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I am looking for a car to buy so I got an account with autocheck.com to check the history of the vehicles I am looking at. After logging out once, I came back on the next day to log back in. It said while I was trying to log in that I had the wrong password.
No big deal. I would simply have to get a new one. So I submitted for a new password. I did it twice in one day and have gotten no email to let me set up a new password.
I tried again a few days later. Same thing. No link has been sent to me to set up a new password.
I tried a third time a few days later. Same result.
It took a week and a half for them to contact me.
When I finally did get the situation with my password resolved, it was much cheaper than carfax and insightful.
Tip for consumers:
I found it via Kelly Blue Book. Kelly Blue Book is a fine website. But do not use autocheck.com.
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