Bank of America

Very horrible to work now with BOFA!
Try to get new credit cards and no help
They need help to customer please

BOA has issued loans under PPP CARES act and then only offered partial forgiveness. Loans under the SBA were granted when they matched your payroll and filed taxes. BOA has failed to issue full forgiveness to thousands of their own customers, & is timing out the option to have them be forgiven. They are offering about 60% forgiveness according to the SBA. The SBA offered a direct forgiveness portal, which BOA will not opt into so their own customers can get the loans forgiven in full. This is not legal, and they are targeting the loan recepients trying to force them to repay the loans taken out in good faith. Forbes did an article on this and despite SBA saying billions of dollars are left to be forgiven, BOA is billing themselves for hours and stalling loan forgiveness. Many loans come due in October 2021, and the loans need to be approved for forgiveness before then. Megan Scholz VP in NC, has removed my loan from forgiveness for being mad at my right to seek full forgiveness. This is not legal. They have traumatized 50 states of people that are holding on to their businesses by a thread. BOA cannot do this and despite hours of efforts, their greed and overbilling, plus 1% interest they are trying to earn on unforgiven balances is taking priority over the right of the borrowers. 99% of loan borrowers used the loans to stay afloat. They are targeting these people to scam them out of being able to survive and owing back money that was told to be forgiven. My loan was on its way to forgiveness, and Megan Scholz withdrew the application (not legal) and then wrote me that my forgiveness amount was "0". This has to be stopped and fixed, there are thousands of business owners suffering the same fate. Forbes article here I ache for myself and other innocent businesses, trying to provide retail services to the public, and being targeted during a crisis, by the bank. https://www.forbes.com/sites/kotlikoff/2020/07/13/another-horrific-bank-of-america-horror-story-that-hundreds-if-not-thousands-are-apparently-experiencing/?sh=57fbe5704ee2

I've been receiving state disability for about a year now I've had two major back surgeries. I've worked over 20 years, so yes I have money there. My account through EDD Bank of America state disability was frozen Friday morning I called in to EDD Bank of America they gave me a number and told me to speak to the sponsor the sponsor is state disability, instead of calling I went down to the building to inform them that I have been locked out of my account and that I have money there. They said they saw no error on their end. I was also told that when I call EDD state disability, it was information that needed to be provided to see if I was eligible /eligibility. AnyWho when I went to the sponsor state disability, they saw no issue. I also inform state disability that my account has been frozen and more money was released into my account Friday no money Saturday Sunday no money Monday I went back to state disability and sat outside in the rain for five hours Before I was seen today's Tuesday and still no money. I was told by state disability/sponsor. They are going to mail my checks to me, but what I am concerned about is why is my bank account with Bank of America frozen. When I call EDD Bank of America to ask them to explain what the issue is no one knows. The system only tells them one thing. The bad thing about this whole thing is the bank account is frozen with my money there and I cannot pay my bills and no one can explain to me what happened. Due to this issue, I have overdraft fees I have late fees and no one can explain to me what happened no one has called me. No one is communicating with me if anyone can see this message do I need an attorney to help me with this problem or can someone please call me because I am so lost with this issue. Bank of America has failed me and I feel the soul state disability has done me wrong and I've worked 20+ years in my field and no one is saying anything to me other than I have to wait till the issue was resolved.

Very displeased as they have held my USPS money order deposit for over a week, sad when they are the same as cash

My wife and I are just like any other blue collar workers out there. We work hard for a little bit of money. When we get something like a tax return at the beginning of the year we value it greatly because every time of it counts in our family. My wife has been with Bank of America for something like 7 years. She never showed me any proof but she always said that she trusted back of America, that is until the day before yesterday which was February 7th 2022. My wife amidst all this covid bologna, got her Connecticut state return within 5 days of doing her taxes on TurboTax. The DRS mailed her her Connecticut tax return as a paper check in the mail. My wife went on to the Bank of America app took a picture front and back of her check, and cashed her check over her phone. The app accepted her check and told her it would be deposited into her account within two business days. Two business days later we saw that the check had been deposited to her account, but the next transaction on her statement said that her check wasn't valid and the money was withdrawn from her account. My wife panicked because she thought somebody was stealing her money out of her account, and with all the scams going on nowadays, rightfully so. Come to find out two days later when we went to Bank of America, the app had accepted her check deposited the money into her account and then two days later rejected the check and pulled the money back out of her account. There was nothing that Bank of America could do for her because they are all incompetent and the customer service sucks at Bank of America. Now they are telling her that she has to get in touch with the irs, which is the most impossible thing to do next to getting in touch with somebody at the DMV, and have them reissue her a state return check of the same amount, as if that would be possible. Because of their mistake, my wife has to wait most likely 2 months before she can get her State return. Thank you so much Bank of America for all of your garbage customer service. We will not be banking with you anymore.

My banking card is expiring this month. Still haven't received my new card, it already 07/22/11. Chatted with a costumer service rep in their website. Told me it has been mailed on 07/09/11 and itll take 5-7 business days for the card to arrive. They have no clue what happened to my card.

WHO SENDS A BANKING CARD THROUGH MAIL, NO TRACKING NUMBER, NO PROOF OF DELIVERY, NO SECURITY!

So B of A cancelled/block my supposedly new card, and ordered another new card that has a different account number to my expiring card. Rep told me another 5-7 business days to arrive, during these days no banking card to use.

Fine! But I realized, why can't they send it through Fedex or UPS 2nd day with tracking number, it'll not hurt their business. So chatted again with B of A rep. She told me that I could have asked for the rush service when I ordered the card. What the f...! THEY NEVER OFFERED TO ME THE RUSH SERVICE OPTION, HOW WOULD I KNOW THAT IT EXISTS!

I'll see if I will be able to receive my new card on time, 2nd day Fedex. If not I will close all my accounts on Bank of America! I'll let you all know!

LET'S SUPPORT SMALL BANKS, TO KEEP THESE GIANT BLOODSUCKING BANKS FROM GETTING OUR MONEY. POOR SERVICE, NO CONCERN FOR COSTUMERS SAFETY!

My wallet was stolen, I reported it as soon as I noticed and was given credit. It was denied (as always from what I've discovered reading reviews) so I appealed. Was told that you'd be getting in contact and the reveal of credit wouldn't go through until the appeal was decided. That was the 24th.

I got laid off due to a NATIONAL DISASTER. You know the one that your vending over backwards to look like your helping out the little guy deferring mortgages and all that jazz? Yeah that one. I have 5 sons. Find out today that with no warning (and definitely NO contact with me!) The appeal had been denied and you KNOWINGLY threw my account into the red by reversing it, you KNEW there wasn't anything in there AMD you did it anyway!

Ok, I screwed up, I completely forgot I had my pin written down (reason for denial) I'll take it as a hard lesson learned, I even said that. But to tell me that there's nothing you can do is BEYOND the pale! Your talking the last check im getting and have absolutely no shame in it. You literally took food from my kids mouths in lieu of doing ANY investigative work. Your company acted like you were doing me a huge favor by reversing some overdraft fees, fees that wouldn't have occurred IF DUE DILIGENCE had been done.

I immediately call to either be transferred or on hold for almost 2 hours before being told that your taking my last check. That's it, you can't do anything.

But I can. I am going to make sure this treatment of one of the people your supposedly in such support of is everywhere, Google, Facebook, Yahoo, Instagram heck, I'll even figure out Twitter, as a warning to others of exactly what kind of disgusting business practices you condone. My family is already closing all accounts with you and im going to make sure that while you may have a newly single mother's little paycheck it's going to cost you in lost interest in years to come. Now I got to ho figure out how to feed 5 boys on 100 bucks. Thanks for that, cause this mess wasn't hard enough.

Join me, EDD cardholders, in a "Class Action Law Suite,"for Discrimination against BOA. *******@gmail.com

I was forced to go to Bank of America because I was handed a check drawn on the bank. Bank of America refused to honor their own check. Bank of America is holding my funds hostage because they don't have any money in their branches. I waited 35 minutes outside in the rain to even get in to the branch, and was treated worse than sewage. How is this Bank allowed to continue in business? I terminated my relationship with Bank of America in 2004 when I couldn't get the Bank to stop its dishonest employees from stealing my money. As an attorney, insurance companies on settlements typically put my name on drafts, so I have to go to the bank and make sure the check is paid to the client. I went to the same bank branch where the client has an account, presented the draft with the client's endorsement, showed the client's consent, and showed my identification to have the check deposited. After wasting my time, and refusing to make a copy of the draft because the branch didn't have any paper in its copy machine and no paper anywhere in the branch, and after being repeatedly disrespected and insulted, I was told to go get my signature guaranteed from my own bank. I said, "you know, that is not necessary", but I got an earful of funk. So, I drove around, spent another hour and had my own bank tell me that they haven't guaranteed a signature in 11 years, and that the Bank of America refusing to deposit the check was lying to me. My own bank told me to go to the Bank of America next door, which I did, and they did what the actual branch with my client's accounts refused to do. Neither the branch manager or the assistant branch manager was even in the first branch of Bank of America. My bank told me that there are a lot of very racist Bank of America employees who hate Whites. This from nonWhites at my bank! Oooh, la, la.

I was working with Asterio on my first home purchase, I am reaching out to you because besides being very upset I am also very stressed out, this process is not going as smooth as when it started and although I understand buying a home can be a long process and it being my first time, there is a lot I am not familiar with but I do understand how important communication is and right now communication is what is lacking in your home loan department. I have a family I have to take care of, I also have a move out date on my apartment agreement, not to mentioned I might lose my 5k deposit I put down on my future house and possibly even lose the house, and on top of that I had locked in a rate that has now changed, I don't understand what is going on, so as you can see these are the reasons why I am so upset, frustrated, worried, stressed,. The underwriter assigned to my loan is taking too long to communicate what is needed and therefor my agent has requested an extension for the third time and I am terrified that it will not be approved, and I will lose my deposit and house.
My family and I have anxiously been waiting for this day, today I am scheduled to close and receive the keys to our new home. Unfortunately this is not the first time that I was scheduled for closing! My family and I are packed, ready to move out. My apartment leasing office had granted 3 more days to stay until May 10th. And just now bank of America is telling me I will not close until maybe tomorrow! I understand that Star Radoc is now out of the office for medical reasons and he will no longer be able to assist with the remainder of the closing process. Which no one had mentioned this to me! Karen Hopkins, Todd Malone, John Howarth, Garren Campbell they had said they will help me to have a smooth transition for closing, they just have been giving me the round and round! As you can imagine this day is very crucial and important. Hope you can understand how important and meaningful this situation is to us. Unfortunately I have not had the best experience with the home buying process with Bank of America. I will never recommend any one to bank of America.

I have had it with Bank of America! I couldn't even sign into my online banking! I typed in my password (which I KNOW is my password) and it said Invalid. Then I tried every OTHER possible password it could be (yeah, all of 3) and it wasn't those. Then I went to reset it even though I know there's already a problem if it doesn't recognize my password... and it doesn't recognize my bank card number OR my pin! Just out of the blue - all of a sudden. I checked my statements from the past 2 months (since the last time I was successfully able to log on to BOA) and everything checks out. So it's not like someone hacked my account (and if they did, they wouldn't CHANGE my info lol who does that. They would just take money) so it's just some kind of fu*k up on their part. So I called the customer service number, they have an automated system that NEVER ENDS, so when i FINALLY get to the option of Online Banking, Change Passcode... it tells me no one is available until tomorrow at 9am! IDIOTS! THEY SHOULD HAVE 24 HOUR CUSTOMER SERVICE! WHAT IF SOMEONE IS HACKING INTO MY ACCOUNT AND I CAN'T EVEN DO ANYTHING ABOUT IT UNTIL TEN HOURS FROM NOW? If someone effed with my account and I had no way to contact BOA about it, THEY'RE GONNA PAY!

Customer agent line makes you to wait on hold for 30min, Wondering how BOA is sustaining with bad service.

Overall, Bank of America has poor customer service and makes lots of errors.

I could do something and so I went to the bank and Tiffany from this Bank of America in Murphy did help
Thank you, Tiffany.

Worst bank with LATE FEE PERIOD. AND IT DOESN'T TELL YOU ABOUT LATE FEE. Worst bank with LATE FEE PERIOD. AND IT DOESN'T TELL YOU ABOUT LATE FEE

If they could they would charge you to have the right to breath! They are thieves!

Terrible customer service and draconian account rules. Take your banking business ANYWHERE ELSE but to these thieves.

Great online banking, but they totally nickle and dime you to death.

Surprisingly good online offerings. Basically everything works.

En la sucursal de la Hanley, Tampa, trabajan excelentes especialistas. Durante más de 6 años he sido cliente aquí y son muy amables, con gran conocimiento sobre todos los temas afines a esta actividad.
Felicidades al personal de esa entidad.
Sydney siempre está para ayudarte. Gracias.

Señores Banco Of American, en fecha 23 de noviembre el banco decide cerrar mi cuenta aperturado en el año 2010, sin explicación alguna. Hoy 11 de febrero aún no he recibido el cheque correspondiente al dinero que tenía en dicha cuenta. He llamado infinidades de veces y la respuesta es que debo esperar los 120 dias. Me siento estafada, no hay respuesta. Quien responde por el dinero?, adicional a ello la falta de seriedad y la falta de respeto. Ana Dávila

Si deseas hablar con Bank of America necesitas 1 hora para que te atiendan.Si no tienes cita en la sucursal aunque no tengan trabajo no te atienden, el fenómeno COVID 19 se ha convertido en un mecanismo para no trabajar y sin darse de cuenta la calidad en el servicio que Bank of America tuvo, hoy esta en el piso. Que pena!