Banggood IN

Excellent customer service and fast shipping! Bought body shell magnet mount's for RC truck and magnet's came shattered but Banggood did a hassle free full replacement! Highly recommend and always look forward to doing business with Banggood!

I had some troubles with a keyboard that i bought, when i contacted them they answer my emails fast (less than 1 day) and gave me very good solutions giving me a refund that we both agree. Great experience, one of the best pages to buy online.

The goods from banggood are unmatched in price and their customer service is first class.

I had a problem with one of my orders and the customer service instantly helped me. We found a solution suitable for both parties.

Would 100% recommend

My experience with Banggood has been nothing but positive. The responsiveness of this company is great, and you can expect a response within 1-2 business days. I was very impressed with the quality of their products and the fast shipping. I received my item in about 10 days after purchase, and it looked like the item was fulfilled in their California Warehouse so they do have a USA-Based Fulfillment Center. I will be using their services in the future.

I have been dealing with Banggood for many years and have purchased dozens of different products. Online buying can be difficult since I can only see pictures of the product, however good communication through written description and messaging has lead to me receiving my products as ordered and in good condition most of the time. Recently a Drone was delivered with a small defect that didn't allow for the clip on one side of the battery to lock into place, I sent a customer service message and they offered to credit my account an amount that allowed me to purchase another battery, I still have the battery with the broken clip and if need be I can tape it into the closed position. As you can see in the photo the battery on the right the clip doesn't return to the locked position. This style and level of customer service is what I have come to expect from Banggood and is why I have been buying products from the so long. I recommend Banggood for your online shopping.

I bought a rc sound module that did not work properly. After writing a mail to Banggood I got a fast respond and they solved the problem by sending a new item.
I have been customer since time ago and will continue as the service is so good as now.

I bought led string light set which came in less than 2 weeks and arrived via courier. I found that one of the string lights and remote were not working. I emailed them and they gladly assisted me and resent me a whole new set in less than 15 days I am very happy with their service. Keep up the awesome service for everyone Banggood!

Very satisfied! I ordered in the middle of December but input incorrect address - received email on the next day. Life chat with operator to correct it and on the next day my order was shipped. International shipping received in 8 calendar days - for my pleasant surprise before Christmas, although the estimated delivery date was 26.Dec. Regretfully my item didn't work. But the service was perfect - very fast reaction and full refund on the next day! Excellent work! Recommend!

Most of my Banggood products arrived quickly and in perfect condition. In the only product that an unforeseen event occurred, they were very attentive and resolved fairly and quickly.
It has been proven that I can trust, so I am very grateful and intend to place new orders.

Couldn't be more happy with this site! Honestly I've gotten everything I've ordered not late and is on time. Also any little problems I had I couldn't fix they where spectacular about helping me out. Amazing store/market must shop!

I have more than 50 orders on bangggod and not a single significant problem ever come up. Yes, there were problem with stock, or missing items but every single one of them was sorted out by the post-purchase team.
I can say i'm fully satisfied. You can find everything you want with affordable prices and good shipping methods

During the last year I made many purchases in Banggood.
There are some advantages over other sites:
1. They have quite fast shipping - less than 20 days in most cases.
2. There is only one "father and mother" you have to deal with - not many sellers as in AE.
3. There are many available coupons, which makes the purchase even more attractive.
3. The customer service is great - they refunded me more than 50$ (full refund) on an order with a defect. No need to send them the product - just sent them a quick video and that's it.

I bought it for the first time at Banggood and my product came defective, I sent an email containing videos and images of the problem, and they answered me quickly, solving my problem in 2 days. I am very satisfied with the service. I will definitely buy from them again.

My kids enjoy aircrafts. Banggood has many great options. Considering the pandemic & overwhelming of orders we did have a delay for arrival, yet item did arrived. Unfortunately, the aircraft had some technical problems & Banggood's Customers Service easily came to a resolution & provided fast response for service. Thank you! SG

"banggood is best chinese website, shipping very fast, warranty, all good!
I have ordered tablet, arrived with screen broken and banggood proposed me refund or resend me the product.
I am very satisfied!
Elisa"

I had almost 30 orders from Banggood until now and so far I had no negative experience. I had 3 claims, one was damaged goods during transport and two were product not working as expected or not working at all. All 3 claims have been resolved and i received a full refund, so I am very satisfied with the service. The only negative comment would be that sometimes customer service is slow to respond, so it can take a bit longer (1-2 weeks) to resolve a claim, but the rest of their service is very good.

I have received a tablet with 2 problems on the screen. Some pixels do not work as they should and one pixel does not work at all (always white). Since, I do not want a new tablet, because I can't wait for it considering that it's a present for Christmas, then I have requested a partial refund.
They have told to me to take pictures of the issues and the labels of the tablet and one video. Once done they did the procedure and after 1/2 days, I have received the money. All perfect as it should be. I will continue to buy from banggood.

When after three months I had not received the shipment of the phone I was worried.
However, contacting them almost immediately, they sent me a new one.
Unfortunately for me, however, the device was damaged.
But again with courtesy and responsibility gave me a refund of all my money.
What else to say... 5 stars is not enough

Great customer service, I had the bad luck of receiving a non functional product, but after contacting the customer service, they sent me a replacement which was ok. I feel happy and safe buying from Banggood.

Meanwhile i have a lot of orders at banggood. Mostly i don't have to wait longer than two weeks to get the items to germany. If you have an issue with an item the service will always try to find a satisfying solution.
I can recommend banggood especially for torches and mobile phones (i only bought this items).

Have used them for the last 6 months. Yes there is a lot of cr@p being sold and there is a lot of great stuff too which outweighs the junk. Ive had a couple of issues of items very badly packaged from sellers. Banggood have been great resolving these issues. They seem to be a platform for others to sell via! So when the seller is at fault, banggood step in and solve any issues and they do it promptly! Very pleased after a dubious step into the world of Banggood! Its safe!

I would like to think that I have ordered many things from Banggood over the last few years. I have always received what I thought I was ordering, for the most part, and when something happens like a product becomes out-of-stock or something, the company is quick in resolving the issue, generally to my satisfaction, fair, at least. In a recent order, one of the products was damaged upon receipt. I advised Banggood and they quickly resolved the issue. So my review is to say that I think that what I receive is good value and if there is a problem then I am confident that the company will quickly resolve the issue.

After i received my order ( a small drone), i found out its joystick was not working at all. I sent pictures and video to banggood support and without hesitation, they immediately proceed to resend my order with PDM. This is called after sales service! Well done guys.