• AutoMoves CA

AutoMoves CA

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Overview

AutoMoves CA has a rating of 2.1 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AutoMoves CA most frequently mention answer phone problems. AutoMoves CA ranks 2390th among Autos sites.

  • Service
    30
  • Value
    27
  • Shipping
    30
  • Returns
    17
  • Quality
    25
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
10
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How would you rate AutoMoves CA?
Top Positive Review

“Shipped our cars to Quebec City”

Chris F.
12/18/15

Automoves helped us ship 2 family vehicles from Mississauga to Quebec City earlier this year. I am happy that Mark was very accommodating with our short notice Booking and answered all my concerns in the process. Our vehicles arrived on time and without damage so we are definitely happy about the service and affordable cost.

Top Critical Review

“Scam from the start”

Bruce R.
2/15/24

Either these folks determined to rip me off from the start, or they are completly incompetent. Insisted I pay in advance, my bad, stupid mistake. Only hand over payment when your vehicle is in the driveway. Blamed me because I did not have the appropriate paperwork ready. What paperwork? How am I, the customer, supposed to know what paperwork the driver needs. So I researched and got the proper information, and then they don't show up. Never use these guys, now I must find a real company to help me with this. I'M OUT 1200.00. AND THEY DID NOTHING

Reviews (119)

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Reviews that mention popular keywords

car (56) 7 days (5) andy leeds (6) 8 days (6) point b (3) 2 months (3) customer service (3) toronto office (3)
Thumbnail of user davel115
Canada
1 review
6 helpful votes
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January 11th, 2017

This is the absolute worst business I have ever dealt with. Andy Leeds is nothing but a coward liar. My car was three weeks late and not once did he even answer his phone. I had no clue where my car was for weeks. This man and this company is a fraud not to sure how they even have a business. Especially after reading more about him and this business. All they did was lie and blame other people. Could not be accountable for anything. Giving this company money is like asking to be ripped off. I would advise anyone not to deal with him and after reading all the elderly people they stole from they should be shut down. Absolutely sick people.

Thumbnail of user mathewf12
India
1 review
3 helpful votes
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May 19th, 2017

We buy vehicles from Impact and SGI auctions on a regular basis. Most of the vehicles are salvage, non running, not rolling, don't have keys etc. Automoves has handled our shipments from point A to point B without a hassle every single time. Their reps are reachable by phone, text and email almost immediately.

Service
Shipping
Quality
Thumbnail of user chloej41
Canada
1 review
0 helpful votes
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August 27th, 2020

I had never used a car transport service before. I received a call from Mark after getting an extremely high quote from another company. Mark immediately told me not to worry and that he would take care of the issue. Within minutes he gave me the best possible quote that beat the competition by $200. Not only that, the assigned driver was fast and friendly. He communicated with me the entire time until my car was delivered right to my door step. I can recommend Automoves to anyone without hesitation. I will be using them whenever I need car transport services again.

Thumbnail of user nadirm11
Canada
2 reviews
4 helpful votes
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December 5th, 2018

Professional team! I entrusted my BMW shipment to Automoves back in September, but am only now writing this. I was quoted good price and reasonable timeframe. Sceptical at first, but had a good feeling, and glad I went with my intuition. The communication was clear, straight forward process and good service. Highly recommend these guys to anyone who needs their car shipped.

Thumbnail of user jackm199
India
1 review
2 helpful votes
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May 15th, 2017

I would like to thank Automoves for getting my vehicle delivered safely from Calgary to Toronto earlier this month. I was provided with a written quote that remained the same and my vehicle arrived in 7 days as promised.

Thumbnail of user libertav
India
1 review
4 helpful votes
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May 25th, 2017

Received a quote in 2 hours, submitted to workplace for approval, dropped the car off at their Edmonton warehouse on Monday and received at my door the following Tuesday. I wish more transactions were as simple as that!

Thumbnail of user andrewe267
Canada
1 review
0 helpful votes
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September 3rd, 2020

The service provided by Lynette at Automoves was superb! Talked me through the
Process, connected me with their driver and updated throughout the move! Everything
Was expedited and I received my vehicle in A+ condition on time! Way to go!

Thumbnail of user thomasc1159
Canada
1 review
0 helpful votes
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September 9th, 2020

I purchased a few classics out in Alberta and needed them brought down to my farm
Near London, Ontario. Most carriers I had contacted would not touch a non running
Vehicle let alone accommodate transport across the country. Mark was very helpful with
Coordinating the shipment, talking to the seller and making sure all the parts come along
With my purchase. Happy I found them!

Thumbnail of user ventoniaj
Hawaii
3 reviews
1 helpful vote
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February 18th, 2019

Automoves staff was very friendly and patient with me during the booking process. I had never shipped a car before or moved long distance so having someone explain each step of the process was very helpful. I'm very thankful I found this company.

Thumbnail of user keving113
Canada
1 review
3 helpful votes
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September 24th, 2016

Automoves delivered my 1967 Mustang from Quebec to Halifax
Earlier this week. The car was in pristine condition and I
Wanted to make sure it's taken care of properly from point A
To point B. After talking to the reservations office, Howie,
The driver, was in constant communication throughout the
Shipment, picked the vehicle up as scheduled and delivered
As promised. It was clockwork delivery. A+ service!

Service
Value
Shipping
Thumbnail of user eulahl
Canada
1 review
0 helpful votes
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January 26th, 2021

I was nervous bcz I anyhow needed my car shipped to Ottawa within 3-4 days. Stressed level again raised when 05 shipping companies denied helping me. Well, that's not a thing to consider now. I met Automoves through online recommendation and they shipped car right on the time. Fantastic job.

Thumbnail of user dorothyk49
Canada
1 review
2 helpful votes
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November 10th, 2018

I couldn't have asked for better service than what I got from Automoves. Everyone on the phone was extremely pleasant and helpful! My car was delivered ahead of time without a single scratch.
The price that you get is the price that you pay, with no hidden fees. Prices were slightly lower than most competitors. It's amazing to see that they can combine lower costs, and better services!

Thumbnail of user mariog43
Washington
2 reviews
1 helpful vote
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March 2nd, 2017

I buy vehicles on the regular from Alberta and BC. What I have liked the most about Automoves is that they can handle running and non-running vehicles. Some of the cars from Copart and Impact are in pretty bad shape and other guys won't touch them. Being able to bring them at same cost without ridiculous surcharges is a major bonus.

Thumbnail of user jessieb81
Arizona
1 review
3 helpful votes
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May 6th, 2019

We Shipped a Mini
Cooper to Ottawa and back for one our ad agency clients. We were on specific
Schedule and had to make sure appropriate timelines were met. At a slight
Premium Automoves managed our logistics requirements and made the whole
Process seem easier than it was. Job well done!

Thumbnail of user mob45
Canada
5 reviews
10 helpful votes
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February 28th, 2016

I would like to thank Automoves for getting our family suv delivered on time. I was travelling for work so it was important for my pregnant wife to have access to our vehicle asap. Mark helped us set up pick up in Calgary within 3 days of contacting Automoves and our car shipped to Mississauga in less than a week. I found it very helpful that we were able to leave some personal effects inside the car during transport. Very helpful service.

Thumbnail of user eldonb41
Canada
1 review
0 helpful votes
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January 20th, 2021

While shifting from Vancouver to Ottawa and hired AutoMoves.ca to move our large vehicles to Ottawa. They shipped it very carefully and on-time with 0% damage. Also, their shipping rates are really competitive.

Thumbnail of user dawnw507
Canada
1 review
2 helpful votes
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August 20th, 2021
Verified purchase

My son's car was shipped from Alberta to Nova Scotia the car was supposed to arrive 10-12 days when the car never arrived he tried calling the office and had a hard time getting someone on the phone. When he finally did after leaving a message they said his car was in Ontario, he asked what was the location so he could get it picked up by someone else they wouldn't get him the exact location. They said the truck was broke down and it will be here at the end of the week, now it's 2 weeks later and still no car and we can't get a hold of anyone. This company is ridiculous.

Tip for consumers:
Believe the reviews

Products used:
Vehicle shipping

Service
Value
Shipping
Returns
Quality
Thumbnail of user johnw3130
New York
1 review
0 helpful votes
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September 2nd, 2020

This was a great service. Automoves delivered the car when they said it would be delivered. I was getting updates frequently by text where the car was and the estimated time of delivery. They are reliable and the whole process went smooth with no hick ups. I will use them again.

Thumbnail of user kanec1
Canada
1 review
9 helpful votes
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April 28th, 2017

Didn't read the reviews until they shipped my Mercedes S-coupe from Toronto to Vancouver. They charged me 1600+, and promising it will arrive on 24th. The car safely arrived Vancouver yesterday, but my key ring is gone and they moved my personal belongings. Don't know if other people got their car.

Thumbnail of user madeleinev7
Canada
1 review
0 helpful votes
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August 17th, 2020

This is the second time I have used Automoves and they were just as good this time as before. Pickup was on time with a thorough inspection of the vehicle and it was delivered earlier than promised. Our driver Albert was the same as before and remembered us, the pickup and delivery addresses. Everything went very smoothly this time as it did previously. I would definitely recommend this company to my friends and family.

Thumbnail of user pamelad167
Canada
7 reviews
15 helpful votes
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November 3rd, 2018

Got a quote and instantly knew it was a no-brainer. These guys operate across Canada. I had my car in Medicine Hat. A driver got in touch with me, gave me plenty of advance notice, pick up went smoothly. I flew in to Toronto few days later. My car was delivered on time to my house. Superb service! Definitely recommend Automoves.

Thumbnail of user johnj1560
Canada
1 review
4 helpful votes
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August 7th, 2020

This operations is a scam. DO NOT USE this " so called company " two people work here by the name of Andrejs and Lynette. Absolute scam artists. Did not deliver vehicle as promised. This company needs to be investigated for FRAUD. Automoves must automatically move away and avoid your calls once they get your money

Tip for consumers:
SCAM artists, Thieves, do not answer phones once they get your money.

Thumbnail of user cheryld190
Canada
1 review
0 helpful votes
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September 20th, 2019

Automoves shipped my Toyota Prius from Calgary Alberta earlier this month. I was referred by my realtor friend in Toronto and took advantage of being able to ship personal items inside the car. Delivery took 8 days from booking and I paid at their Toronto office.

Thumbnail of user ryanm413
Maine
1 review
3 helpful votes
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September 14th, 2019

The owner is an $#*! who pretends to be running a big company so he can't be bothered to answer the phone and in the end charge you with daily storage fee

In reality this is just a small corp with one man amd one outsourced secretary (who also don't answer the phone) sitting in a small rented dirty warehouse unit

Thumbnail of user amirh25
Canada
5 reviews
4 helpful votes
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September 9th, 2015

I want to thank Automoves for getting my vehicle
From Edmonton to Toronto in just over 5 days. I
Took a new job and had to leave short notice. Mark
At their office was very helpful from the get go -
My car was picked up within 48 hours on Thursday
And arrived in Toronto on Tuesday morning. Great
Service and affordable cost!

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From the business

Automoves provides dependable vehicle shipping service across Canada, to and from United States and international destinations. We transport cars, SUVs, pick up trucks, motorcycles, collector cars, sports cars, non running vehicles, project cars and ra...

Company Representative

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Jennifer R.

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