AzcozY

This company Azcozy.com AKA Printabel is a scam. They pretend to be located in the U.S. in Texas, but merch ships from China. I ordered a beautiful pile area RUG with a coral reef design (See my photos) for $50 plus $9+ in shipping. I was sent a cheap foam mat with a digital image similar to the rug design printed on it. Besides the digital image, the item was NOTHING like the picture on the website. The colors weren't even the same. When I requested a refund, they offered 1/3rd the purchase price (not including shipping) and a coupon for a future purchase *eye roll*. When I refused that offer, they said I could only have the refund of the purchase price if I shipped the rug back to HONG KONG which costs $25!
Fortunately, I paid via credit card with PayPal and they offer a refund on return shipping costs up to $30. I opened a dispute with Paypal and the same 2 offers (1/3 refund or return the item) were given. Since I was getting my $25 shipping refunded, I sent the mat to Hong Kong, 1st class international via USPS. After a couple of weeks, the item was returned to me with a "refused" stamp on the package. Because the time ran out on the dispute with no response from the seller, PayPal refunded my total purchase price plus the original shipping cost.
Had it gone in their favor, I was going to request a charge back from my credit card company. The comparison photo I'm including is more than enough proof that they are scam artists. Even their reviews on the website are fake.
Please avoid this company like the plague. If you did get ripped off, fight it with your credit card company or via PayPal. Now I have ALL of my money back plus the fake rug/mat, which isn't that bad if it had only cost $5 instead of $50, and I'd wanted a bath mat instead of an area rug..

I purchased two items from this company. Their website says they are located at *******-B Hazelhurst Dr. Houston, TX ******* USA, but I think they are in China, as that is where they wanted me to send my defective product back to. I purchased a cotton bedspread set for $59.95 + $10.00 shipping and a round carpet for $69.95 + 10.00 shipping. I did receive a refund for $5.95 for shipping costs because I spent over a certain amount of money. I paid via paypal. I waited about 1 month before I received the products. Both were defective and not as described. The carpet was a foam mat about 1/4" thick and was defective, had white sploches all over it and it was the worst quality. No carpet at all, just foam. Carpet is woven fabric, not foam. The cotton bedspread was defective, white lines, going through the material and the colors were all blurry. It was not cotton bedspread, but two sheets sewn together. I tried to resolve with the company, with two different people, recieved the same generic email response from both of them. That said: I'm so sorry that you didn't like it. I am so sorry for this inconvenience. Could you please accept our apology and 30% refund for the order? Thank you so much" When I replied NO, i want my money returned in full as you did not provide me what your website shows and it's defective. I received another reply that said " You can return it to our return address here:
Address: No. 98WangDongNan Roadm SiJing Town, *******, Shanghai, China
Recipient: ZhengSuLan
Phone Number: *******7875

I'm not spending $75.00 to return it to China, especially when their website says they are located in Houston. They said I had to send it back to get a refund. So if I choose this option, i will be out another $75.00 for shipping it back. This company is a scam and is taking people's money and offering only 30% back. They offer no other resolution and stopped all email communication with me. I told them that is was unfair and that I would be sure to let people know not to order from them as they are scamming people out of their money.