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Badoo

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California
2 reviews
11 helpful votes
Follow John P.
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Once you sign up, they make it EXTREMELY DIFFICULT to delete your account. It is almost funny, but it's not.

Date of experience: June 11, 2017
Badoo H. Badoo Rep
over a year old

Hi John!

Thank you for your message.

We try to make our app as user friendly as possible, which is why we have implemented a three-step profile deletion process. Simply:

1. Go to your own profile
2. Click the cog icon in the top right corner
3. Scroll to the bottom of the menu and click the 'Delete account' link

If you have any feedback on how we could make this better, we'd really appreciate it. We always listen to our users' voice to plan improvements on our platform! Also, our support team is always available to help, simply drop us a message on any of our social media channels and we'll get back to you as soon as possible.

We hope this helps, but please do not hesitate to get in touch with us if there's anything else we can do for you.

North Carolina
1 review
3 helpful votes
Follow R M.
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If you are an American you will more than likely get scammed from this site. I've read hundreds of reviews on Apple, Google Play and online about this shady site. And my opinion is to not trust them with ANY of your personal photos, or credit cards.

A simple Google search showed me that Badoo is owned by Russian billionaire/ entrepreneur Andrey Andreev and has ZERO consequences to American law. Stick with American dating apps, people. DO NOT SHARE YOUR CREDIT CARD WITH ANYONE ON THIS SITE!

Contact the Apple and Google Play stores and complain to them about Badoo's deceptive credit card practices and scammy way of Badoo kicking people off its site/app.

My profile was blocked today for NO reason at all. Badoo sent me a vague email saying I had broken its community guidelines - which wasn't true at all. Most of the reviews online centered around Badoo charging customer's credit cards and kicking people off its site. No reason was given to any of them as to why they were suddenly blocked from access to its site.

Do not trust them with any of your cards, or PHOTOS! That's the only way Badoo makes money -- These Russian snake-oil salesmen know they can skirt American laws by scamming and running its customer's credit cards. I will be contacting Google Play later on today to tell them this app is a 100% scam! I hope others join me in expressing their frustrations and opinions to Google and Apple!

Date of experience: July 26, 2019
Idaho
1 review
8 helpful votes
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I've never set up an account on Badoo... and yet I am getting MULTIPLE CHARGES day after day. I have reached out to customer service with no reply.

Date of experience: August 11, 2020
Badoo H. Badoo Rep
over a year old

Dear Colt,

We are so sorry to hear that your card has been used fraudulently. We strongly recommend that you report this activity to your bank as soon as possible, if you haven’t already done so. We can also look into this with you if you contact us directly via Badoo.com/Feedback, or through our official Facebook or Twitter pages. We'd like to resolve this with you as soon as possible.

- BadooHelp

Nigeria
1 review
5 helpful votes
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I have been using Badoo for some years and while I stopped for sometime, I couldn't gain access to my account (*******@gmail.com). A few months after I eventually reclaimed my account from the hackers. A certain person has hijacked my account claiming to be Dr. Rob, a white man. However, I notified the Customer Service team that my account was compromised by an unknown person and my account was eventually restored. As a matter of fact, my phone was stolen during this period. The access to my account was through my stolen phone. I eventually regained the phone back through
The police. I noticed I couldn't verify my profile with a picture as it had been in processing status for over 3 months - I promptly emailed Customer Service about these and a customer service staff named Dominic blocked my account. (Apparently, he said I violated the terms and conditions of the usage and community guidelines based on my previous profile, which I didn't, the illegal person who accessed and hacked into my account). I have also attached evidence of police report documenting recovery of my phone from the stealer and access to my personal data via the theft.

I tried to explain to the Dominic that it wasn't me. I even sent him the police report evidencing the recovery of my phone before the period I reclaimed my account. I also sent links to my Facebook account to verify my claim that I am now the true user of the email address and pictures linked to the account.

I am now considering instituting litigation against Badoo and sue them for several millions of dollars for character misrepresentation and damage to my person as well as damages for time wasted and inability to access my account. I also realized several charges were made by Badoo during the period illegal access was made to my account and Badoo never deemed it fit to refund me or reactivate my account upon all explanations.

Regards,
Geeday

Date of experience: April 19, 2017
Badoo H. Badoo Rep
over a year old

Hi there!

Thank you for your message.

We're sorry about this, we understand that these situations can be quite frustrating. However, please understand that it is not possible for us to unblock this account, as it violated our Terms & Conditions.

Please do not hesitate to get in touch if there's anything else we can do for you.

Mississippi
1 review
4 helpful votes
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Total run job for re-upping with credit card
Used to be hotornot.com. When hotornot became Badoo I went from having great exchanges with real people to a very sharp contrast of literally literally NO ONE
Literally my rating was 9.7 to 9.8 badoo managed to erase my hotornot rating and set it to their standard 5 star system. Once that occurred, my rating was 2.1. On hotornot I could engage just about any girl I that I wanted to and she would reply back in chat. Real discussions
Badoo.com: I can literally click on ANY person and send them a message
Not only they don't reply. Nobody even reads the messages. But to be sure of that I lowered my standards to EVERY UGLY BETTY on the f* site
Still a lack of EVEN READING THE MESSAGES TO THEM!
Message to UglyB: Stunning. Lets meet!: user has not read this message
Even at that I configured my account so that it even showed when I clicked on a profile. And I just started hitting every other random thugged out plus sized mom of 20: STILL NO PROFILE VISITS - NO one Trys to meet, or even visits. Maybe it's a problem with my profile?
I set up a new one - same sh__

One of the TRICKS they will pull on you: When you attempt to login they will redirect you to a page where it LOOKS LIKE A LOGIN
Instead it's a place to enter your own email address and password for YOUR EMAIL ACCOUNT
That way they can download your contacts and then email every other person you've contacted with a request to join you on a dating page.

Date of experience: June 7, 2012
France
1 review
1 helpful vote
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This site demands since few that we picture ourselves in a given pose to proove our existence and access more options. But as soon sent was done, requiring several boring attempts, each and every of my older pictures that were totally fine were deleted automatically. I've therefore resend some that were first accepte... but next day, adding a new one made them all reviewed and deleted again by the robot. All were fully respecting the Guidelines (blurry ones, as we'll see soon) of the site. So i went to contact their support team, hoping to be able to reach a human hoping for less stubborness... but that immediately jumped into denial of the technical problem i was reporting. I then politely and factually tried to underline the non-sense of this accept-reject illogical sequence, but the very answer i then received was... the ban of my account with 2 different reasons in 2 distinct emails: one pretending some members (?) reported me as fake profile (!), then the other saying i didn't observe the Guidelines (never explaining how exactly). So i can conclude there's a very serious issue as much technical than commercial on this site, the customer isn't respected if not contempted, the ban is unexplained and abusive and you can find all around the web some comments confirming the same bad experience. I suppose some employee paid by the site will soon comment my evaluation with a vague copy paste justifying the unjustifiable, we can see it so under various witnesses. This won't improve neither experience nor despicable image this site and its staff are sole responsible for. Summon Guidelines in a blurry way when problem is internal does nothing but worsening the situation. Badoo should rather self-question and reorganize its bad practices, judgng by the rate of bad review they have that seem fully justified. In brief, this site that used to be nice (long ago) is now to be run away from and never recommanded... triple zero!

Date of experience: January 7, 2022
Badoo H. Badoo Rep
over a year old

Hey Unter,

We are so sorry to hear that you have not had a good experience with us. Please reach out to us on@BadooHelp or https://badoo.com/feedback/ with your registration details and we can look into this for you. Hope to hear from you soon.

-BadooHelp

Virginia
1 review
18 helpful votes
Follow John D.
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Scam, scam scam
November 21, 2015

I've been on it for about a month, I'm 57 AND have been matched over 300 times, I have contacted everyone of them, mostly 25 to 35 year olds, whose profile pics look as if they were all models. Almost everyone of them were unable to confirm that they were the same person as was in the profile pictures. I asked either for a video chat with audio or a selfie of them holding a piece of paper with today's date. Guess what! All but 2 could provide what I had asked, and the reason why? Well either their phone and/or webcam were both on the blink. First off there are very few women in this age group that would ever consider a man old enough to be their daddy, not unless he is very rich and famous. Secondly it is easy to discern a fraudulent profile, here's a few pointers, if they state in the profile that they are seeking and older man, then stay away. If the written description doesn't match the profile pics ( for instance the picture shows someone with blonde hair, blue eyes, but the description says black hair, green eyes, then stay away. If their actual location is not the same as the one listed on the profile, then stay away. If they have only a couple pictures, then stay away. If they have no score, stay away. If they only have a couple friends on facebook then stay away. If they say they are studyingor working abroad, in Africa, stay away. A couple anecdotes before I finish, one lady wanted to call me to prove she was the same person in the profile, so I humored them, only it was obviously a dude trying to sound like a female, well I burst out laughing and he got mad and cussed me out in a male voice. At another time I asked the suspected fraud for a selfie giving a peace sign, and sure enough she sent it, only she was really a he wearing a wig, and definitely not the women in the profile. By now I consider myself an expert at identifying a fake profile and enjoy exposing them. I'm not sure there are any real people on this site.

Date of experience: November 21, 2015
Washington
1 review
5 helpful votes
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Badoo SUCKS
March 25, 2016

I AM LOCAL Springfield Illinois.
I am getting women 500 or 5000 miles from me get your application right you $#*! tards
Sick of this $#*!

Date of experience: March 25, 2016
Canada
1 review
2 helpful votes
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Terrible site
August 4, 2023

Very bad customer service and very expensive, avoid this web site...i would not recommend it...

Date of experience: August 4, 2023
GB
1 review
1 helpful vote
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Mainly scammers i'm afraid if you stick to the free elements of the site.

Date of experience: October 4, 2012
GB
1 review
5 helpful votes
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Badoo will email all your contacts without your permission. Please avoid like the plague.

Date of experience: March 11, 2013
GB
1 review
5 helpful votes
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Met my future husband on the badoo site am soo happy thank you badoo sandra williams x x

Date of experience: November 15, 2014
New York
1 review
9 helpful votes
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If you read any review read this one. Badoo is 100% scam.

Date of experience: June 28, 2016
Australia
1 review
1 helpful vote
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Crap site
May 5, 2020

Site is non genuine and users are just after your information. Stay away. Only after your money...

Date of experience: May 5, 2020
Badoo H. Badoo Rep
over a year old

Hi there David,

We're really sad to hear about your experience on our platform. We work hard to keep a database of high-quality real users, and our moderation team works 24/7 to spot any malicious profiles. We also have a photo verification system in place to prevent fake users from using the app. However, we ask that if you're ever suspicious about a profile, please report them so we can check them immediately and take appropriate action.

- BadooHelp

GB
1 review
3 helpful votes
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Scammers paradice
November 14, 2016

You seen your reviews? Your websites a $#*!ing nonce joke

Date of experience: November 14, 2016
GB
1 review
3 helpful votes
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Full of scammers! No rules or checks and spam people in your address book!

Date of experience: October 2, 2011
District of Columbia
1 review
10 helpful votes
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It's full of fakes, and it demands that i give them my phone number in order to enter their site

Date of experience: May 10, 2015
Bangladesh
5 reviews
51 helpful votes
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WHY?
December 24, 2015

I wonder why this site is so popular. You won't find quality profiles like on Mingle2day

Date of experience: December 24, 2015
Canada
1 review
6 helpful votes
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Scammers
January 14, 2017

It's all true DO NOT give them your card details as they will rip you off, same thing happened to me.

Date of experience: January 14, 2017
BO
1 review
3 helpful votes
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Scam
June 23, 2016

Pure scam, ladies not connected for months still in site

Date of experience: June 23, 2016

Overview

Badoo has a rating of 1.3 stars from 607 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 501st among Social Network sites.

service
98
value
96
shipping
22
returns
23
quality
87
This company does not typically respond to reviews
+59