Shipping takes way too long every time
I order something it takes like 2.5 weeks. This is way
Too long
Sizes don't match size guide on site at all. The material doesn't look like picture. Very disappointed.
Hi Merry! We appreciate all the feedback you have given us. It's what allows us to grow and improve as a company. We have been very accommodating to all your requests and we hope to still make this right for you and continue to offer you great service. <3
I put on the set that i bought and it was the most comfiest thing. Honestly love it. Keep up the good job :)
Hello Brianna! Thank you for taking time to write us a review. We are so happy you love your new set and feel comfortable. Thank you for your encouragement and kind support <3
Love this site & their quality. The staff isn't rude either. They are responsive in emails which i appreciate.
Hello Milan,
We appreciate the positive feedback on our website and our quality. We are always here to help and we are happy about your positive experience with our team. Thank you for shopping with us! <3
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Baddieville Team
I was very skeptical about ordering from their website after seeing the reviews. When I ordered my clothes I also ordered a body jewelry. My jewelry arrived in two days and I was very confused when I did not see my clothes. I reached out to customer service & they were very professional letting me know that the items were sent off separately. The shipping on the clothes did it take a long time however the quality of the clothes are great and everything fits perfectly. I can see how some people think that this website is a scam because how long the clothes take to come in but besides that they have great customer service & great quality in their clothing
Hello Zayonna,
Thank you sharing your experience with us. We are happy to hear you enjoyed our clothes and about your positive interaction with our team! We do exclusive collaborations with other brands which results in two different packages. Thank you for shopping with us! <3
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Baddieville Team
Order from Baddieville with caution. I bought one dress to try them out and it took forever to get it. I bought on the 13th and didn't receive anything until the 29th. Once the dress came (size M), it looked like a toddler's dress.
I was under the impression that it was a midi dress of good quality and I was VERY wrong.
Hello Angela T.,
Thank you for taking your time to write this review. The dress you ordered is one of our Best Sellers and we are sorry to hear you didn't share a similar experience. At the time, we were under a 7-10 business day processing time and we apologize for the long wait. We invite you to shop with us again and please reach out if you have any question or concerns. Thank you. <3
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Baddieville Team
Emailed customer service multiple times and sent a DM on instagram to let them know that a shirt I ordered broke without even using it once, I sent proof and they got back to my DM only because I left a comment on one of their posts, and they proceeded to say that they would send a return label and never did - this was in August 26,2020, and still no reply or return label. Really bad customer service!
Hello Erika B.,
Please accept our sincerest apology. Allow us to further assist you by emailing us at orders@baddieville.com. Hope to hear from you soon. <3
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Baddieville Team
I've been waiting forever on my order and nobody has contacted me or sent me anything. I'm pissed!
Overview
Baddie Ville has a rating of 3.5 stars from 29 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Baddie Ville most frequently mention and customer service. Baddie Ville ranks 167th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Leslie! We are sorry to hear about the delay of your package. We try our best to fulfill our orders and all packages are processed within 3-5 business days. Shipping also varies depending on your location. If you ever need a package by a specific date, please let us know as we are always happy to make sure a package arrives on time! <3