• Auto Forward

Auto Forward

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Overview

Auto Forward has a rating of 2.5 stars from 417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Auto Forward most frequently mention customer service, target phone, and refund policy problems. Auto Forward ranks 20th among Mobile Applications sites.

  • Service
    123
  • Value
    120
  • Shipping
    98
  • Returns
    118
  • Quality
    118

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
1270
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How would you rate Auto Forward?
Top Positive Review

“It's great to hire service with All Cracker”

Bella K.
4/16/24

I wanted to check my spuose's device and tried many applications but everywhere root was required to check social media. Thanks to all cracker I can do it without root. Just try their Family kit it includes every premium feature and it worth it. You can text them as well for help +1::904::200::6303

Top Critical Review

“Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices.”

Bethany B.
7/2/24

Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices. Their software provided comprehensive insights into device usage without being intrusive. You could check them on Instagram

Reviews (417)

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Reviews that mention popular keywords

monitoring app (43) text messages (35) cell phone (33) monitoring software (14)
Thumbnail of user rogerg35
New York
1 review
1 helpful vote
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April 14th, 2016

I have been scammed a few times buying software line so I make it a point to post reviews as often as I can to alert people as to which product they can trust and which they cannot. This is a product that does work and can be trusted. I use it to monitor my son's phone and it worked very well. I didn't find any aspect of the program that did not match the advertised features. Before I bought the program I called the number on the website just to find out if it was a legit company and it was. Kind, courteous people answer the phone who were very capable of answering the questions I had. Honestly, I asked a few inane questions just to see if they knew they were talking about because I had already done quite a bit of research about this type of product so I knew most of the answers. You will not regret buying this program you will not need to have the phone and it works very well. If you have troubles you can always call them. I did and they were there to help. Hope this helps someone who just needs to know.

Thumbnail of user doloresd6
Philippines
2 reviews
2 helpful votes
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February 18th, 2016

My daughter is the rebellious type. She always does exactly the opposite of what I ask from her. I heard from my friend who was one of their teachers that my daughter is getting involved with some "emo" group in school, and that this group was into drugs.

I have seen Auto Forward on Youtube once and the software made an impact to me. I knew it was something I could really use.

So I purchased the software, installed in secretly on my daughter's phone and then I started tracking her cell phone activities.

We had a huge argument a week ago wherein I took away her credit card (but not her phone, of course!)

In the middle of the night, she sneaked out and took the keys and drove away in my car. If it weren't for the dog, I wouldn't have woken up.

So I took my computer and tracked her location using Auto Forward's GPS locator feature. My husband and I drove to the location and found her with the "emo" group she loved to hang out so much with.

After another argument and force, we were finally able to take her back home.

Up until now, she's wondering how we were able to trace her location that night she ran away. Lol! :)

Thumbnail of user kulbinderk
GB
1 review
7 helpful votes
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June 28th, 2016

I purchase the software which didn't work and the support team could not resolve the problem. I was granted a refund on 9th June which was never received. I sent serveral emails which I had no reply to and called from the uk and was told I would get call back from supervisor. Still waiting... No reply or call back or refund. I would not recommend buying from these people and agree with other views that this is a scam. I m thinking of seeking legal advice... PLEASE BE CAREFUL BUYING ANYTHING FROM AUTO FORWARD
Nicky

Tip for consumers:
Don't buy

Thumbnail of user manyf
Virginia
1 review
7 helpful votes
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April 9th, 2016

I rarely write review about company but I am taking my time this morning to help other potential consumers. I purchased the software from autoforward since 4/4/16, now it is 4/9/16 I still don't receive any data when I log in to my account. They tell you witching 48hrs you should receive data from the target device but they are lying. When contact them they say I will start receive data soon which never happens. I requested for a refund before my 10days grace period, they told me I used the product key therefore o could not a refund. I had to disputed the charge with my credit card company which I don't know what will happen. This company is robbing people. I am asking you all you want to find out if your loved one is cheating, please stay away from auto-forward. Please look at other software instead. I had to write this review to help future cunsumers.If you read my review and stool decide to go with them, you will see what I am talking about.At least I do my job as victim to help future victim. I hope this review help you.

Thumbnail of user lisab126
Mississippi
1 review
27 helpful votes
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March 18th, 2015

Works good for the first few months then its crap and you have to pay more money on top of what you already paid. IT"S CRAP and the customer service is crap as well.

Thumbnail of user henrylinnm
GB
1 review
0 helpful votes
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November 22nd, 2018

I have tried several SpyApps but they all failed in a similar way as they sent a notification to my target's device (iPhone x) with this notification the target was able to know. I reached out to a tech savvy friend of mine who explained that the security on the iphone has been updated and the spyApps have not been updated. So he introduced me to a competent and reliably trustworthy hacker...''SOLIDARITY HACKER at GMAIL. COM''... With this hacker i was able to gain unlimited remote access to my target's mobile device and all Apps including but not limited to whatsApp, instagram snapchat, Viber, Kik, Facebook messenger, call logs history and it's detailed audio conversations...''SOLIDARITY HACEKR at GMAIL. COM''... This hacker is competent and very dependable. I was able to gain access through a user friendly platform that the reliable hacker...''SOLIDARITY HACKER at GMAIL. COM''... was able to send to me within the first 24 hours after i initiated contact with the hacker.

Thumbnail of user brucec60
Philippines
1 review
0 helpful votes
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July 2nd, 2016

The App is amazing when it works. It has nice features, for Android, it needs to be rooted to view social media and jailbreak for Apple. This is a nice invention.

Thumbnail of user travisb431
Texas
1 review
0 helpful votes
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August 10th, 2022

It clearly says that this works with iPhones it does not work with iPhones we use a 2013 iPhone pro max it does not work with it you follow all the rules with the IT department you're supposed to get a refund they will not refund you it does not work with iPhones

Tip for consumers:
It says on their website that they provide a refund but they do not provide a refund you will not get your money back

Products used:
It says on their website that they provide a refund but they do not provide a refund you will not get your money back

Service
Value
Shipping
Returns
Quality
Thumbnail of user debraw740
Pennsylvania
2 reviews
4 helpful votes
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July 29th, 2020

They sell their app for either $29.99 or the Pro version for $69.99. I thought I researched this well and I order the Pro. THEY ARE THEIVES! Here's what they took:

Order Details:
Product Name: Auto Forward
Qty Ordered: 1
Amount: $69.99

Product Name: Extended Download Warranty
Qty Ordered: 1
Amount: $29.99

Product Name: Premium Support Package - LIVE 1 ON 1 Telephone Support. Get the help you need to get up & running
Qty Ordered: 1
Amount: $29.99

Product: Auto Forward

Username/Login:_________

License key/Password:_________

Installation instructions: Click here to begin the installation

Your download link: http ://
Order Information:
Order Number: *******
Order Date: July 29,2020
Subtotal: $129.97
Tax: 0.00
Total: $129.97
Payment Method: VISA

BUT I would not be complaining if it really was what they advertised! YOU ACTUALLY DO NEED THE OTHER PHONE TO INSTALL!

Thumbnail of user jessicam1580
Texas
3 reviews
4 helpful votes
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June 27th, 2020

This app is all waste of money and time not useful as describe online. With this i was told to jailbreak yet after jailbreak this fails to work. I tried on multiple devices yets not working.

Thumbnail of user ericky
Texas
1 review
3 helpful votes
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April 4th, 2016

I purchased a license a month ago and tried to understand how to install this service! I am not the most tech savvy person but i can follow directions pretty well! I initially installed it non-jail broken iPhone 5s remotely from my computer and that did not work! So tech support said that I must install it on the device that I am trying to survey. Plus they have not updated their software to the current iSO 9.3 update that iPhone went through. So they gave me another shot with a new license. I installed it using the device i wanted to review... still nothing. Tech support says that it may take 24 to 48 hours. Well this is a week later and still nothing. I read and re-read the instructions... I monitor the site that they gave me to view the info. NOTHING ever came in and I saw nothing - NO CALLS, NO EMAILS, NO TEXTS not a single shred of info came in but I had only a few days before the 10 day period for a refund was up. So I emailed my problem and said I wish to request a refund. I get a response back 3 days later that I am not eligible for a refund because... MY LICENSE HAS BEEN USED! Of course it has been used! How else am I supposed to see if it will work! I think that this is a poorly setup service and it is a scam because now i am down $70 with nothing to show for it!

Tip for consumers:
be sure you do research and make sure that they have support for your needs before making a purchase. Plus if not sure how to set it up or that it will work (mainly iPhones) don't use the license!!!

Service
Value
Returns
Quality
Thumbnail of user duepijee
New Jersey
1 review
3 helpful votes
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February 22nd, 2019

I had all the reasons to believe my Partner was Adulterous after several signs carressing her iPhone Xs while talking on the phone. I got a Silicon Valley Tech start-up recommendation of a competent, trusted and confidential Mobile Phone Spy expert: via:*** Solidarity Hacker *AT* Gmail. Com *** When i hired the Spy expert, within 24 hours he sent a platfrom to access my adulterous partner's mobile iPhone Xs'' and all her communication activities were accessible to me in a remote manner, I had unlimited access to her messages both recent and deleted including media files such as pictures, short video clips and sound /audio music clips too. The reliable and effective mobile iPhone Spy expert:...*** Solidarity Hacker *AT* Gmail. Com *** is such a dependable service provider and very much confidential enough to have all secrets remain secured given his services. I will recommend the services of this competent and trusted mobile phone Spy expert:...*** Solidarity Hacker *AT* Gmail. Com ***...

Thumbnail of user milesc20
TW
1 review
17 helpful votes
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July 6th, 2016

Stupid me, I actually read all the bad reviews, but I still purchased the product, because I was curious, and stupid.
Turns out all the bad reviews are true.
The customer service on the phone all sound very friendly and willing to help, but from the voice and accent I think it's the same person, just use different name every day...
And they can't really help you much, they will forward your questions to the technicians. And it's through email, you can't talk to the technician on the phone. After I did whatever they told me to do and set up, but it's still not working. So they keep writing me the same thing and wanted me to wait for 24-48hrs for my data to download, of course after more then a week still nothing happened.
It's a nightmare to ask for the refund. Again it could be the same person in refund department, no matter his or her name is Jacqueline, Billi or Nicole.
They agree to give my money back at beginning, but of course I didn't get it. So I wrote to them again, then they told me I am not eligible for the refund. After several emails to explain and question, they started to ignore me...
So keep away from Auto-Forward, Highstermobile and Easyspy, they are all the same company.

Tip for consumers:
Don't buy!

Thumbnail of user debbies323
Ohio
1 review
4 helpful votes
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August 22nd, 2018

It doesnt work and when you try to ask for money back they will not give it. Its a waste of 69.00. Terrible company

Thumbnail of user jarodj7
Texas
1 review
8 helpful votes
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December 19th, 2020

The product didn't work. The support was terrible. When I asked for a refund they have continuously ignored me. Do not purchase this!

Thumbnail of user colleenr404
Colorado
1 review
2 helpful votes
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March 1st, 2021

Don't be fooled by the appearance of a customer service number. It's a automated message that tells you to go on-line

Service
Value
Quality
Thumbnail of user ashleyf24
Washington
1 review
64 helpful votes
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March 11th, 2015

I love this app except for the fact that I'm trying to delete the device I have on my auto forward account. Does anybody else know how?

Thumbnail of user chriss2956
Illinois
1 review
3 helpful votes
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April 7th, 2021
Verified purchase

The product did not work as described and I was told by several customer service reps I would be refunded and it's two weeks later and no refund.

Service
Value
Returns
Thumbnail of user lorir167
Wisconsin
1 review
8 helpful votes
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July 5th, 2018

Software does not work. They refuse to give refunds. My email receipt said $69.99 but my credit card was charged $99.98! Do not use this company!

Thumbnail of user spym
Philippines
1 review
2 helpful votes
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October 3rd, 2014

Thanks to Auto forward, I use this on my kids just to see what they are up to when we are not around and the app really worked for me. 

Thumbnail of user suer37
Canada
1 review
8 helpful votes
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March 12th, 2016

Ive tried getting help for the last 3 days, their site says answer within 24 hours, what crap. I cant install it on the phone, I want a refund. Help

Thumbnail of user cvetankak
California
1 review
7 helpful votes
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November 30th, 2015

If you are buing this product is not working for iPhones. You need to jailbreak the iPhoneYou need to buy aditional softver for jailbraking.It is not easy to instal cost $50 and you need to change many settings so person is going to notice that target pgone is monitored.So if your target phone is iPhone you need to inform person that you are monitoring his phone.It is to good to be true!

Thumbnail of user sickshitw
Michigan
1 review
7 helpful votes
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June 22nd, 2019

I can not install the app please do not waste time and money if i could rate a zero that would be my rating

Thumbnail of user db187
Texas
1 review
5 helpful votes
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November 17th, 2017

Not only did this program not work or even load, ilf mobile apps ignored my requests for a refund. After about 10 months I gave up... DO NOT BUY FROM THEM

Thumbnail of user ashleym166
Nevada
1 review
7 helpful votes
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September 29th, 2016

I purchased this product, and the very next day was on the phone and email support because none of the features worked, yeah it showed me some information, but only what was still on the phone at the time which I didn't need any sort of software to see! They told me "just wait a little bit, it loads in bulk so it will not populate right away" 2 days went by and nothing new was uploaded, so I called and cancelled and asked for a refund. A week later I followed up on my refund and was told I would not be getting one since I activated the license key and there was uploaded information to the account. So much for "100% Guaranteed to work!" "Risk Free, Guarantee" So now I get to dispute through my bank. I only had the product for a total of 4 days and had contacted support immediately with no resolution, I think that constitutes a refund! DO NOT USE THIS APP UNLESS YOU LIKE TO THROW MONEY AWAY, in which case I can give you my number and you can just give it to me instead, I probably have better tracking skills than this app anyway.

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Gary L.
Typically does not respond to reviews

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