website thubmnail of Auto-BodyParts
How would you rate Auto-BodyParts?
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Florida
1 review
0 helpful votes
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Quality
July 1, 2019

(2012 mustang 5.0 front bumper cover) Okay where do I begin. First bumper was poorly packaged and poorly handled box was best up when I got it. Bumper is not fully covered in paint. It does not fit the factory front bumper brackets. Did not have factory holes so they had to be drilled. I've now had the bumper on for a month now went to wash it and the high pressure has blown OFF the clear coat.

Date of experience: July 1, 2019
New York
1 review
4 helpful votes
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Waist of time
October 6, 2020

I ordered a painted hood for my BMW on September 1st. They advertised it takes 15 business days for them to ship the product, which they never shipped. They gave me the run around everytime i called. Full of excuses. They never even processed my order. I waited almost a month till i finally asked for a refund. The way they conduct business is unprofessional and no integrity. I rather pay full price at my local body shop then to deal with them again. Beware if you intend to do business with them.

Date of experience: October 6, 2020
Ohio
1 review
1 helpful vote
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Partial Painted Bumper
September 12, 2023

Ordered new rear bumper for my 2000 Monte Carlo. Paid for the painting service to have it painted the same color as the original. (cars color) Well, for some unknown reason they only painted about 2/3 of it and left the bottom portion unpainted. To make a long story short; I tried to work out getting at least half my money back, so I could get it finished painted, locally. Well, I didn't get any response back no matter how I tried to communicate my proposition, as it were. So; since there customer service is a abysmal joke, I had to go locally and get the bumper finished out at extra expense. With that, I assure you I will never use them again. I'll see them go out of business first.

Date of experience: September 12, 2023
Texas
1 review
2 helpful votes
Follow Harald B.
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After six weeks of waiting and numerous irritating phone calls with them, which by the way this company has the rudest customer service agents that I encountered in my whole life.
They act like they are doing you a favor!
To start out with the part (Bumper cover) does not fit properly on my 2016 Dodge Challenger SRT 392.
To no surprise looking at the $#*!ty part quality which by the way was supposed to be "CPA" quality component the color doesn't match as well and the part is full of orange peel as well.
Also the edges of the bumper cover show the black bottom of the part.:-/
I feel like I burned $700.00.
Don't buy from them because there handling time sucks besides the overall abysmal part quality and craftsmanship.
If I could give them negative stars I most certainly would!

Date of experience: December 8, 2020
Missouri
1 review
2 helpful votes
Follow Hussam H.
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Simply, put the orders, a week after a cancellation email due to out of stoke, after a month received the parts, they excepting me to wait 40 days shipping from IL to MO. Submitted a refund and return they changed me for both shipping. If you dont want go through the same BS just stay away from them.

Date of experience: August 27, 2020
Florida
2 reviews
5 helpful votes
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Return Part
May 21, 2020

I wished I had read the reviews before I bought a part from this company. Tried to call no one ever picked the phone. Tried to get a RAM to send back a part on the website. Kept telling me not all fields complete. Just gave up. That's what they want you to do. Will never do business with this company. The part probably sucks anyway s.

Date of experience: May 21, 2020
District of Columbia
1 review
2 helpful votes
Follow Hans V.
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I ordered a bumper cover for a 2003 Mercedes ML350. It arrived on time and in the correct color. The pain job was ok, however, they bubble wrapped the part too early, so there are some imprints on the lower side. Otherwise it would be 5 stars. Any time again guys, great job!

Date of experience: May 7, 2019
Illinois
1 review
2 helpful votes
Follow Joseph S.
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Ordered a painted black fender filler panel, package arrives and panel is a plastic grey.
Called company and received the run a around. Told that black means it is actually grey and they were surprised when I requested a return. I was told, 'You want a return for a $34 dollar part?"

Date of experience: August 7, 2019
California
2 reviews
3 helpful votes
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Con Artists
June 23, 2021

Take a look at Yelp and BBB and you will lots and lots of people who were conned by these thieves.

Con artists. Buyer beware. They will send you anything just to make the transaction appear to be legit, but when the part arrives it is going to be the wrong part or damaged. I assume they go to the junk yard, grab any part they can find that is close to what you ordered and then ship that damaged part to you. I immediately disputed the purchase, cancelled my credit card and got a new card. Luckily these con artists are playing the small con and not risking going to prison by running credit cards.

Date of experience: June 23, 2021
Wisconsin
1 review
4 helpful votes
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I have made two separate orders with this company. One in March 2019 and one in Aug 2019. First time I ordered my credit card had numerous transactions that have tried to go through from all over the country. Second time I got a brand new credit card and this was the first and only purchase made with it. Then I had a dozen transactions from all over try to go through, anything from Netflix to dominoes pizza. Some piece of $#*! from that autobodyparts.com stole my info and used it or sold it!

Date of experience: October 19, 2019

Overview

Auto-BodyParts has a rating of 1.3 stars from 46 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Auto-BodyParts most frequently mention customer service, bumper cover and business days. Auto-BodyParts ranks 761st among Auto Parts sites.

service
5
value
4
shipping
4
returns
3
quality
5