• Axis Bank

Axis Bank

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Overview

Axis Bank has a rating of 1.4 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Axis Bank ranks 19th among Banking sites.

  • Service
    8
  • Value
    8
  • Quality
    8
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
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How would you rate Axis Bank?
Top Positive Review

“One of the best banks in India”

Vijay V.
3/15/18

I am banking with axis since 2017. Customer service in the Axis Bank is very prompt. They show very much respect towards customers. They take very less time for account opening and all other services.

Top Critical Review

“Axis Bank is a scam”

Go To Revive Crest.com for Help l.
10/9/24

I firmly alert against drawing in with Axis Bank, as my experience proposes they work as a trick organization. Be careful about any contribution, as it might bring about monetary misfortune and negative outcomes. I've gotten my cash back and that was just way I could go about it. I found support from. (I Involved THEIR Site URL AS MY Showcase NAME AND PROFILE PICTURE ON THIS Audit INCASE YOU Want Assistance AND Believe Should Connect with THEM). Note: I did this on account of the severe arrangement here and truly I simply need to help whatever number individuals as would be prudent to get their cash back.

Reviews (13)

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axis bank (9)
Thumbnail of user giovinettirossanna
7 reviews
0 helpful votes
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October 9th, 2024

I firmly alert against drawing in with Axis Bank, as my experience proposes they work as a trick organization. Be careful about any contribution, as it might bring about monetary misfortune and negative outcomes.

I've gotten my cash back and that was just way I could go about it. I found support from. (I Involved THEIR Site URL AS MY Showcase NAME AND PROFILE PICTURE ON THIS Audit INCASE YOU Want Assistance AND Believe Should Connect with THEM).

Note: I did this on account of the severe arrangement here and truly I simply need to help whatever number individuals as would be prudent to get their cash back.

Thumbnail of user sonalm20
1 review
0 helpful votes
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May 5th, 2024

When ever I need to pay out station axix bank customer account holder the local branches of bareilly Opreation staff being posted in a branch more than tree month denied to take such payment saying this,work shut ki outstaion ka kaam kare

Tip for consumers:
Good exxellent

Products used:
Cossmetics

Service
Value
Quality
Thumbnail of user chiragsinghal838
1 review
0 helpful votes
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August 7th, 2023

Respected Manager,
I am posting this to show disappointed towards your services. You have deducted multiple gst charges, consolidated charges, low balance charges that too in middle of month etc. This kind of deduction is forcing me to post such reviews on social media platforms also. I am not asking my money back but just to make people aware of your services so that they may not be bluffed by your apparently sweets words.
I request you to please work on your systems and avoid making such useless policies.

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Quality
Thumbnail of user vijayv7
2 reviews
7 helpful votes
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March 15th, 2018

I am banking with axis since 2017.
Customer service in the Axis Bank is very prompt. They show very much respect towards customers. They take very less time for account opening and all other services.

Thumbnail of user akshayjain7755
1 review
0 helpful votes
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December 16th, 2023

The worst banking, half of the options in the online website account dont work, I was trying to update the phone number, it showed the option to update, when i clicked the edit, it simply showing a white screen. Not just the phone number when i click to edit the aadhar num, passport num, email everything is showing a white screen.
Secondly, when i call the axis bank customer service its showing a guys pic in the number.

I gave this two recomendation to the customer service, but this irresponsible idiots, said they will fix but no update and never fixed.

Service
Value
Quality
Thumbnail of user omkarchandra15
1 review
1 helpful vote
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September 24th, 2023

They're a bunch of clueless individuals with absolutely no sense of responsibility. One of their branch employees (Sakra Branch) came to my place on September 1st, took all documents required for opening the Account, and promised that I'd have my current account within10 days.

On September 4th, they deducted 50k from my account without even giving me any account details. Then, next week, their employee told me to wait for another 4-5 days.

And it gets even worse! After that week, the same employee came up with a ridiculous excuse, saying my KYC had been filled out incorrectly, and guess what? It was their own employee who did it wrong. They asked me to go through the whole process again.

Now, I have a demand draft for the exact amount I gave them, but it's in the name of a company that doesn't even have an account. Thanks to them, I can't access my own money.

Highly not recommended!

Thumbnail of user ashwania1
5 reviews
3 helpful votes
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May 15th, 2023

Brainless powerless frontend people interested only in selling you investment products; apathetic, arrogant, insolent, care two hoots, unsupervised, half knowledge disinterested back end. Together these make a potent recipe for disaster while customers like me want to commit suicide. Nothing works here.software is perhaps made by Directors stooges or relatives, never tested, full of bugs, AND no one takes feedback leave alone act on it. List of their follies is a mile long and that is just from my point of view. Have things come to such a pass in India or is it just Axis Bank shining in a hell hole! Management(i would actually like to call $#*!ed supercilious, braindead set of people) has no visibility to common customer, there is no escalation mechanism, there is actually no intention to solve anything.it is extremely frustrating. Names, addresses, telephone numbers etc. are often wrong and take endless months of follow up to get fixed(that too if one is lucky). Maybe other Banks are equally useless but I am now determined to find out.have to move away from Axis Bank now. Enough is enough.

Tip for consumers:
In my opinion this may be the first big bank to tumble in India if things ever came to such a stage. WORDS FAIL ME TO DESCRIBE HOW IDIOTIC THIS BANK IS

Products used:
Savings Accounts; FDs; PPF; Trading and Demat Accounts

Service
Value
Quality
Thumbnail of user jamrith737
2 reviews
4 helpful votes
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January 6th, 2024

I opened an account at Axis Bank Thondamuthur Branch, Coimbatore ******* in Dec 2022. The Branch Manager himself accompanied by another staff came to my flat, and did a very quick and efficient job of opening the account. However, a few months later, the account status had to be changed from resident to Non-Resident (NRI), and that's when the problems began. The so-called "Conversion Team", based in Bengaluru,made me fill out a huge number of forms and then proceeded to goof up the matter. End result, old debit card not working although it is still listed on my Internet Banking records and new debit card can't be issued because the bank's systems are blocking it. Hence, I can't use any payment channels like UPI channels like GPay or pay by debit card. Branch Manager doesn't want to get involved because I guess his KPIs are linked to new business. Ops Head is trying but not able to make any progress. With the added load of the Citibank retail business which Axis has acquired, the already antiquated system is bound to crash. It's best to avoid this bank.

Thumbnail of user ashokn13
1 review
0 helpful votes
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January 11th, 2024

MY NAME IS ASHOK
I HAVE A APPLIED FOR HOME LOAN IN SURAT LOCATION BUT NOT ANY ANSWER BUT MY FEES DEDUCT IN 2 TIME AND AFTER THAT I AM CANCEL MY APPLICATION AND NOT AFTER MY PROCESSING FEES, SO I AM COMPLAIN IN NODEL OFFICE BUT NODEL OFFICE NOT WORKING MY COMPLAIN AND AFTER 3 MONTH REPLY FOR YOUR DOCUMENT NOT COMPLATE
MY DOCUMENT NOT COMPLATED ITS OK I AM AGRY WITH U
SO WHAY MY APPLICATION PROCESS TO BANK AND PROCCESSING FEES DEBIT IN MY ACCOUNT WITHOUT MY ONFIRMATION
AND AFTER APPLYING FOR LOAN WITHIN ONE WEEK RECEIVED MAIL FOR REJECT YOUR APPLICATION SO WHY PROCESS APPLICATION FOR AFTER REJECTION AND WHY PROCESS TO DEBIT MY ACCOUNT FOR PROCESSING FESS

NOT ANY ANSSWER FOR HOME LOAN DEPARTMENT AND NOT CLEARLY ANSWER FOR NODEL OFFICE

ITS SUCH A WHITE COLLER SCAM IN AXIS BANK COSTUMER

SO I REQUEST TO ALL OF YOU DONT BUY ANY AXIS BANK PRODUCT

Products used:
HOME LAON

Service
Value
Quality
Thumbnail of user achintyaconsultant01
2 reviews
0 helpful votes
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September 27th, 2022

Big branch with Cooperative employees. All IPO, FOREX and trade services available here. Near by Gate no. 6 of Barakhamba metro station.

Tip for consumers:
You can also use this bank for current account purpose for business

Products used:
Transactions through saving account

Service
Value
Quality

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About the business

Axis Bank offers internet banking services, personal banking services including accounts, cards, loans, investment options to personals, corporates and NRIs. Check out online banking services and products from one of the best online bank in India.

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