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Badoo

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France
5 reviews
9 helpful votes
Follow Tom T.
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Badoo was great 10 years ago, i had many encounters and had regular conversations in the site. At the time you could customize your profile with a welcome message, you could search people with filters for children, marital situation, size, colour of hair and so on...

But Badoo had a change of policy, they remove all these options (now this is about pictures only). I no more talking to anyone, i stay on the site, but without any expectation, because the amount of men and women makes you never get an answer...
Badoo likes money and you see it clearly visiting their site, you want send a message, use credits, you want to know who like you use credits... a pop up? Buy credits...

The fact Badoo tries to record your phone number or your Facebook every time is very disturbing too, and shows this site isnt trustworthy

Why paying for a site who takes such a bad direction, if i had to pay one day, i would have done it 10 years before when the site looked like something.

This led to other copies like POF, Lovoo, which use the same stupid policy
People not pay to talk, talking is a basic freedom, and to pay for Badoo you will get better results to go to a bar every day. These sites are in the best case passive towards scammers, maybe creating them themselves.

This is a lack of analysis for Badoo, they make themselves awful, as they remove every good function of the site for no reason... and i wont register to a company who makes bad decisions

New feature: the live function: awful, you got lot of pretty photoshop pics, but when you enter the cam different story, there you can give credits to users for doing stupid things like singing a song... keep your money, there are adult webcams to do that. Badoo cams are vulgarity kingdom, but it remains soft

I dont understand how Badoo cant analyse what this site has become so bad when it was the best years before, this is sabotage, but the content of the site is not the priority if Badoo, because its priority is easy money

Date of experience: March 10, 2019
GB
1 review
1 helpful vote
Follow Rosalind R.
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Have just installed the updated app but now cannot see if someone is online or not. Previously I could see who was online. I am using Galaxy Edge S6

Date of experience: April 9, 2017
Badoo H. Badoo Rep
over a year old

Hi Rosalind!

Thank you for your feedback.

You can still see the online status of other users with our latest update. However, if you want to seethe online status of other users, you must be showing your own online status. To turn your status online, you have to do the following:

1. Open your profile page
2. Open 'Settings'
3. Open 'Privacy'
4. Make sure that the button 'Show online status' is switched on

Please do not hesitate to contact us if you need more information. And thank you for your feedback!

Singapore
11 reviews
66 helpful votes
Follow Chen Y.
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To save yourself for some subjective stories, here are things that I'll point and why I think Badoo deserves a little bit more recognition than other dating apps I've tried (as a free user):

Pros:
- you can actually chat and video call people
- you can watch people stream for free, no premium needed
- you get free trial of premium upon registering that actually works
- you can search people nearby for free
- so far I can say their premium pricings are cheap, not bull$#*! compared to other dating sites

Cons:
- tons of verifications needed
- you can only message those who are at the same verification level as you or lower
- a lot of fake profiles
- limits you to 5 people to chat per day
- unable to chat with people nearby immediately unless you pay credits
- less verified profile gets banned easily with some reports

So far it's good, and the limitations are rather tolerant for a dating app unlike others I've reviewed. The place is decent for finding friends, but stuffs just seem worse because the men and women's purposes are never aligned to each other.

Date of experience: September 16, 2019
Badoo H. Badoo Rep
over a year old

Thanks for your incredibly detailed review Chen. We love to hear all of the positive and negative feedback and identify our opportunities for improvement.

Let's start by addressing some of the cons:

We introduce new verification methods in order to combat the number of users creating false accounts. It works too! Since the introduction of photo verification and verified indication on profiles, the number of fake profiles registered on Badoo has dropped dramatically, therefore improving the Badoo experience for our genuine users. Of course, no method is 100% effective but there are things you can check to ensure another user is who they say they are, checking their profile for the blue verification tick and requesting a selfie in chat, to name a few!

We introduced the option for users to select if they only want to be contacted by verified users, if a user has this option turned on, you won't be able to contact them until your profile is verified too. Neat, right?!

To get verified status, you need to verify your profile with a photo and at least one other method. There's no need to verify using every method, but it sure will help you stand out as a genuine user.

In regards o your chat limit, you can increase it. Getting verified will increate your daily new chat allowance - This helps to protect our users again spam or bulk-contacting users. If you want to chat with someone you haven't yet matched with, you can indeed use credits to unlock the chat. However, it's not a necessary feature! If you match with the user first, you won't need credits to initiate the chat, so the best way to make new connections and have more meaningful conversations it to vote on their profile in encounters. If you have Badoo premium membership, you'll be able to see who already liked your profile too, so no guessing!

In regards to users being banned on Badoo, this is based on reports made by other users. Each complaint is thoroughly investigated and access to Badoo will be revoked if we find violations against our guidelines. We also provide warnings before blocking users on Badoo so you'll have an opportunity to correct the bevaviour and review our guidelines again before continuing to use Badoo.

We hope this helps with your experience on Badoo, but please feel free to reach out to us if you have any questions.

Best,
Jake - BadooHelp

Canada
1 review
2 helpful votes
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Scam
January 18, 2023

Lousy service, got blocked for no reason, before I payed a lot of money to them, support didn't respond to me, avoid them

Date of experience: January 18, 2023
GB
2 reviews
8 helpful votes
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Badoo - Bans & Fees for Services Not Received!
January 6, 2021

Badoo seemed to become popular as Plenty Of Fish became less popular around 6 years ago, and I feel they took an increased share of the free dating app market. At that time I joined up and it really was a great little app, they even used my account to promote themselves via twitter. I met someone nice off Badoo and for 2 years didn't use the app. When I returned to use the service a few years ago it became clear that using the Free account is now next to useless! A few months ago I decided to take them up on the premium account offer. This makes the app as effective as the old free accounts. Regrettably Badoo took £10 for a premium 30 day subscription just before Christmas and then banned my account day after Christmas (just over 4 days later). I have had some really pleasant dates from the App and I never threaten people so I am at a loss to know why I am banned? It seems to me that you've only got to have 1 woman who feels bitter at being rejected to report a man and have them banned? I even have to pass criminal record checks for my Job so hardly the sort of Man who needs to be banned from a dating app. To compound issues the customer support appears like a "cut and paste" Robot, and Badoo don't seem in the slightest bit interested in good Customer Service but rather raking in the money! I have requested a refund for services not received but Badoo have 1) refused point blank to restore my membership or 2) refund the money paid. This is illegal in the UK! I have complained to my mobile service provider and will escalate to the UK Telecoms regulator OFCOM. I think its absolutely diabolical this company is allowed to operate at all in the UK. I believe until they can get a handle on their banning criteria and stop charging people for services not received Google Play and Apple Store need to suspend the App from the App store. I will be contacting both Google Play and Apple Store to report on my experience. Anyone reading this - I would avoid Badoo and use a reputable dating company such as tinder or match.

Date of experience: January 6, 2021
Badoo H. Badoo Rep
over a year old

Hello there Jon,

Firstly, we're really pleased you were able to find someone on Badoo back in the day- that's what we're all about! Our app is constantly evolving and changing, and while all users are still welcome to use Badoo for free, we also now offer some paid upgrades too for those users who want to stand out from the crowd! We're sorry to hear that you were blocked on the platform- unfortunately, we cannot refund your purchases purely based on this. We only block users that violate our community guidelines, which you can refer to at badoo.com/guidelines for more information.

Thank you for your review and I apologise for any disappointment.

- BadooHelp

Illinois
1 review
4 helpful votes
Follow kae s.
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Stay away from Xavier Edel in Reims. He was a total douche bag. Lied and said he wanted kids but just wanted to have sex! What a jerk!

Date of experience: November 1, 2013
Slovenia
7 reviews
71 helpful votes
Follow MrBee B.
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I've been their paying member for years and never gained anything from it, literally, except two long-distance (from the other side of the world kind of) facebook friends. I can't believe how angry the site makes me every time I visit it.
The badoo features I absolutely despise are:

- The pathetic limitations they impose on you,
- Basically, they are pleading for financial gain at every turn,
- Dirty tricks such as fake profiles, spamming your friends via e-mail after your free trial, fake notifications you get when you are about to stop paying them or just to lure you back in after a period of you not paying them.
- Pathetic pleadings to rate their site almost every time
- Profile photo ratings are great to take away your self-esteem!
- Most users there are just awful to communicate with!
- The pretty ones usually ignore you,
- The kind-of-pretty ones never or rarely message you back,
- The ones you don't want to communicate with can sometimes annoy you hard,
- If you don't meet people's criteria, then you cant message them unless you are a premium member, that is also so much bull$#*!.

Its a colossal waste of:
- money
- time
- energy
- soul

A few days ago I had a nice chat with someone who just stopped writing back, because they don't have the balls to tell you, I'm seeing someone else, or I don't feel a spark between us or nothing they just have a nice chat with you, being formally cordial and even cool, but ultimately abandoning you without a word, and you still hope to meet them, This happens so quite often. It's called ghosting and seems like it's a trend in online dating now:/

I think it should've been shut down a long time ago because it's only getting worse and worse. Online dating, in general, today can be summarized in one word and this word is scam. On a side note there are also many of cheating married people.

It kills the love, it kills the humanity in one's heart, it's just wrong and awful!
And nobody cares. Badoo is becoming more and more artificial and greedy by the day and its literally giving you less and less chance to meet anyone and discover genuine chemistry based on and an intellectual level. In my opinion Its a total disaster.

Date of experience: April 1, 2018
Ohio
1 review
0 helpful votes
Follow Aaa a.
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:)
May 11, 2017

I met the love of my life on badoo in the fall of 2015 we just recently got married. It's not that bad of a site once you weed out the $#*!s

Date of experience: May 11, 2017
Badoo H. Badoo Rep
over a year old

Hi there!

We're so happy to hear this, congratulations!:)

We would like to ask if you'd be interested in sharing your amazing story with us along with a photo of you and your partner. Your story will surely motivate many people and help them see that true love really can be found through Badoo! If you do, please send us a message at .

We look forward to hearing from you!

Missouri
2 reviews
13 helpful votes
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BIG RIPOFF
November 3, 2017

It is just a big money hole. I can't imagine wanting to pay what they want to chat and or meet. As bad as Phrendly.

Date of experience: November 3, 2017
Badoo H. Badoo Rep
over a year old

Hi Stanley!

Thank you for your message.

You can use Badoo for free and it is up to you to purchase any of our premium features or not. You can create a profile, upload as many photos and videos as you want, and chat and meet new people. Our premium features provide the possibility to gain more attention, but they are totally optional and not required to use our site.

Please do not hesitate to get in touch with us via Facebook or Twitter with any feedback, we're always happy to hear from our users!

Ireland
1 review
6 helpful votes
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Yes I am very annoyed I was charged 15.75 euro from my bank account just to put a sticker in a message to someone. That's absolutely scandalous

Date of experience: August 8, 2017
Badoo H. Badoo Rep
over a year old

Hi Amber!

This doesn't sound right, please contact us on any of our social media profiles and we'll look into this for you. Our stickers are definitely not that expensive!

We look forward to hearing from you.

Overview

Badoo has a rating of 1.3 stars from 582 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 501st among Social Network sites.

service
98
value
96
shipping
22
returns
23
quality
87
This company does not typically respond to reviews
+59