Autotrader.com

Autotrader was fantastic. Then for some reason, they added a lot of clutter and unnecessary " qualifiers and tools ". I use it daily for a second job. I use it enough to understand they do not pay attention to their own site well enough to grasp how useless most of it has become. Firstly, the header takes take up too much space, the search parameters should be better focused on realistic distance of 350 mile increments, default should be NEW, NATIONWIDE, LOWEST PRICE.
Models not currently produced should be removed, and trim levels should be listed IN ACTUAL ASCENDING ORDER. Colors NO ONE MAKES should be removed, AND THEY NEED PROOF READERS TO MAKE SURE LISTINGS ACTUALLY HAVE WHAT THEY LIST ie... sunroof, leather etc ( cloth is not leather). They also add used cars to the NEW search you perform...WHICH IS JUST LAZY AND UNPROFESSIONAL.
The entire site could be uncluttered and cleaned up to actually operate quicker and smarter.

Paid to list a vehicle for sale on their site. Received a constant supply of scam buyers. No legitimate buyers. Contacted customer service, they did not care at all that their site was solely providing scammers trying to swindle my vehicle. Refused refund and did not even offer an apology.

Placed an adv over a year ago and was contacted by scammers only. One made it through and got my DL after sending my a fraudulent certified check. My DL was then used by the scammer in effort to purchase other honest people cars (they posted on autotrader and contacted me independently once got my DL). All my repeated attempts to get autotrader fraud unit to help failed, attempts to get formal letter in support of changing my DL by the DMV failed - be aware - you are on your own!

Listed my car on Autotrader and it sold. To complete the transaction the buyer's Bank wanted me to get an inspection. Autotrader form stated to take car to Firestone or PepBoys and to have them bill Autotraders account directly. Neither Firestone nor PepBoys found an active account with Autotrader. I called supervisor and he asked me to pay for the buyer's inspection and promised in an email to reimburse me. He didn't. I have tried 3 times to contact him and he won't reply. Also, Autotrader sent me an email they were depositing my money into my bank account since they act as an escrow agent. The email stated they were putting my money into someone elses account number. I immediately contacted them but NO ONE AT ALL WAS AVAILABLE as they were all allegedly in a meeting. Finally learned they do this intentionally so the buyer doesn't have any of my financial info. Either don't include the buyer on that email or answer the phone. WOULD NEVER DO BUSINESS WITH AUTOTRADER AGAIN. BUYERS YOU HAVE BEEN WARNED!

Don't waste your money on this site. Very few legitimate inquiries. Most are from dealers who will low ball the heck out of you even though I specified I did not want dealer bids. And you will be constantly harassed by the "Auto Seller Exchange" "service" they offer that is deceptive as all get out. It is easy to inadvertently sign up for this which will cost you hundreds of more dollars. It constantly comes up when you will try to check for any offers. Facebook and Craigs List produced more activity although the low ball dealers are their also. At least I didn't pay $45.00 for the harassment.

Save your money. Only responses I received were obvious scams, asking me to text info that was already in my ad, and never being specific about my vehicle. Will never use auto trader again nothing lasts forever, I guess. Waste of $50.

I put an ad on auto trader and was not happy with their service. After four days, I asked for a refund of $49 and was declined. I got scammer responses and as an elderly person, I fear for my safety. I have had no problems with Facebook marketplace and get many legit responses without paying for an ad. Auto trader is very rigid and not helpful at all. They are in it for the money. I would suggest not to go that route.

My first car buying experience was made easy by a smooth transaction and very helpful staff, and the crew has given me their full attention to all of my car needs. Thank you once more for your excellent assistance!

What an absolute waste of $49. If you are a private seller, the only thing you are going to get in your inbox is scammers and frauds. Go use a free resource like Facebook Marketplace. We sold our car in 5 days there. Repeat after me: Autotrader is HORRID!

Have nothing to do with Autotrader, their customer services is a disgrace. Informed me of impending large price increase of advertising which I rang up about either to cancel package or re negotiate. Package was agreed at approx £211 and order confirmation sent out, then they send an invoice for £350 declaring that re-negotiation did not take in the new price increases which I specifically re-negotiated on, then they have a cheek to insist on a 30 day cancellation period. Stay away, they would charge for the air your breathe if they could and the response from their advertising is poor.

After placing the run until it sells I quickly noticed some things odd. Most replies to my ad had the same phone number with different emails and different names. The replies also, if there was more effort, would say the exact same thing "kindly what is the price and condition". Its in the ad with pics! After contacting Autotrader they replied with "we do not give refunds" "we filter all scams". At this point I have received 45 replies, not one of them are legit, I replied to roughly 35 of them and gave up. So if there was to be a real buyer he/she will be unable to purchase this rare antique. Try Facebook, I know, now have people that remember me and I have no clue.

For me, cars are the most important means of transport, they help everything to reach wherever they want at any time and at any hour. Through this site you can buy a car that will make life easier in the future.

I listed my ad on Autotrader and a social media marketplace. I listed for a very reasonable price and while the marketplace offered many potential customers, Autotrader got me one scam email trying to 'send me a check'. I don't hold that against them, but taking my money and offering nothing helpful. Not cool, would not use again.

After 3 weeks I've had 6 inquiries, all scammers. They ask details that are in the ad then offer to send a certified check with a promise to send for the car once it's cleared. I never went that far but it's complete waste of time and money.

I advertised my car for sale on Autotrader for a fee of $49. All of the responses I got were from "people" named Anonymous Buyer who gave their email address and asked me to contact them outside of Autotrader's msg platform via email. I had no legitimate responses. I assume they were trying to gain access to my email address. I replied back to each of them through Autotrader msg platform and didn't hear back from anyone. I got several legitimate responses through Facebook Marketplace and sold my car. Autotrader's fee of $49 was wasted money possible also dangerous. Facebook Marketplace was free and effective.

Rock solid site for used car search. Think the interface could be improved a bit but generally it's a good way to find whats available in your market. Haven't bought from here yet but I'm a big used car guy so think I'll use it next time I'm on the hunt for some new wheels.

95 % of the contacts was fraud attempts. We got more serious contacts on Craigslist and even Facebook Market... Completely waste of money. I even contacted them 2-3 times telling that they could take all my email and I was happy to give them the fraud attempts phone numbers... No answers at all yet!

I listed my car on Autotrader an didn't get one single legitimate response. Instead I got dozens of scammers all saying the same thing.
" I am out of state and will send my mover to pick up the car and pay by cashiers check.".
Autotrader says they screen responses... I don't think so.
Don't waste $50.

I listed my car for sale on auto trader more than two weeks ago and all I received were fraudulent buyer messages. People offering to send a cashiers check then their driver to pick up the car (LOL) or people insisting that you communicate with them through their email or (not even local) phone numbers. Oh! I also had one dealership message me and make me an offer of $13,000 dollars LESS than my listing! My car is practically brand new with only 5,000 miles on it. I did my research on pricing it in the market. But, how nice of that dealership to offer me the convenience of not dealing with scammers and being able to just drive in an and out of their dealership with a check. A check for more than a third of what my car is worth. Listing my car for sale with Auto Trader was more of a nuisance (dealing with bogus messages) and a complete waste of time and money.

I called them directly and politely requested a refund due to the nuisance of fraudulent messages and lack of real interested buyers. They were only able to offer me a $10 credit. I had them delete the ad and issue me the credit. I wouldn't deal with Auto Trader again.

Thought this was the place to credibly sell your car - had lots of issues with scammers. Tried to contact autotrader - automated phone that doesn't take calls. Tried to report a scam and got a very generic email back. Didn't get one serious buyer. No one came to see the car in 2 months. Save your money and sell on Facebook - lots of interest and serious buyers and it was free. Good luck sellers.

Appalling Treatment and Deceptive Practices at Toyota of Richardson.
My recent encounter with them was an exercise in manipulation and deceit.

The negotiation process, lasted an excruciating seven hours. To be clear, I made an mistake by not prepping for this, also was not planning to buy a car that day. Also this was my first experience in walking in to the dealership. But the The pressure tactics deployed were not only but left me questioning the morality of those involved at Toyota of Richardson
The used vehicle I purchased was priced so outrageously that it's hard to believe anyone at Toyota of Richardson has heard of fairness. Transparency? Forget about it. Soon I realized the price of the 2021 used car was that of a new 2024 vehicle!
The financial strain caused by their greed is something I wouldn't wish on any consumer. It's impossible as a student to get approved for financing with my current income. But somehow David, Syed Ali found a way to stick me with an outrageous monthly payment.

I share this review not out of a desire for revenge but as a public service announcement. If you value your time, money, and sanity, steer clear of Toyota of Richardson. Their shady practices and blatant disregard customers are nothing short of appalling.

The car was listed briefly a couple of days but had to remove it as I ultimately never won the car auction (back in January).

Upon contacting support, they refused to issue a refund, or even change the car advert to the vehicle I actually own.

In essence, I made a card payment of £50, and they provided absolutely nothing, just keeping the money! They couldn't care less about customer service during lockdown either, completely opportunistic behaviour.

Laughable and atrocious policy - I'm simply shocked a company of this size would seek to retain money in such a deceitful and dirty manner. Have filed a complaint with the Ombudsman.

Horrible website! I get internal error pages when I search in my zipcode for BMWs. Increasing search radius... good luck! I havent figured it out after 10 mins, getting 3 internal error pages instead. Even their survey to improve the website, an annoying pop up, does not function, I clicked on text me, site went back to the initial search page. Highly frustrating. Result? I move on because I cant find your car that you paid to advertise..