Thank you Bret for your good service taking care of my account with the different email addresses that was confusing.
Fantastic, service was prompt and efficient. Looking forward to learn how I can expand my career with Backstage.
Don't think you need special talent to be an extra.
Also fees whats all that about? I'm still interested but a little bit complex.
I've loved backstage and everything that it provides. The customer service is excellen and very quick to respond to your needs!
I'VE BEEN A CLIENT FOR 8 YEARS, AND THIS IS THE ONLY SITE THAT I HAVE AN ISSUE WITH, AND IM ON AT LEAST 7 OR 8 OF THEM.
I WAS SIGNING IN TO SUBMIT TO A JOB AS I NORMALLY DO, AND THE SYSTEM WOULDN'T ALLOW ME TO GET THROUGH, STATING THAT I NEED TO SUBSCRIBE.
MY SUBSCRIPTION DOESN'T END UNTIL 2022. IT WOULDN'T EVEN ALLOW ME IN TO ENSURE THAT MY SUBSCRIPTION WAS STILL VALID, ALTHOUGH I KNEW THAT IT WAS.
I KNEW IT HAD TO BE A PROBLEM BECAUSE THEY NORMALLY LET YOU KNOW WHEN YOU'RE ABOUT TO EXPIRE, BUT I DIDN'T KNOW WHAT THE ISSUE WAS.
I THEN CREATE A SUBSCRIPTION, AND MUCH TO MY SURPRISE IT TELLS ME THAT IT'S A NEW ACCOUNT, BUT IT THEN ALLOWED ME PAST TO GET TO THE OTHER ONE, ONCE ID GONE OUT AND SIGNED BACK IN.
MIND YOU I'D BEEN TRYING TO DO THAT. I'VE EMAILED THEM AT LEAST 6 TIMES TELLING THEM THAT MY MONEY NEEDS TO GO BACK ON MY CARD, ESPECIALLY SINCE I HAVE AN ACTIVE SUBSCRIPTION.
IN OTHER WORDS NOW... I HAVE TWO SUBSCRIPTIONS, ONE OF WHICH WILL NOT BE USED, AS I WAS PROMPTED TO ADD IT, OR I COULDN'T GET INTO MY ACCOUNT.
THEY REFUSE TO RESPOND TO THE EMAIL AND I'VE LEFT MESSAGES AS WELL FOR THEM TO CONTACT ME.
I'VE BEEN ON THIS SITE NOW FOR 8 YEARS, AND IF THIS IS HOW THEY TREAT PEOPLE... THEN, IT'S SO NOT THE ONE FOR ME.
THIS WILL BE MY LAST YEAR FOR SURE.
I WILL BE REPORTING THEM TO ANY AND EVERY AGENCY THAT APPLIES, INCLUDING THE BBB.
I have been trying to login so I can delectable a resume. I still haven't recieved the code I need for forgotten password
Hi Celeste, have you tried contacting customer service? Send an email to customers@backstage.com and we'll be happy to help.
I've been on Backstage for close to three years now.
It has really helped me get my foot in the door on a lot of gigs.
My review will be as direct and honest as possible.
Pros:
BACKSTAGE is reputable and DOES have alot of legitimate acting gigs.
Great for Non Union actors.
I personally have not had any issues as far as customer support nor renewal issues.
Very wide data base for any one in the industry.
SAG approved films and shorts that can get you the accredited status to into the Union.
CONS:
ALOT. And I do mean. ALOT of unpaid/ school film type of jobs.
No real A list or major motion picture opportunities.
( I've only seen 1 out of my three years)
They say for example you have an opportunity to apply for let's say The Walking Dead or Fast and Furious. But the truth is A listed gigs will NOT appear here.
In addition those gigs require agents and SAG union. This is this sights biggest downfall.
To be a SAG member you have to have SAG approved film experience. Which BACKSTAGE does offer. BUT. As far as my experience SAG films require agents. Agents won't touch you unless you have SAG experience. So, in essence your like a Dog chasing your own tail. How does one get in the door? As it said in Hollywood. You know someone who knows someone.
Alot of infomercial type. "Teach you to act"
Without accredited teachers courses. ( a high majority of production companies and directors won't take you seriously without ACTUAL acting classes from an accredited institution)
If your an up and coming actor and need IMdB credits or a simple beginner at acting Backstage is your perfect place to learn the craft.
Backstage has given me the tools and gigs to perfect my acting, find my comfort zones and find my limits.
I can actually say I AM a professional Actor.
But if your thinking your going to land that huge gig with a major Hollywood Studio... Get ready to work your butt off and have a microscopic chance.( like a germ using a microscope to find a chance... chance)
Because without SAG union, a reputable agent/ company, and a actual film short/ audition tape done professionally.
You will be chasing extra gigs on major sets ( no SAG APPROVAL as an extra BTW) and doing Film festival shorts.
Hi Max, thank you for your detailed review! We appreciate your support for all of these years and hope you continue to land more gigs through Backstage. One thing I'd like to mention is that while it is true that most high profile gigs require an agent and mainly cast background work and other smaller roles on self submission casting platforms, there are also plenty of productions for major studios listed under vague descriptions on Backstage at the discretion of the company. Many productions don't want to disclose their actual name and go by pseudonyms. Best, Stephanie
I is hard to figure who is responding in Emails when I look at my emails I didn't realize backstage is the subject area when they respond
Hello Stacy,
Have you tried reaching out to customer service so they can help you with your problem? They are available Monday - Friday from 10am - 6pm EST to answer any and all questions, I'm sure they'd be able to assist you. You can contact them by any of the means listed here: https://backstage.zendesk.com/hc/en-us/articles/115000425066-Backstage-Contact-Options
We look forward to hearing from you.
Joined Backstage a long time ago. However, one day checking my email, * at Backstage said he had terminated my account. He argued that he had sent me an email before warning me to "add my YouTube channel url" to messages I send out, and that because I didn't follow his rules, he deleted my account. He then proceeded to backtrack and give different reasons; as did the advisor on my last review of Backstage (deleted to retype), as well as on the Backstage contact page. I was given at LEAST 5 different answers as to why my Backstage was deleted.
Another argument he gave was that I had not paid for my account. Well, I joined Backstage when it was free, and was NEVER given a notice to start paying. My casting call had also been up for "too long"; another reason they deleted my account. You would think that if a website gives you a limit that THEY would be the ones to close it down once the time comes. Another reason: people on Backstage thought I was a scam. That comes down to the actors. If you ask an actor if they'd be interested to take a role and they report me for spam, Backstage should check and see if, indeed, it is spam. My messages were obviously not spam, but the workers at Backstage can't take TWO minutes to see if it's legit.
The main problem comes down to the email itself (and no, the main problem isn't that * ignored the rest of my emails without notice). The main problem? That I NEVER received the first email telling me to include my channel url. I keep my email clear, so I would've noticed it. I never received it. And, apparently, Backstage.com isn't professional enough to ask for confirmation if you get an email. They just assume. Backstage.com assumes everything. No confirmation, no warning emails, no emails telling you that you need to start paying: nothing. Horrible, unprofessional website.
P.S. Awaiting a reply to the email I sent to * several months ago. Guess he's just been on vacation.
*Personal information redacted by admin
It's cool I wish I could have gotten more work but overall it was a cute journey,...
Answer: Hi there, thanks for checking out Backstage! We have been helping people pursue their dreams for over five decades. If you are under the age of 18, you need parental consent in order to create an account. Additionally, if you are under the age of 16, a parent or guardian must use the site on your behalf. Please read this article for more information on what to do if you're under 16: https://help.backstage.com/hc/en-us/articles/115001000526-Users-Under-16 Please note, to apply for any casting notices, you must have a subscription. If your parents have any questions, please ask them to email us at customers@backstage.com!
Answer: Hi Kyle, To see what's casting right now: www.backstage.com/casting To apply for casting notices, you must be a member. Please note that if you are under the age of 18, you do need parental consent in order to create an account. Additionally, if you are under the age of 16, a parent or guardian must be using the site on your behalf. You may refer to the below documentation for further information: https://backstage.zendesk.com/hc/en-us/articles/115001000526-Users-Under-16. If you have further questions, email us directly at customers@backstage.com!
Answer: Hi Carra, yes you can always turn off the auto renewal on your subscription through your Account Settings. If you have further questions, please email us at customers@backstage.com!
Answer: Hi Sophia! Thanks for reaching out! We do occasionally have castings for Disney and Nickelodeon you can view all our castings here - https://www.backstage.com/casting/. Please note that if you're under 16 then you'll need to have a parent or guardian sign up for you! If you have any further questions you can contact us at customers@backstage.com.
Answer: Hello! Thanks for reaching out. While you'll need to have a parent sign up for you if you're 16 or younger, you can create a profile and with a subscription apply for any castings and extra roles that you find! You can learn more about Backstage and what we do here -https://backstage.zendesk.com/hc/en-us/articles/115000746506-What-is-Backstage-.
Answer: Hi Sandy - Thanks for asking! Backstage does host a wide variety of casting opportunities around Atlanta, including a number of print and commercial gigs that may suit your tastes. Feel free to take a look at this quick search that I compiled for you below. You may need to adjust the age range to fit your needs, but the opportunities are there! If you have any more questions, please feel free to contact our Customer Service team at customers@backstage.com. Hope this helps! https://bit.ly/2OV9wFS
Answer: A: Hi Ellie! Thanks for asking. Backstage users are free to cancel their subscriptions at any time, which is effective the same day the request is made. That said, you will retain access to the paid features for the period you have already paid for. For more information on cancellations, see the following: https://bit.ly/2K5Ty8Y Regarding your question about the professional profile, you can set one up without a subscription, but you will not have access to direct media uploads. As for submitting yourself for projects on Backstage, that is a subscriber-only feature. If you have any more questions, please feel free to reach out to our Customer Service team at customers@backstage.com and we'll be happy to help you out!
Answer: Hi Susan! Great question. Backstage has a long history of being one of the best and most trusted sources for casting notices (and therefore auditions for real projects) in the industry. You can literally find thousands of roles for hundreds of projects casting on the platform each day, all of which are vetted for safety and legitimacy by our expert Casting team. Looking at Houston specifically, you can definitely find a number of great opportunities in the area. Here's a quick search that I just conducted for you, which lists out (as of 5/7/19) over 350 acting jobs within 100 miles of Houston: https://bit.ly/2J6g1n5 If you have any more questions, please feel free to reach out to our Customer Service team at customers@backstage.com and we'll be happy to help you out!
Answer: Hello Amanda, that's correct: in order to apply to any role listed on Backstage you need a subscription. Here are more details on the benefits and costs of a subscription to Backstage.com: https://backstage.zendesk.com/hc/en-us/articles/115000976826-Subscriptions-Benefits
Backstage has a rating of 2.7 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Backstage most frequently mention credit card, free trial and last year. Backstage ranks 5th among Talent Agency sites.
Hi Barin! Thank you for your feedback. We're sorry that you feel this way. I can see that you reached our Customer Support and the issue you experienced was solved.