• Auto Forward

Auto Forward

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Overview

Auto Forward has a rating of 2.5 stars from 417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Auto Forward most frequently mention customer service, target phone, and refund policy problems. Auto Forward ranks 20th among Mobile Applications sites.

  • Service
    123
  • Value
    120
  • Shipping
    98
  • Returns
    118
  • Quality
    118

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
1270
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How would you rate Auto Forward?
Top Positive Review

“It's great to hire service with All Cracker”

Bella K.
4/16/24

I wanted to check my spuose's device and tried many applications but everywhere root was required to check social media. Thanks to all cracker I can do it without root. Just try their Family kit it includes every premium feature and it worth it. You can text them as well for help +1::904::200::6303

Top Critical Review

“Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices.”

Bethany B.
7/2/24

Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices. Their software provided comprehensive insights into device usage without being intrusive. You could check them on Instagram

Reviews (417)

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Reviews that mention popular keywords

monitoring app (43) text messages (35) cell phone (33) monitoring software (14)
Thumbnail of user aurthurm
California
1 review
5 helpful votes
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July 9th, 2016

I thought this program worked very well. It was very easy to use from start to finish and I was able to see everything I needed to see from the target phone. The information was laid out neatly which made everything very easy to read and organize. I really like that I was able to see the deleted text messages from the phone. This is what I needed to see most so I was very happy to see that it did work. I would recommend this program.

Thumbnail of user ashleyf51
VI
1 review
37 helpful votes
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July 15th, 2016

Auto Forward worked great! I didn't believe the website or some of the reviews that said how good it worked but decided to give it a try anyway and I'm glad I did! Everything worked good and went super smooth. All I did was download it and enter the the number, just like in the video and within a few minutes a connection was made and I saw all the stuff I needed to see. I was able to see text messages he sent and received. I saw his location. And I even listened to his calls. Very good app that I would recommend to anyone.

Thumbnail of user wendyh493
Delaware
1 review
2 helpful votes
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February 18th, 2021

I give them a zero. I did not want there services but they took $89.97 from my bank account and will not give me my money. I have several emails stating I would get my refund and still nothing. This is fraud and stealing and scam. $89.97 is a lot of money right due to not working from covid 19 they took food from family's mouth.
Wendy

Thumbnail of user maxr42
California
1 review
0 helpful votes
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April 22nd, 2016

I bought Auto Forward to monitor my kids while they're at school because both of their grades started to slip. I wanted to see if they were texting during class. Not only were they both texting during class, but I found out using the GPS feature that my son sometimes was hanging out in the woods behind the school in the middle of the day! BUSTED! He's on lock down for the rest of the school year! Thanks Auto Forward!

Thumbnail of user patsyh47
Arkansas
1 review
3 helpful votes
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June 4th, 2020

I had contacting the with in 24 hours of buying the soft wear and it would not work. I have been trying for 7 days now to get my money back and its like they are refusing to give it back to me. They said 4-6 business days and it would be back in my account. And guess what its not. I will not ever suggest this to anyone. Do NOT do it. Its not worth it.

Thumbnail of user haleyj80
Belgium
1 review
0 helpful votes
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January 14th, 2024

Parenting hasn't been easy for me especially with my schedule, I do three different jobs and I haven't been really focusing of my kids so I got the auto forward app but it has been really difficult to set up but I got some help with a good team CYBOXTECH via Instagram and they have really helped and now with just my phone I know what is going on with my children's gadget I have been able to monitor their calls and chats and mails.

Tip for consumers:
Do not hesitate to try (cyboxtech)

Products used:
Application monitoring and cell monitoring

Service
Value
Shipping
Returns
Quality
Thumbnail of user tracym96
Pennsylvania
1 review
9 helpful votes
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April 26th, 2016

This software has NOT WORKED since I purchased the software. I wanted this for my 16 year old's iphone and didn't want to jailbreak it. After installing the software and it not working I found out from the customer rep that the software didn't work on the current iPhone version. So even though their website said it worked with v9 it didn't work with v9.2 or v9.3. After a month of it still not working and the customer rep no longer responding to my emails I requested a refund from Auto Forward. After they received my email the company did something that pulled texts from 2015 and used that to turn down my refund. It pulled some additional texts one other time but it still is not giving me all the information it says that it can & the GPS has NEVER worked. When my refund was turned down they told me to contact support but they haven't responded.

Thumbnail of user romeod4
Lebanon
1 review
0 helpful votes
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March 14th, 2016

Hi, i tried to download auto forward spy software without success, blue snap page given me not autorized, any one knows the list of countries allow to use auto forward? Since i cant find such list on their website. Tks if any one can help.

Thumbnail of user nymd
Spain
1 review
1 helpful vote
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April 16th, 2016

I don't normally write reviews, but in this case I felt I should. I have been scammed a few times by software that I bought off-line but mostly with soulful monitoring software that I've tried from other companies. So I was very cautious before I bought auto forward. I am delighted to say that I am very pleased with my purchase. Not only did the software work flawlessly but their support staff exceeded my expectations. With the other company that I used, I will not mention their name, I think I was left on hold five or six times and never got anybody on the phone to actually help me. This is not the case with this company. I called one time, got a knowledgeable person on the phone who answered my questions and solve my issue that I was on my way. I couldn't be happier. Thank you very much also forward for your professionalism and expertise.

Thumbnail of user aprilh440
Pennsylvania
1 review
0 helpful votes
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May 10th, 2022
Verified purchase

I purchased this and then realized it wouldn't work. I did not activate the link (the refund policy stated that once the link is activated, no refund would be issued) and I requested a refund the same day. I was told no problem, a refund would be issued and I would see it in 3 to 5 days. After several times of being told the same thing over the course of a month and a half, I still have not received a refund. I was even told it was escalated and a refund was issued already. I emailed them again today and now I'm being told a billing supervisor will contact me in the "next several business days to discuss my cancelation request, which is what I was told 2 weeks ago. I don't think they have any intention of refunding my money and they offer no way to even speak to a live person by phone. Their business dealings are unethical and shady.

Thumbnail of user reneh133
Arizona
1 review
1 helpful vote
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December 9th, 2021

They claim it works by downloading something but you need to have access to the Password of their targets Apple icloud to access an app. Secondly, they sell you add ons which basically double or triple your purchase price for which you NEVER get a refund if you are not satisfied.

Thumbnail of user charlesw71
New York
1 review
10 helpful votes
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February 15th, 2016

This stuff should be illegal. The fact that my wife was able to steal my texts and listen to my calls without ever touching my phone is ABSURD! Who makes this software and how is it legal. How can they steal my personal information and get away with it? I contacted the company and demanded that they remove their app from my phone but they told that since I was not their customer there was nothing they can do for me! WTF? I took the the phone to the store where I bought and they said the software can't be removed. That I have to buy a new phone! This is ridiculous! BeWARE of Auto Forward!

Thumbnail of user rogerc57
North Carolina
1 review
1 helpful vote
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January 16th, 2016

My wife used this program to access my phone when I was at work. She was listening to my conversations and reading my texts... from home! How is this possible? I confronted her and she admitted to it and told that she had used Auto Forward. I contacted the company to demand that they remove the program from my phone but they said because I wasn't the who bought there was nothing could do for me. WTF? Anyone using a cell phone be careful! You have NO privacy with this stuff on the market.

Thumbnail of user brianc1569
Maryland
3 reviews
9 helpful votes
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September 4th, 2021

I have been going back n forth on an issue to access the target iphone via remotely w/o having physical access to download the software using the Apple ID and Pass info. The customer service rep keeps sending me instruction's on how to download the software and stating that the only way to download the software is having physical access when it clearly states on their website you can download via using Apple ID and Pass info. No refund given at this time and most if not all of these spyware programs are BS...

Service
Value
Thumbnail of user melissal1197
North Carolina
1 review
3 helpful votes
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August 23rd, 2021

When your reading about all the features for this software they make it seem like you can do everything remotely. That you can install without ever having access to the other phone. That all you have to do is type in the phone number of the device you which to manage. Not so. It's a huge hassle to get the software on the other device. And they make it nearly impossible for you to get your money back. When a company has to use a lot of smoke and mirrors for you to get there product then the company or the software shouldn't be trusted. I wouldn't recommend this company.

Service
Value
Returns
Quality
Thumbnail of user aj370
California
1 review
19 helpful votes
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February 25th, 2016

I wasted money. If I had needed to monitor my kids this would be great but that wasn't the case. So pretty much I purchased this software to monitor my own phone. If it's going to be hard for you to get your BF/GF phone when they're unaware to install this software on then do not waste your money

Thumbnail of user quynhn24
Texas
1 review
0 helpful votes
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August 10th, 2021

I purchased it 3 weeks ago and still couldn't track anything. I contacted to get help and did all what they told me to do but it didn't work. When I asked for refund, they kept asking me to reinstall again which I already did but didn't work. So, don't waste your money for this.

Service
Value
Returns
Quality
Thumbnail of user malakais
Georgia
1 review
1 helpful vote
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November 16th, 2021

I bought this monitoring app from Auto Forward yesterday, and I'm surprised that it works on both Android and iOS, as not all monitoring software does. I had access to my daughter's iPad and my sons' iPhones. I'm using an Android phone, and everything is saved to my online account. This is extremely useful to me.

Tip for consumers:
No difficulties with compatibility

Products used:
Spy app

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnk4328
South Carolina
1 review
1 helpful vote
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August 8th, 2022

I had to cancel this because my technology is out dated and not compatible with the software provided, on 7-7 2022 within an hour of passkey provided. As of 8-8 2022, i still have not received my refund. Margues johnsons, has stated in e-mails that this matter was referred to a billing supervisor 3x and promised resolution in 2-3 days. Nobody answers at the phone number listed instead a message directs you to the website. Avoid these scammers, if you request a refund. I will update if i get my refund.

Products used:
nothing requested refund on incompatible software still waiting for over 30 days.

Service
Returns
Thumbnail of user bobj56
California
1 review
11 helpful votes
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September 22nd, 2014

Simply doesn't work. Don't waste your money. There is no manual. I called their support line, to ask how to make some of the features work, and the guy who answered basically just mumbled some nonsense that I couldn't make heads or tails of. I asked for a refund, and I was told to create a tech support ticket! Really? WTF. And of course, I never got the refund. It's a scam... don't waste your money.

Thumbnail of user aragorna
Sweden
1 review
10 helpful votes
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January 22nd, 2016

I have purchased a license to Auto Format and the purchase has been debited from my bank account but I have not received any confirmation email. When I Contact the helpdesk they want me to provide my confirmation e-mail.

Thumbnail of user deenap1
North Carolina
1 review
1 helpful vote
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February 11th, 2016

Im a mom of a 15 year old young lady who loooves taking selfies! Now every one I've seen her has been pg but when you hear lately that lots of teens are getting into "sexting" now it scares me as a mom. I installed Auto Forward to her phone and got all her pictures uploaded to the dashboard and to calm my fears everything was pg on her phone! I'm one relaxed mommy now! Thanks to AF!

Thumbnail of user mzv
California
1 review
11 helpful votes
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April 14th, 2016

Believe every bad review here! Sooooo frustrating and not worth the trouble. I wish i could have read more review's. The phone HAS to be rooted and it requires you to have possession of the target phone everytime something is not working.(and that was ALL the time) If the phone was available to snoop on I wouldn't have bought this worthless program. Save your money and yourself a headache! The add is sooo misleading and makes it seems so simple but IT IS NOT! Dont buy into their lies! Dont let your desperation of wanting the truth of a cheating partner cost your earned money. Good luck

Thumbnail of user hinmaro
Ohio
1 review
4 helpful votes
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April 12th, 2016

Billi Jo Ruvolo (ILF Mobile Apps Corp.)
Apr 12,16:31
Be aware they don't trouble shoot with you.
If there product doesn't work this is their line!

I apologize that you are not completely satisfied with the software, however, your license key has been activated and your not eligible for a refund. Please keep in mind that your license key never expires, it will remain active until you are able to use the software at any point in the future.
If if fn thing doesn't work now what good will it be in the future.?

Thumbnail of user maryd1955
Pennsylvania
1 review
0 helpful votes
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June 17th, 2021

I canceled and still have not seen a refund after many email discussions. It has been two months. Now it has been a couple of weeks since the last email and no response has been returned. Don't waste your money

Tip for consumers:
dont waste your money

Products used:
none never received it

Service
Value
Shipping
Returns
Quality

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The ultimate software for cell phone extraction, backup and data spy recovery resulting from a lost, stolen or damaged phone. Text data spy recovery app

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Thumbnail of user garyl35
Gary L.
Typically does not respond to reviews

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