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Backstage

How would you rate Backstage?
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New York
1 review
1 helpful vote
Follow David Arthu B.
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Excellent Service
November 1, 2022

Hi! Stephanie C. Was excellent.
I wanted to get back to her on chat to thank her, but I must have pressed the wrong button.
In any event, the video is still processing...
I guess that takes a long time? Hence, the four stars.
If only the site could work more efficiently? However, I know it's a huge undertaking.
Still, I wish it were not so time-consuming, although, fortunately, my video is not "due" until tomorrow's deadline - good thing I did not procrastinate.
Anyhow, thanks again - - I've been cast frequently via Backstage, and I'm grateful for that.
Sincerely,
*DAB
Brooklyn, NY

Date of experience: November 1, 2022
Richard B. Backstage Rep
over a year old

Hi David, thank you for your kind review. We'll be in touch with you regarding your upload via email shortly! We hope you continue to find success booking jobs through Backstage :)

Laura P.
California
1 review
3 helpful votes
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I'm a member of every popular actors' website, but Backstage is by far my favorite. It's the easiest to navigate, and has the best resources for finding casting directors, agents, managers, and auditions. No other website I use has huge searchable lists of casting directors and agents with their contact information and current projects! Also the price is very reasonable, and it doesn't charge you every time to update your reel or photos (looking at you, Actors Access and LAcasting). Also when I have any questions the staff gets back to me super quickly and efficiently. I loved that the submission emails could be very specific searches too, so I would only get emails for parts I would actually submit to. Actors Access and LAcasting were sending me constant emails for unpaid music video background parts. Backstage is far superior and I always recommend it to my actor friends.

Date of experience: December 11, 2017
California
1 review
2 helpful votes
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How desperate does this site have to be to post theme park auditions that I can see details and time of auditions for free if I just go to that theme parks web site? This isn't professional at all if they're showing us auditions that do not require their subscription fees for us to find.

Boycott this web site, no one should ever have to pay to look for casting calls, it's like looking for a job, job web sites post openings all the time for positions, this is just another scam talent agency trying to rob money out of those that don't know how the acting/entertainment industry works.

Date of experience: September 8, 2017
Francis R. Backstage Rep
over a year old

Hello Castmemberphantom,

Thanks for leaving us your feedback on Backstage.com. I think it's important to point out a few misconceptions you have about how Backstage works.

Backstage.com hosts 30,000 opportunities a year in the US, UK, and around the globe. In some instances, these opportunities may also appear elsewhere, but unlike other casting platforms we do not require users to subscribe in order to view any of our casting opportunities. In fact, there are many postings on our platform for open casting calls, giving users and non-users alike all the details for where the auditions are being held, free of charge! Simply navigate to https://www.backstage.com/casting/ to see what's available in your area.

A Backstage.com subscription grants users the ability to create one of the most robust online talent profiles available in the industry, with an unlimited number of headshots, videos, and other media files to give you an edge over the competition. In addition to that, our subscribers can use their world class talent profile to apply to any of the opportunities posted with us, including the majority of our casting calls that are not listed on other sites. Backstage users have the convenience of everything being in one spot, and the benefit of creating a superior talent profile to show casting agencies their best face. Casting agencies who post with us have the convenience of our state-of-the-art platform to streamline the process of filling the roles in their projects with the perfect candidates.

Overall, you're not going to find a casting platform as robust, convenient, and polished as Backstage. We thank you for your feedback and hope we were able to clear up some of your confusion about the value of the platform.

Take care, and good luck in your career.

New York
1 review
1 helpful vote
Follow Kama L.
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Customer service is good, just wish there were more SAG AFTRA projects. A lot of "student films" and non-paying projects.
Years ago the "paper" used to also have survival jobs.
That seems to have disappeared.

Date of experience: June 25, 2019
New Jersey
1 review
3 helpful votes
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Don't waste your time or money. Complete sham. Overpraise and deliver nothing. No way to even contact them to inquire about the product they ave sold you. If you want to flush $100 or more down the toilet - go ahead. Otherwise I would look elsewhere

Date of experience: May 1, 2018
Francis R. Backstage Rep
over a year old

Hi Christina,

Our customer support team is available Monday - Friday from 10am to 6pm EST. You can reach out via email at customers@backstage.com, but you can also live chat with us through our website. You can find all the ways in which you can contact us here: https://backstage.zendesk.com/hc/en-us/articles/115000425066-Backstage-Contact-Options. Feel free to reach out, I'm certain one of our representatives can help you out with your subscription.

Virginia
1 review
6 helpful votes
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I am a theater, film, and tv actor and have been on this website for years and have gotten some auditions here and there. But this year, it has been ruined by casting calls that I think are an insult to the more serious people in the industry.
"UGC" along with "seeking influencer types" for TikTok is practically spamming the website now, and there is no easy way to filter these out. I find these casting calls disgusting as it's a form of cheap labor since people film themselves for these 'roles' and only get paid $150 which is more on the low end compared to other more professional projects.
I know people who have messaged customer service complaining about these casting calls and they are not helpful at it it's like talking to a robot. In my opinion, it has ruined the website and I cannot believe there isn't an option to never receive notifications or even see these types of casting calls. I do not even think I am going to renew my membership if they don't solve this.

Date of experience: April 11, 2022
Richard B. Backstage Rep
over a year old

Hi Sam, thanks for your honest feedback.

While we understand how it may be frustrating to see casting notices for roles that you feel may be beneath your talents, please note that the majority of our users are just getting started in the business and often do not have any experience as a working actor. These types of jobs are popular at the moment and are a great way for new actors to book their first professional jobs and earn an income as they build their resumes.

If these types of roles do not interest you, you can filter out these types of jobs by removing the 'Online Commercials & Promos' tag within your saved searches and updating them. If you need assistance, please reach out to us directly at customers@backstage.com and we'd be happy to help!

New York
1 review
0 helpful votes
Follow Tara T.
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Backstage is not only a wonderful resource for artists and those working in the entertainment industry, but the organization is a great example of quality service to its members. I recently received the best customer service - they replied to my request within 2 hours as advertised and offered the best solution for me. I would highly recommend Backstage as a place for artists to thrive and dive in their career and assure anyone that Backstage has their back!

Date of experience: September 22, 2017
Pennsylvania
1 review
0 helpful votes
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Phenomenal
July 6, 2018

I have had such an eventful blast being with Backstage for the 2 years I been with them as it was such an heartfelt and amazing experience! I've learn so much from the sets I been booked on by the crew and staff along with there utmost devotion to there craft and work environment! But to the people I have resonated very well with for social and work purposes as its so lovely getting to work with them all! I can't wait to join back in 2020, hopefully the time passes on by soon enough! :)

Date of experience: July 6, 2018
Georgia
1 review
4 helpful votes
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It's a bit expensive, considering the use of the website by the casting agencies is very limited. I feel like many casting directors do not go through this websites messaging service when you get call backs. I've received one call back and it was via text message to my personal number. I had to download the sms and it would not download and no one answered the number it was from. It was also in a group message so I had all these people texting my phone.

Date of experience: June 10, 2018
Morocco
1 review
0 helpful votes
Follow Chaimae Y.
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Backstage
February 21, 2021

Backstage is a great way to find jobs and start a career right. Based on my own experience backstage has really helped me evolve. Whenever I have an issue Backstage customer service is always here to help.

Date of experience: February 19, 2021
Richard B. Backstage Rep
over a year old

Hi Chaimae, thank you for your kind review! Please don't hesitate to reach out if you have any questions :)

Overview

Backstage has a rating of 2.7 stars from 288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Backstage most frequently mention credit card, free trial and last year. Backstage ranks 5th among Talent Agency sites.

service
62
value
60
shipping
2
returns
5
quality
59
This company responds to reviews on average within 1 day
+21