• AutoMoves CA

AutoMoves CA

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Overview

AutoMoves CA has a rating of 2.1 stars from 119 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AutoMoves CA most frequently mention answer phone problems. AutoMoves CA ranks 2390th among Autos sites.

  • Service
    30
  • Value
    27
  • Shipping
    30
  • Returns
    17
  • Quality
    25
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
10
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How would you rate AutoMoves CA?
Top Positive Review

“Shipped our cars to Quebec City”

Chris F.
12/18/15

Automoves helped us ship 2 family vehicles from Mississauga to Quebec City earlier this year. I am happy that Mark was very accommodating with our short notice Booking and answered all my concerns in the process. Our vehicles arrived on time and without damage so we are definitely happy about the service and affordable cost.

Top Critical Review

“Scam from the start”

Bruce R.
2/15/24

Either these folks determined to rip me off from the start, or they are completly incompetent. Insisted I pay in advance, my bad, stupid mistake. Only hand over payment when your vehicle is in the driveway. Blamed me because I did not have the appropriate paperwork ready. What paperwork? How am I, the customer, supposed to know what paperwork the driver needs. So I researched and got the proper information, and then they don't show up. Never use these guys, now I must find a real company to help me with this. I'M OUT 1200.00. AND THEY DID NOTHING

Reviews (119)

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Reviews that mention popular keywords

car (56) 7 days (5) andy leeds (6) 8 days (6) point b (3) 2 months (3) customer service (3) toronto office (3)
Thumbnail of user dalec186
Canada
1 review
5 helpful votes
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August 29th, 2019

Don't use this company. First of all most of their positive reviews are fake. If you look at the review history of the positive reviews it should show you that they are fake. I got suckered in. Gave them money to ship a vehicle from Montreal to Edmonton. The vehicle never got picked up and they kept lying about sending someone to get it. Eventually I got frustrated and asked for a refund. They agreed to refund me and said it would take 14 days. (Doesn't make sense as they said they would etransfer it). It's now been almost a full month and I still have no refund. They keep saying it will get done but it doesn't. I will be legally pursuing this money if I don't receive it back.

Do not use this company.

Thumbnail of user lannys7
California
1 review
6 helpful votes
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November 7th, 2015

Setup a car delivery from thunder Bay to Edmonton. Andy Leeds personally guaranteed a week to deliver the car. A week past and no car. Company stopped answering phone calls. Finally they sent a email saying car was in Winnipeg. I tracked the car down and it hadn't left thunder Bay. Turns out they towed my car to a tow yard in thunder Bay and started racking up storage fees. I had to arrange other shipping and I was stuck with $400 of storage fees. I asked mark rohl and Andy Leeds if they would pay for the storage? They lied and said they would and then blocked my phone number. Beware very shady company. Check better business Bureau for some interesting reviews.

Thumbnail of user jimmyl315
Canada
1 review
0 helpful votes
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August 16th, 2023

They do not have any auto Transport trucks. They offer your move to real car hauler companies and then they do not pay them. We had a friend that had to go pay again to get our car from one of the real car hauler companies they did not pay. Do not give them any money to ship your car.

Service
Value
Shipping
Returns
Quality
Thumbnail of user orhana
Canada
1 review
9 helpful votes
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April 5th, 2016

Had a terrible experience with Automove. Ca
Delays, unformal quotes that changed in the invoice, verbal promises that never happened, unpunctual drivers, drivers that contract to this company cannot even speak!

Without seing your car, they force you to pay in advance to a different numbered corporation, otherwise you cant even see your car!

You dont have a paperwork, all u have is a quote number written in a e mail, that does not mean anything!

Be careful, bringing 2 vehicles from Quebec cost me triple of the estimated price! After paying these people, their transportation contractors threatened me for their cost!

Stay away if you do not need headaches with your own money!

Thumbnail of user angelas2114
Canada
1 review
0 helpful votes
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March 11th, 2022
Verified purchase

We hauled a vehicle for them from Lower Sackville, NS and Enfield, NS to Mississauga.
They're bill is now way overdue and they refuse to answer their emails or phone calls or acknowledge their past due invoice
DO NOT USE unless you want to spend months trying to get them to answer the phones
Signed,
Trucking Company in BC

Service
Value
Shipping
Returns
Quality
Thumbnail of user jimb247
Canada
1 review
7 helpful votes
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October 12th, 2016

Well where do I start. I had my kit car transported from Winnipeg to Edmonton I made it clear that this car had to be transported inside a trailer so they gave me a price of 1200. 00 well let say it cost me over that to get my car repaired. First of all it wasn't transported inside like they said the car look like it went off road it was that dirty my clutch was broken and the broke my door. And they didn't do a inspection when pick up or after I have no idea how they r in Business. All they do is mislead you that everything is good NOT! Both Andy or mark wasn't good help my car came 2 days late. I would never recommend this out fit at all if u want your car in one peace Or driveable do your home work befor hand... at the end of this I ask them what they r going to do about this all Andy had to say was I just take me to court laughing while saying this..

Thumbnail of user dannyw22
Canada
1 review
2 helpful votes
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June 4th, 2015

We shipped a Ford F150, Ford F350 and a Dodge Ram dually with a service

Box from Edmonton to Mississauga for our upcoming construction project.

Mark was on top of things right from the get go and got the vehicles

Delivered to us within 7 days. Very happy with the service provided!

Thumbnail of user lucb45
Canada
1 review
3 helpful votes
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March 10th, 2021
Verified purchase

I shipped my 2017 F150 from Alberta to New Brunswick and it was delivered with 1000$+ damage to it. After talking to Andrejs back and fourth for a couple weeks it seemed like they were going to pay for the damage, But now Andrejs won't answer any of my phone calls and emails. I've also read more about this company and they use family and friends to leave reviews to boost up their star rating. So I will repeat myself Do NOT use this company EVER.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davee26
Spain
1 review
5 helpful votes
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May 17th, 2015

Automoves shipped my new Hyundai Sonata from Toronto dealership to
My new residence in Montreal. I relocated for work and it happened
That I was buying a new car and decided to deal with a Toronto dealership
That I was familiar with. Once the deal was closed Mark helped me
Arrange for pick up of my car within 48 hours and I received it in
Montreal the following day. Great service and super fast delivery!

Service
Value
Shipping
Quality
Thumbnail of user sanjitg
Canada
5 reviews
4 helpful votes
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June 30th, 2016

Prompt communication and fast delivery. Mark was very helpful with addressing all my questions and concerns. Vehicle arrived from Regina to Toronto in 6 days. A+ team.

Thumbnail of user erich461
Illinois
1 review
6 helpful votes
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February 24th, 2019

Automoves came recommended by my cousin who moved to Alberta earlier last year. He had a smooth experience and so was mine. Glad there are trustworthy businesses like Automoves.

Thumbnail of user reecer17
Canada
1 review
0 helpful votes
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February 8th, 2021

To everyone at AutoMoves, thank you for all the help in shipping our car for the first time. We were extremely nervous about the process and your team made it very stress free & easy. 5 stars.

Thumbnail of user sergec19
Canada
1 review
0 helpful votes
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February 13th, 2021

Thanks a lot to AutoMoves. I was nervous at first, but glad to experience such a painless and worry-free delivery of my Ferrari! The car came in absolute condition.

Thumbnail of user charlesd1466
Colorado
3 reviews
1 helpful vote
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April 7th, 2022

I would give this company ZERO stars if that was possible. They shipped (or say they did) my uncles scooter and it never arrived. It's been over 6 MONTHS with no response after dozens of emails and promises made from Automoves to resolve the issue. I would STAY AWAY from Automoves if you want your items to be delivered and not be ripped off. They don't seem to care about their reputation as a company or taking care of their customers. Please, DO NOT USE THEM!

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertb1432
Texas
1 review
1 helpful vote
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March 12th, 2019

I booked Automoves for my relocation back to St. John's, NL. There was no way I would drive my car across Canada in this winter. It took 18 days in total but was well worth the wait and cost.

Thumbnail of user mariet139
Canada
1 review
8 helpful votes
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April 8th, 2019

Hi, I'm not going to make this long so here my experience. Speedy booking on calls and emails but that's it once they get your car nothing! Shipped my car from ontario to bc, late days picking it up ( lost work waiting) than no paperwork showing up, no replies till car got there after 4 weeks when told 8 days. Car was spotless when it left, when I got it was filthy inside and out! Totally stressful situation would NEVERRRRRR recommend them EVERRRR! BEWARE!

Thumbnail of user kristapse
Canada
1 review
3 helpful votes
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July 13th, 2016

I had a very straightforward experience
Dealing with Automoves and having my Ford
Focus transported from Vancouver to Toronto.
Getting the vehicle across as soon as possible
Was my main priority and this is where Automoves
Was much better than other quotes that I received.
From point A to point B the whole process took
Only 8 days and even though I paid a little more
Than others had quoted it was well worth the savings.

Service
Value
Shipping
Thumbnail of user keving618
Canada
1 review
6 helpful votes
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July 22nd, 2020

Shipping was late, lack of communication, damage to vehicle, would not respond to numerous calls and emails. Do yourself a favour and use another service.

Thumbnail of user felixf57
Canada
1 review
0 helpful votes
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January 27th, 2021

Don't waste your time with another service provider. AutoMoves got my job done and the team was refreshingly honest and direct about the pickup. Absolutely went above and beyond in shipping my car.

Thumbnail of user mauricet33
Canada
1 review
1 helpful vote
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August 7th, 2020

This was my 3rd car transported with Automoves. I had no problems. The car arrived in 6 days from Edmonton to Toronto. Fast, efficient service. No damage.

Thumbnail of user jimw1138
Canada
1 review
0 helpful votes
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May 18th, 2022

Do not use this service, likely you will not get a response from them for weeks. You will likely receive your vehicle with damage. No way I would ever consider them or suggest to anyone

Thumbnail of user moshr
Canada
1 review
3 helpful votes
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September 6th, 2020

Paid for three cars to be shipped to Ontario. Recieved email regarding the cars being in Toronto to be shipped out and and delivered to me. They requested payment to release the vechicles, they recieved payment and they gave me the runaround and made multiple dumb excuses to why my vechicles were not delivered. Gave me the runaround for 3 weeks and I harrased them everyday inquiring about my vechicles. They took off my roof rack withiot informing me. Don't get fooled by this company very unprofessional and shady.

Thumbnail of user bellyj
Canada
1 review
8 helpful votes
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July 16th, 2015

I hired andy leeds to transport my car from Winnipeg to Edmonton he said my car would arrive in 3 days and its been a month now and he keeps saying its at his Edmonton impound and when I call that number so weird man answeres and says he has no idea where my car is at. DO NOT USE THIS COMPANY THERE CROOKED

Thumbnail of user maureena71
Canada
1 review
0 helpful votes
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August 14th, 2020

Great service. Very fast and on time. They were very helpful and their quote was very competitive. I highly recommend Automoves. Will use them again. Thanks.

Thumbnail of user josephk112
California
1 review
8 helpful votes
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February 19th, 2018

This company defrauded me out of payment
Lied multiple times aboput location of car
Never shipped it
Tried to not return car and kept payment after promis refund

Wont answer phone or email
They are thieves

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From the business

Automoves provides dependable vehicle shipping service across Canada, to and from United States and international destinations. We transport cars, SUVs, pick up trucks, motorcycles, collector cars, sports cars, non running vehicles, project cars and ra...

Company Representative

Thumbnail of user jenniferr85
Jennifer R.

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