hi Ale. We want to get this resolved. Please check your DMs for more information on how we can get that done.

Overview

Audiobooks has a rating of 1.6 stars from 96 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Audiobooks most frequently mention free trial, customer service and credit card. Audiobooks ranks 74th among Audio Books sites.

service
19
value
18
shipping
10
returns
9
quality
14
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