The quilt looks gorgeous in the pictures, but what I got NOT what I expected. I wish I had read the reviews before purchasing. What I received looked so different from the pictures, I thought I'd received the wrong item. Don't waste your money.
The rug FINALLY came, but it is a piece of crap. It was not cheap either - $69. I was expecting a 5x7 area rug and instead got a 5x7 piece of foam with a picture printed on it that is totally worthless to use as an area rug. Literally a piece of crap. I wish I had read the reviews before ordering.
I ordered a octopus "rug" and received and oversized foam blanket looking thing. Horrible! They offered me 20% off and when I asked to just send it back they told me to send it to Shanghai China, which it says I bought it from Houston Texas USA on the page I ordered it on. Scam!
I ordered a " rug", which was pictured as a beautiful sunflower. I got emails every couple weeks saying that the rug was being made, with extra love, just for me.
It finally arrived 6 weeks later.
I was extremely disappointed! It wasn't a rug
It was nothing more than a mat. A very poorly made mat.
So I returned mat... not to the Texas address, but to China! Cost about 30$ in addition to the 90$ for the mat. Yep, 120$.
I waited for my return. Never heard a word.
I'm trying to understand how azcozy is still in business. This certainly is not the first poor review!
So, honestly, RUN! RUN FAST!
What is 30% off? I paid almost $89.90 for a product (RUG) that did NOT look as advertised and they were only willing to give me $25.00 back in return. There is nothing wrong with the rug to where they couldn't take the product back and refund me or compensate me at least 50% of my money back. As stated on their website "Customer satisfaction is our utmost priority!". This most definitely will be my last time ordering from this company. DO NOT ORDER FROM THIS COMPANY!
Do not order anything from this company. They are a total scam and should be shut down. Advertising shows nice things, but you will receive items that are nothing like the ones pictured.
I purchased what was advertized as "a bedroom set" but what I received was a coverlet of very poor quality, color and size. It took about 8 weeks to receive the order in a large envelope by USPS. I immediately contacted *******@azcozy as directed from the website to return the package. Their first email response requested me to send a picture of the product; a second emailed stated that I would have to return the package in the same manner it was sent to me; the other two emails were identical electronic messages. I responded each time but I've yet to receive a response to my request to return the package. I am totally disappointed and feel I have been scammed out of $80.
I give this company a negative rating. It is a scam company. This company offered a discount for a rug, but when I tried to purchase the rug, the discount was not applied. I immediately tried to modify or cancel the order, but I was unable to contact the company. The company does not have a phone number and its email has not worked the four times I have tried to send them an email. I tried to stop payment, but they were able to get the funds and are sending the product. I would return it, but there is no way to contact them. And I doubt they would provide a refund. NEVER BUY FROM THIS COMPANY!
Wish I had read the reviews before I purchased. The ad shows an address in TX but when you get the cheap ugly merchandise and request to return the item, this company only accepts returns to China. The cost to ship it back will as much or more than what I paid. DO NOT SPEND MONEY WITH THIS COMPANY! The "quilt" had stains and was a mid-printed print. It is ugly and doesn't look like the photo.
I got scammed too! I tried to cancel the order but was ignored. I paid via Paypal and they would not help me to cancel the order... I told Paypal I this is a scam!
Azcozy.com waited until I was notified by Paypal saying I did not meet Paypals criteria and then AZcozy acknowledged all my emails requesting to cancel... but was told it was to late cancel my order (had to be within 12 hours).
None of what I ordered, and paid $100, looks anything like their online photos!
Please do NOT order from this company or you'll be sorry too!
Overview
AzcozY has a rating of 1.5 stars from 156 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AzcozY most frequently mention credit card, customer service and king size. AzcozY ranks 110th among Carpets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members