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Backstage

How would you rate Backstage?
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Pennsylvania
1 review
0 helpful votes
Follow Christina D.
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Exceptional venue for gearing oneself to prolific opportunities and performing longevity.
Thanks kindly to Pauline, consultant, for her altruism, brilliance and vibrant zeal, God Bless all your performing team. +

Date of experience: December 15, 2023
Richard B. Backstage Rep
over a year old

Hi Christina, thank you for your kind review! I'll be sure to pass on your kind words to Pauline and the team. Please don't hesitate to reach out to our support team at any time if you have any other questions! Happy Holidays!

Delaware
1 review
1 helpful vote
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They are highly professional and respond quickly to clients! Website is very intuitive and easy to navigate. The secure system they have also allows clients to pay you directly (and quickly) through their partner site!

I highly recommend!

Date of experience: July 24, 2023
Richard B. Backstage Rep
over a year old

Hi Franklin, thank you for sharing your experience using Backstage! Please feel free to reach us at any time at customers@backstage.com.

Illinois
1 review
0 helpful votes
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Very pleased
November 30, 2023

Backstage is an excellent value. I say this not only for vetting the potential acting/modeling opportunities out there, but also the customer support. When you have a question, they respond very promptly and helpfully. There are a lot of scams out there. Ones even including emails saying they found you through backstage when they are working a scam. Backstage customer support will say if it's a scam or not

Date of experience: November 30, 2023
Richard B. Backstage Rep
over a year old

Hi Spiro, thank you for your kind feedback! We appreciate you taking the time to share your experience on Backstage. Please always feel free to reach out to our support team if you need assistance with your account.

New York
1 review
13 helpful votes
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GREED
January 10, 2022

I understand this is a business, but to ask starving people for $200 monthly is heinous. Oh sorry 100$ because they give u such a gracious discount. Can't wait til we're in charge and make some damn CHANGE

Date of experience: January 10, 2022
Richard B. Backstage Rep
over a year old

Hi Joseph, the screenshot you attached shows that you were looking at an annual subscription, not a monthly subscription. Please note that our monthly subscription is $24.95/month, not $200/month. Backstage.com offers casting opportunities for actors and others in the film, television, and theater communities. In order to best support and maintain this service, users need to purchase a subscription in order to be able to apply to the casting notices posted on our site. This is not unlike other sites that offer access to castings.

Michigan
40 reviews
161 helpful votes
Follow Nettie T.
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Bygone Days
February 26, 2022

I remember when Backstage was THE foreground for entertainment and casting (before actors access et-el) Every actor, director etc. I knew used it. Now It since seems more a flop ground for low budget and volunteer projects no one wants. Why pay the 6 or 12 month membership fee for that? Makes no sense. I know that I've never gotten contacted for anything local whatnot, and I have the free profile. What happened to Backstage?

Date of experience: February 26, 2022
Richard B. Backstage Rep
over a year old

Hi Nettie, thanks for your feedback.

Please note that the reason you're receiving multiple emails and alerts for notices you are not interested in is because you've created multiple saved searches, some of which do not have the filters you want selected. Without specific filters like location and production type filtered out, you'll understandably receive notifications for every notice posted on Backstage.

If you look carefully at your screenshot, that email notification was for a saved search that you created named 'eaglegrad16'. I recommend deleting all of your saved searches and creating a brand new one that encompasses everything you're looking for. You can read more about how to do this here: https://help.backstage.com/hc/en-us/articles/115000994046-How-to-Search-for-Casting-Opportunities-and-Create-Saved-Searches.

We encourage you to contact us directly for assistance with any concerns or issues like this in the future via email at customers@backstage.com!

California
1 review
1 helpful vote
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Great customer support
August 28, 2018

I've never had an issue with customer service. A representative has always reached out to me in a timely manner if I needed to cancel my account or get a refund. I believe Stephanie and Ben are the two most recent team members I've spoken to.

Date of experience: August 28, 2018
California
1 review
0 helpful votes
Follow Gregg V.
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I Love Backstage! I've used them for over 15 years and worked with many of their Actors. Some are celebrities now. They always have up-and-coming Talent to choose from and the web-site is so easy to use and sort through. 5 Stars! It's a KEEPER!

Date of experience: August 7, 2018
Texas
1 review
7 helpful votes
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Unsatisfied
May 4, 2022

I signed up my 12 yes old son. I didn't get advice on how to use the website or if we had done it correctly. Never received an email or message from them. But now it's time to renew and guess what! Now finally being contacted that they need my new credit card information.

Date of experience: May 4, 2022
Richard B. Backstage Rep
over a year old

Hi Marie,

We're sorry to hear that you were unsatisfied with your subscription. Backstage is a self submission casting platform that is similar to other job sites like Indeed.com where you can look for and apply to jobs directly through the website. We are not a talent agency, so we do not personally represent the talent who join Backstage, nor do we apply to jobs on your behalf. We encourage any users who have questions or would like feedback on their profile/applications to reach out to us directly at customers@backstage.com. Please feel free to reach out to us if you have any questions!

New York
1 review
12 helpful votes
Follow Ady D.
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They don't verify that jobs posted on their website are legit so you end up applying to more scams than real jobs.
Their customer service doesn't care that scammers now have all your personal information and they're extremely rude.

Date of experience: March 13, 2020
Richard B. Backstage Rep
over a year old

Hi Ady,

I'm sorry to hear that you encountered a scam on Backstage. We take the safety of our users seriously. When a casting call is posted on Backstage, it's automatically labeled as being an un-reviewed 'Instant' item with a scam-prevention warning. Then Backstage's team of casting specialists check every item for authenticity, at which point potential scams are promptly removed. Additionally, Backstage carefully monitors for suspicious site activity and examines feedback from the acting community to identify and eliminate any potential scams that may have slipped through the cracks. We also recently implemented a more secure background check system that we hope will track anything that was missed due to human error.

Please email us at customers@backstage.com and we'd be happy to investigate this for you further! - Stephanie

California
1 review
2 helpful votes
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There are several different services to become members with to support your acting career. Hands down i really value backstage for the insight and range of industry news and information. It seems as if any question or concern you have has been or will be addressed by a knowledgeable team member. Thanks for the help and the advice backstage!

Date of experience: July 8, 2019

Overview

Backstage has a rating of 2.7 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Backstage most frequently mention credit card, free trial and last year. Backstage ranks 5th among Talent Agency sites.

service
62
value
60
shipping
2
returns
5
quality
59
This company responds to reviews on average within 1 day
+21