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Badoo

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GB
1 review
4 helpful votes
Follow Andrew J.
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Yuck.
January 18, 2018

Badoo begs you for money far too much and offers you a poor initial experience if you're an average male. Harassing me for cash, when you've given me a terrible experience up front by giving me zero replies or interaction, is a joke. I am a decent, tall, good looking guy, but on Badoo I get no messages, no replies, no likes, and no favourites. And yet Badoo expects me to gamble on spending what is a small fortune on the 'chance' of finding a lady I like. I've literally got better luck with putting my money down a drain, as a passing lady may ask me what/why I'm doing that!

1) You have to pay to message someone if you've made the mistake of 'liking' them first. Unless they 'like' you back.

2) You have to pay to see your favourites, and to clear the notification.

3) You have to pay to get a large number of likes per day.

4) You have to pay to get up the rankings.

5) You have to pay for any of the super power features, which aren't super.

6) You have to pay to 'Increase Popularity' and come up earlier on the matches.

7) You have to pay just to get the super power icon, otherwise you look cheap.

8) You have to pay to start new conversations with an absurdly low number of people, meaning it mostly will be men paying for this feature as men tend to get nothing.

9) Even WITH all this begging, if you're using the web version, they show you adverts too!

Finally, if someone from Badoo is reading this: get rid of the "Free" credits joke. "FREE" IS NOT FREE WHEN YOU HAVE TO PAY.

Just to clarify: My favourite was a friend, we agreed we would favourite each other just to test if it really worked. I got zero real favourites from others.

Date of experience: January 18, 2018
Badoo H. Badoo Rep
over a year old

Hey Andrew!

Thanks for your message!

You can use Badoo for free and it is up to you to purchase any of our premium features or not. You can create a profile, upload as many photos and videos as you want, and chat and meet new people.

Regarding the necessity to use credits to chat with some people: you can message most people for free, and contact anyone you match with. If you don’t want to wait until the user likes you back, you can still use credits to initiate a conversation with them. This change provides the best experience for all our users, as many have asked us to help manage the number of messages they get.

Our premium features provide the possibility to gain more attention: you can find more information about the features available with credits on https://badoo.com/credits and the subscription-based Badoo Premium package on https://badoo.com/spp

Regarding your situation with the favourited profile, this doesn't sound right and may be a technical issue. Please do not hesitate to contact us via Facebook (www.facebook.com/BadooHelp), Twitter (www.twitter.com/BadooHelp) or email, at www.badoo.com/feedback, and we'll look into this for you as soon as possible.

We look forward to hearing from you!

Netherlands
1 review
4 helpful votes
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I have lost a girl that i have meet on bado and now i don't know how to find her again #feeling very sad

Date of experience: February 2, 2014
Czechia
1 review
7 helpful votes
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This company can be sumarized in one word - scummy

Lets forget about the fake profiles and all the other stuff that should make you get premium etc.

Lets talk about the payment system.
I am unaware about purchasing anything in this app, yet it had my credit card details (now granted, i might be wrong, but i know for sure that i did not save the details)

The whole payment system is designed around the idea of user buying the most expensive service in error. (I know badoo, dont bother, its designed to make purchases more convenient to the user)

When selecting any premium service, it automaticly selects lifetime premium account for roughly 100 euros with big green button in the middle - proceed. If you click it in mistake, well... say goodbye to your money as the app has one click payment set up.

Requesting an refund is pointless even though consumer has right to a refund of digital service within 14 days of purchase. They claim that as you recieve the benefits of the premium right away, you lose the right to a refund. This would not stand in court and i am starting to think that collective lawsuit is in order as this happens way to often to a lot of people.

Even if this payment was not performed by you, without your presence or consent (somebody gets a hold of your phone for example) this company just ignores it and refuses to refund you anything. I have reported this to their support staff 3 times and it was ignored every single time. This is once again, illegal.

The only way for you to get a refund, is to go to your bank directly and file a refund request, but you can do that only in case that this payment was not done by you as in my case.

Date of experience: June 14, 2018
Badoo H. Badoo Rep
over a year old

Hi Daniel,

Thank you for taking the time to review Badoo! We have tried to reach out to you but we've not yet heard back from multiple attempts to assist you with this.

When downloading Badoo to your mobile device, our app store and play store descriptions clearly state that Badoo is a free app that offers in-app purchases. In any instance, we offer two very popular services that offer different premium features on Badoo. Credits and Badoo Premium are two separate premium services. Credits are to purchase self-promotion services such as Rise Up, extra shows and Get Featured. However, Badoo Premium is a subscription based service, with the exception of our lifetime plan, that enables you access to many different functionalities for the period you subscribe. E.G. Undo your last no vote, top chat, invisibility and access people who liked you.

In regards to your individual purchase, when performing a transaction on Badoo, our most popular package of Badoo Credits or Badoo Premium subscription period will be selected by default, it's then up to you to decide if you would like to change which package or subscription you wish to purchase. Our most popular services change depending on which one is most popular at the time.

As stated in the terms and conditions presented before making your purchase, you may lose the right to a refund for services that are used or downloaded. Badoo Premium is a service that, once activated, the benefits are instantly received and unlocked. As requested in our message to you, if you would like us to investigate further and check if there is anything further we can do for you, please reply with your registered email address or phone number and we'll be happy to help!

We look forward to hearing from you.

Connecticut
1 review
2 helpful votes
Follow fuck y.
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The pictures on top of screen for straight guys contain 99% trannys and guys, but i am looking for girls! What the heck!

Date of experience: May 20, 2013
Oklahoma
3 reviews
1 helpful vote
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Not great
September 29, 2020

Not great at all, this app is not polyamory friendly at all. They kicked me off after I set my profile up.

Date of experience: September 29, 2020
Badoo H. Badoo Rep
over a year old

Hey Megan, Oh no this saddens us to hear. We do not allow shared accounts but we have many polyamorous users, But each person in the relationship will need to get their own account. If you need any help or would like to look into it further please do drop us a message on@BadooHelp and a member of our team can look into this for you.
-BadooHelp

Florida
1 review
10 helpful votes
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I was about to download the app then I saw %99 of the reviews were horrible. Uninstalled app immediately.

Date of experience: February 17, 2016
GB
5 reviews
73 helpful votes
Follow Craig M.
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Sadly, Badoo is just another generic dating site that preys on lonely people.

The site proclaims that the site is free to use which is erroneously misleading and wrong. Sure, you can join the site free of charge and you can look through profiles free of charge but that's all you can do unless you pay. You can't send messages, you can't see who 'liked' you as the people's faces are all blurred, you can't send gifts or a crush and you can't see who added you as a favourite. Therefore, this site is completely useless unless you pay. If I could see who liked me and I was interested in them I'd perhaps be more inclined to possibly pay; seeing a blurred face is not going to get me to part with my money.

The search facility is truly awful with the site having an 'encounter' and 'people nearby' feature with both using very limited search settings. The encounter search is merely a swipe left or right while the people nearby is a search for people within a set distance from your town/city. Encounter uses - gender, age and distance while People Nearby merely uses – gender and age. There's no body size, height, race etc so you have to trawl through countless profiles of people whom you have no interest in.

While using the people nearby search you can add someone as a favourite so you can find them again on your favourites list. However, when using the encounters, you can't add someone to your favourite list and you'll have to trawl through 100's of profiles using people nearby in the hope you can find that person. Why you can't favourite someone using both methods seems a bit ridiculous.

There are some real people on Badoo as my sociopath ex is on there but there's so many fake profiles, profiles with nothing on them and dead profiles that haven't been logged in to for a long time that it's not worth your time and effort.

Overall, I can't recommend this site as it offers very little and is just one more dating site that puts all of its limited features and ability to message behind a paywall. The days of dating sites genuinely trying to be a low cost service to help people find a partner is over and are now nothing more corporate entities that use every method to make as much money as possible.

Date of experience: December 21, 2022
New York
1 review
2 helpful votes
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All scammers
February 14, 2020

They say thier from your area and 90% are from another country Avoid this app like the plague. FACTS. ZERO STARS

Date of experience: February 14, 2020
Badoo H. Badoo Rep
over a year old

Hey Charlie,

We're sorry you feel this way about our service.

As Badoo is a free website to join, in some cases there are individuals who create profiles on our site with false intentions. We take the security of our users very seriously and assure you that we do our best to implement the most effective solutions to remove these profiles from Badoo. To assist us in this process, we encourage you to report any profiles to us that you may find suspicious.

We also recommend that you visit the following page to find some safety and security tips: badoo.com/safetytips

If you have any further questions, please don't hesitate to reach out to us at badoo.com/feedback

- BadooHelp

Oregon
1 review
11 helpful votes
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Look out
July 31, 2015

This site is full of scammers. Be carefull. First three guys were trying to get money from me. One said he was in the army. Caution

Date of experience: July 31, 2015
Wisconsin
1 review
7 helpful votes
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Beware of fakers
February 15, 2017

All dating sites, matching sites is scam bew careful it is bulls--- just watch out for scammers, conners etc

Date of experience: February 15, 2017

Overview

Badoo has a rating of 1.3 stars from 582 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Badoo most frequently mention fake profiles, credit card and phone number. Badoo ranks 501st among Social Network sites.

service
98
value
96
shipping
22
returns
23
quality
87
This company does not typically respond to reviews
+59