• AW Bridal

AW Bridal

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Overview

AW Bridal has a rating of 3.5 stars from 151 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AW Bridal most frequently mention customer service, wedding dress, and good quality. AW Bridal ranks 3rd among Wedding Planning sites.

  • Service
    55
  • Value
    50
  • Shipping
    50
  • Returns
    41
  • Quality
    47
Positive reviews (last 12 months): 90%
Positive
9
Neutral
0
Negative
1
31
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How would you rate AW Bridal?
Top Positive Review

“Worth It”

kiki l.
7/9/24

I loved my dress. I have never felt so beautiful. Quality and material are great. Everyone thought I had spent a lot more money than I actually did on my dress and couldn't believe it came online.

Top Critical Review

“Difficult to work with”

Tracy T.
9/19/23

Be aware that communication is very difficult as this company is based in China. The website is not entirely accurate regarding delivery times. If you would like to speak with someone be prepared to call multiple times during their business hours. I'm not sure what those are exactly because their email said to "call during China time 9-:17". Rather than answering your questions via email they repeat themselves and ask you questions that do not matter. Frustrating experience and we have not gotten the dress yet so I cannot report on the actual delivery or product.

Reviews (151)

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customer service (31)
Thumbnail of user jessicaa34
Bangladesh
1 review
12 helpful votes
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November 25th, 2014

The perfect spring dress for any formal occasion I got from them! It's a strapless dress with a flower off-center of the waistline. Initially, I bought it for a wedding, but I loved it so much that I wore again for a company function I had- a formal ball to celebrate our recent success. I got countless compliments on how elegant my dress was. Love it!

Thumbnail of user kayh415
North Carolina
1 review
4 helpful votes
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June 26th, 2023

Order the dress for my niece wedding 6/24/2023 the dress was made terrible I couldn't even wear at all one side was uneven I wasted 119.00 on something I couldn't wear had to go somewhere elsewhere never again don't order from this company I know that tail shouldn't be longer than the other one that not how it looks online

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Thumbnail of user janiaa
Bangladesh
1 review
2 helpful votes
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October 17th, 2014

I had always been dreaming about buying a fabulous wedding gown. Shopping a wedding dress online was not an easy task for me, and no gown stood up to my expectations. This dress was so pretty, that I purchases it without a second thought. Once the dress arrived, I was so happy that the actual dress did not put me down. I moment I wore the dress, I felt the woman in me exuding. I felt so trendy and unbeatable. One little concern was about the area near the bust and lower hip. It is a little tight on both the areas, revealing a little more than what I intended to. Else, its stylish and beautiful dress- just enough to steal the look of a princess.

Thumbnail of user claireg53
Switzerland
1 review
5 helpful votes
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March 26th, 2018

I recently received my bridesmaid dress! The dress suits very well, the material is very soft and it is really well made.
Aw. Bridal has a large choice of dresses and colors. Customer service is excellent. I vividly recommend this brand for future brides and bridesmaids!

Thumbnail of user rebeccas41
Bangladesh
1 review
11 helpful votes
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October 18th, 2014

The photograph does not do the dress justice. Fantastic value for money and a great shopping experience. This dress was so competitively priced in comparison to similar dresses online. I would recommend this website. What an easy way to shop, I wish I had done it sooner. It is very flattering and I love the way that it makes me look. It comes with a matching jacket in the same material. I love the way that the sleeves are slightly flared at the ends. The material is so light and airy.

Thumbnail of user beverlyr16
Ohio
1 review
16 helpful votes
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August 3rd, 2015

I was reluctant to buy as well. I bought my wedding petticoat and when it came it fit as expected. It looked just like the picture. It was A-line with a vinyl slip, tulle, then a vinyl top slip. I have ordered some slip like petticoats for my bridesmaids. It took some time to get, bit once out of the bag it took shape easily.

Thumbnail of user ankitak15
California
1 review
0 helpful votes
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February 20th, 2021

Absolutely beautiful dress. Made with high quality fabricand the stitch is commandable. The gown has lining inside it and I love the high slit detail. Delivery was on time and well packaged. I will definitely recommend this gorgeous dress. You will get many compliments sure.

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Quality
Thumbnail of user lauraj27
India
1 review
2 helpful votes
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October 29th, 2014

Have been so excited for my dress to arrive in time. The dress itself has been well made. My only complaint is the lace detail around the top of the dress isn't exactly like the pictures and it is a bit un-even. Other than that it is pretty perfect.

Thumbnail of user sues58
Canada
1 review
10 helpful votes
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May 15th, 2015

Doesn't matter what size dress you decide to buy, at the end, you will need to pay a visit to a seamstress to get the dress tailor-made. I got my bridesmaid dress send to me look like an imitation of the dress shown on the website. The style look alike but there were areas which looked different. Also, they don't tell you think but there's also a duty fee on top of your order when it is delivered. Mine was $28.00CAD. Quite the hassle to get a dress!

Thumbnail of user janicef2
California
1 review
1 helpful vote
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November 10th, 2014

It’s not easy to find a dress that’s both subtle and eye-catching, but the moment I saw their dress, I thought it’s made for me! It was well-made, and it fit on me like a glove. Ordering it was a breeze; all I had to do was order my size, and pay. Even though the company did not carry my exact size, they went out of their way to be able to find the size I wanted, and contacted me back the moment they had my size. They were very easy to talk to, and even asked me if there was anything else about the dress that I wanted to change! I am very glad I ordered this dress from their boutique.

Thumbnail of user patriciaj13
India
1 review
1 helpful vote
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November 14th, 2014

I bought a dress for a formal event while 5 months pregnant. I followed the measurement chart provided and the CS’s advice, and it fit as I expected. I had to do some alterations, but very worth the buy!

Thumbnail of user ashleyw53
GB
1 review
9 helpful votes
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July 22nd, 2015

Fantastic customer service and very accommodating. I was very pleasantly surprised when the dress arrived. My dress is JUST PERFECT! It was very well made, and was beautiful. We were very impressed by our online shopping experience with topwedding.com. The dress arrived on time, it fit perfectly and looked beautiful. I would definitely shop at topwedding.com again.

Thumbnail of user janicem11
India
1 review
2 helpful votes
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October 31st, 2014

This is the perfect mix of businesses and leisure, and I could think of a hundred uses for this dress the moment I ordered it. I’m a bit picky when it comes to my clothes; I want clothes that can be worn for other occasions, and this dress was a great addition to my wardrobe. There was some problem finding the right size, but the support staff was courteous and very accommodating, and we soon found the right one for me. I gave an exact date of delivery, and to my surprise, it was delivered right on schedule!

Thumbnail of user sarahs361
New Jersey
1 review
0 helpful votes
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August 2nd, 2017

I bought wedding veils from topwedding. On local stores like DB I found about 90% the same veil, but the price is above $100. For topwedding, it only cost me about $25, the same quality. I do not care whether topwedding is a China based company. What I care is the product's quality and reasonable price. So keep on, topwedding.

Thumbnail of user sawrad
Canada
1 review
9 helpful votes
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February 6th, 2015

Ordered my bridesmaid dresses from Topwedding and I was extremely impressed with the quality and time of delivery. Got mine in two days and it was during a free delivery promotion! Very happy with my purchase and will certainly recommend it.

Thumbnail of user mariaf22
India
1 review
4 helpful votes
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November 15th, 2014

I was hesitant to buy online again because of previous bad experience from other online websites. I was pleasantly surprised by this one. The quality of the dress is excellent and the shipment was spot on. I love the way that the black and white dress is fitted at the bodice and has a long, full skirt.

Thumbnail of user brittanys740
Texas
1 review
0 helpful votes
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November 3rd, 2022

If you want to give money to an unethical company, purchase from AW Bridal. I need to return a dress and they are requesting that I mark it as a "gift" and only claim that it is worth $20 (the dress is actually worth $117) to avoid customs fees and have stated that they will refuse the parcel if I do not do this. You must declare returned goods when shipping overseas. I will not be complying with their shady request. They are located in China and the shipping through USPS will cost $68. This whole return process has been terrible with them refusing to give me a return address at all at first; it took many back and forth emails to convince them to provide me with the needed info in the first place. If there is any chance at all you might have to return your item, do yourself a favor and DO NOT do business with AW Bridal.

Tip for consumers:
DO NOT use this company

Products used:
bridesmaid dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user cassandrag2
India
1 review
1 helpful vote
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November 12th, 2014

It was the perfect for my requirement. The veil was so beautiful and loving and of the exact length I was looking out for. Oh boy, I am pretty excited about wearing it, I just can't wait. It is very commendable for the price. It matched my white laced gown impeccably and my mom just loved it so much than i would. I would have been better if the design was a little less, but then it is an awesome piece of work for the great day.

Thumbnail of user mariad47
RU
1 review
15 helpful votes
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July 26th, 2015

I just received my dress few days ago and I am really happy! Although the trim color I wanted in the beginning was not available, I chose a similar one for the trim color and it looks really nice! I had it made according to my body measures, and it fits nearly perfect! It is only a bit loose on the bust. The tail is a bit longer than it appears on the pictures, but I must say it looks even more gorgeous! Thank You!

Thumbnail of user jenniferc2559
Georgia
1 review
1 helpful vote
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June 4th, 2021

I have bought hairpins and sleepwear from them. The handmade hairpins were delicate and pretty which match with my evening dress so well. And the sleepwear was silklike soft with lace, elegant design.
Also, their customer service is fast and responsive to questions.

Thumbnail of user miriamc6
India
3 reviews
3 helpful votes
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October 30th, 2014

I ordered a dress for my wedding. A friend of mine recommended this site as I am getting married in three months. She had ordered a bridesmaid dress and showed it to me and I was impressed with the quality. I found a gorgeous dress out of the hundreds of wedding dresses available. The delivery time was amazing as well. I was told that it would take 3-4 weeks and it was in my hands within 2 weeks. I am a customer for life.

Thumbnail of user hillarym75
California
1 review
2 helpful votes
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February 18th, 2021

I purchased this as a gift for a bride. The quality if very nice, as well as the price. It looks expensive. The trim on the sleeve gives it value. I know the recipient will be very happy. Sizing was just as described. I always worry about that.

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Value
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Quality
Thumbnail of user diannac1
India
1 review
0 helpful votes
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November 10th, 2014

My daughter loves Beauty and the Beast, and when she saw the dress while we were looking for a flower girl dress online, she immediately wanted it. I’m very happy with this dress, and I’m sure my daughter is as well.

Thumbnail of user adelah3
California
1 review
10 helpful votes
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November 10th, 2014

I never thought that I would buy my wedding dress online. But the moment that I saw it, I just fell in love with it. The experience of online shopping was easy and efficient. My dress was delivered to me exactly when they said it would be. When I opened the parcel and saw the amazing creation I knew I had made the right choice. I love the sheer at the top of the dress. The silk with the floral detail finishes off my dress perfectly. The buttons that go all the way down my back are so flattering.

Thumbnail of user jendar
Nevada
1 review
0 helpful votes
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January 28th, 2023

I purchased a custom cake serving set. Paid for expedited shipping, never received.

Customer service was horrible. Couldn't provide an explantation, or even provide an update.

I messaged 5 times
This was for my wedding. Took over 4 days for response...which they never even addressed my inquiry... they just hope to cooperate with you next time.

What a joke.

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From the business

At AW. Bridal, you will get chic inspirations for weddings, proms, evenings, wedding accessories, party d̩cor, etc. Have your wedding gown custom tailored, bridesmaid dresses delivered within 24 hours, and wedding reception DIY won? ۪t cost you a fortune...

Company Representative

Thumbnail of user ivyc12
Ivy C.

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