• BannerBuzz Australia

BannerBuzz Australia

Ratings On Other Platforms

Trustpilot
3.4 / 5
ResellerRatings
1 / 5
Better Business Bureau
1 / 5

Overview

BannerBuzz Australia has a rating of 4.6 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention customer service, good quality, and fast delivery. BannerBuzz Australia ranks 14th among Printing sites.

  • Service
    64
  • Quality
    181

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 93.8%
Positive
45
Neutral
2
Negative
1

Instant Feedback

2,105 reviews

11
See all photos
How would you rate BannerBuzz Australia?
Top Positive Review

“Outdoor Sign”

Danielle U.
10/6/24

The signage was great, better priced and exactly what the local sign company was going to deliver for x4 $$. You don't get 5 stars because the very nice sign mount studs supplied don't actually fit the sign. We re-drilled the right diameter holes to make them fit. It now looks like a professional finish.

Top Critical Review

“1 star is too many”

ead s.
5/23/23

This company is not ethical or honest. They will sell you something with a fault and then when it comes time to fix it, offer a discount on a repeat purchase. They dont honour their customer satisfaction guarantees at all

Reviews (195)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (32)
Thumbnail of user danielleu246
1 review
0 helpful votes
  • Send Message
October 6th, 2024
Verified purchase
• Updated review

The signage was great, better priced and exactly what the local sign company was going to deliver for x4 $$.
You don't get 5 stars because the very nice sign mount studs supplied don't actually fit the sign. We re-drilled the right diameter holes to make them fit. It now looks like a professional finish.

I don't think we got a reply.

Reason I chose this business:

We could navigate options much better than talking to the local shop about all the different options.

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Danielle! Thank you for taking the time to share your feedback. We're thrilled to hear that you found our pricing competitive and that the quality met your expectations. We apologize for the inconvenience you experienced with the sign mount studs not fitting correctly. We appreciate your resourcefulness in making the adjustments to achieve a professional finish, and we will certainly take your feedback into account for future improvements. If there's anything else we can assist you with or if you have further suggestions, please don't hesitate to reach out. We truly value your support and look forward to serving you again!

Good start, need to make sure the description in the...
September 14th, 2024
Verified site experience
• Previous review

Good start, need to make sure the description in the Sign mounts mentions a "pair" or 2 x Studs

Reason I chose this business:

Simple to navigate website

Thumbnail of user charmainep52
1 review
0 helpful votes
  • Send Message
October 7th, 2024
Verified purchase
• Updated review

Great website, great items, great price. You lost one star because i tried to login several times and it wouldn't respond. Eventually i could log in when adding something to the cart. Also on the banner, there's a shiny square patch where the metal rings are. Otherwise happy.

Reason I chose this business:

Items that suited my purposes, within australia, at a reasonable price, that will arrive in time for my event.

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Charmaine! Thank you so much for taking the time to share your experience! We're thrilled to hear that you found our website, products, and pricing to your satisfaction. We apologize for the trouble you faced. If you have any concerns with the product, please feel free to reach out our customer support, and we'll be happy to assist. We're here to help you and ensure your experience with us remains positive!

Great website, great items, great price
September 18th, 2024
Verified site experience
• Previous review

Great website, great items, great price. You only lost one star because i tried to login several times and it wouldn't respond. Eventually i could log in when adding something to the cart.

Reason I chose this business:

Items that suited my purposes, within australia, at a reasonable price, that will arrive in time for my event.

Thumbnail of user zachy152
1 review
0 helpful votes
  • Send Message
October 4th, 2024
Verified purchase

The time taken from order to delivery was surprisingly short. Product was exactly as I had designed and of a fantastic quality. Very happy to recommend.

Reason I chose this business:

Found on-line

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Zach! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user christinam2089
1 review
0 helpful votes
  • Send Message
August 24th, 2024
Verified purchase

Very user friendly platform. I loved the idea I could customise the dimensions of my prints. The printing options are great. The quality of the print was top notch.

Reason I chose this business:

Very competitive pricing

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Christina! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user sheilad614
1 review
0 helpful votes
  • Send Message
October 23rd, 2024
Verified purchase
• Updated review

Excellent service arrived when they promised and were just what they showed on the preview. Delighted with the Lanyards.

Reason I chose this business:

Looked online and liked what I saw

Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Sheila! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Very hard to order
October 4th, 2024
Verified site experience
• Previous review
Thumbnail of user christopherk1656
1 review
0 helpful votes
  • Send Message
September 14th, 2024
Verified purchase

All good!great purchase. Second time around and I'm very happy with the the service and product.

Reason I chose this business:

I have used them before.

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Christopher! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user jamesw7122
1 review
0 helpful votes
  • Send Message
September 7th, 2024
Verified purchase

Easy and simple to buy from the website. Exceeded my expectations! Thank you!

Reason I chose this business:

Google search and best prices and quickest delivery

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey James, We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user normanc233
1 review
0 helpful votes
  • Send Message
August 6th, 2024
Verified purchase
• Updated review

Product good, don't like site navigtion
Product good, don't like site navigtion
Product good, don't like site navigtion

Senta email, got quick respone

Reason I chose this business:

Ordered before

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hi Norman! Thank you for your feedback! We sincerely apologise for any inconvenience you experienced. If you have any specific suggestions or challenges you faced, please share it with us so we can improve further. While we do, don't miss out on our latest offers available on our website. We appreciate your support.

Website hard to navigate
July 19th, 2024
Verified site experience
• Previous review
Reason I chose this business:

Ordered before

Yeh good, returning customer
November 24th, 2022
Verified site experience
• Previous review

Yeh good, returning customer. But it's complicated when you don't know what you're doing...

Reason I chose this business:

Returning customer

Thumbnail of user gweng206
1 review
0 helpful votes
  • Send Message
October 16th, 2024
Verified purchase

Quick, easy and cheap. A quality banner with wonderful support

Reason I chose this business:

Quick, easy and cheap

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Gwen! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user donaldg1145
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Customer service was exemplary and the final product superb

Reason I chose this business:

Quantity and selection of materials

Service
Quality
Thumbnail of user maggier198
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase
• Updated review

Easy to use. It turned out just as I expected and I will use again

Reason I chose this business:

Repeat purchase

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Maggie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Great Bookmarks
May 25th, 2024
Verified purchase
• Previous review

Easy to use and happy with product. Great bookmarks and just what I wanted.

Reason I chose this business:

Previous user

Service
Quality
Thumbnail of user judyr1057
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Very easy to use and great prices and do what they say, i recommend them.

Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Judy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user brendans198
1 review
0 helpful votes
  • Send Message
August 4th, 2024
Verified purchase

Easy to get what I needed and always great products and service

Reason I chose this business:

Previously used them before

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Brendan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user stefh19
1 review
0 helpful votes
  • Send Message
August 2nd, 2024
Verified purchase

Not easy to figure out how to do different delivery address.

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Dear Stef, we apologize for any inconvenience caused. Our website allows you to enter a different delivery address; however, the option to ship the order to the billing address is selected by default. You will need to uncheck this option to enter a different shipping address.

Thumbnail of user ericb3086
1 review
0 helpful votes
  • Send Message
July 4th, 2024
Verified purchase

From placing order, to getting the design & graphics correct, I was extremely impressed with the speed of service and attention to detail.

Reason I chose this business:

Recommended by a colleague

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Eric! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user jamesv1750
1 review
0 helpful votes
  • Send Message
July 13th, 2024
Verified purchase

Great Price, Great experience:-)
Less than half the price of their competitors and the product is quite reasonable:-)

Reason I chose this business:

Price and convenience

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey James! We're pleased to know that you found our website user-friendly and happy with the pricing. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user jamese2392
1 review
0 helpful votes
  • Send Message
June 1st, 2024
Verified purchase

Business cards print quality are much lesser quality (visually) the colour seems grainy for one side. My sandwich board was perfect though, the print quality is amazing for that product.

Reason I chose this business:

Good prices and good print quality

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hello, James. We appreciate your valuable feedback. Our team has worked diligently to ensure the website is user-friendly. We welcome feedback and are committed to continually enhancing our processes and the website. Should you require further assistance or wish to provide additional feedback, please feel free to reach out to our customer support team.

Thumbnail of user telef
2 reviews
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Awesome selections of products and quick reply when needed help.

Reason I chose this business:

Have my design and quick to reply

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Thank you, Tele, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service and the product options we offer. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Thumbnail of user dianeh2304
1 review
0 helpful votes
  • Send Message
June 24th, 2024
Verified purchase

Quick and easy to use the design tools. Our signs were delivered in a very quick timeframe.

Reason I chose this business:

Looked an easy site to customise our sign

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Diane! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user judel66
1 review
0 helpful votes
  • Send Message
May 29th, 2024
Verified purchase
• Updated review

I needed design assistance and found it a little difficult through the process.

Worked out ok in the end.

Reason I chose this business:

Past customer and hopeful we can get a good quality product

Service
Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Jude! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top-most priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

I need design assistance and have paid for the service
May 10th, 2024
Verified site experience
• Previous review

I need design assistance and have paid for the service. Not sure how that will work?

Reason I chose this business:

Past customer and hopeful we can get a good quality product

Thumbnail of user dannyk289
1 review
0 helpful votes
  • Send Message
April 21st, 2024
Verified purchase

This is our third lot of feather flags. They are exposed to weather constantly and have been surprisingly good quality and haven't faded too quickly. We will keep returning.

Reason I chose this business:

Previous customer

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Danny! We are obliged to receive 5-star rating from you. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user nancyn1759
1 review
0 helpful votes
  • Send Message
May 18th, 2024
Verified purchase

Very easy to understand website layout and quick payment/order

Reason I chose this business:

Used it previously

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Thank you for your kind words about our website, Nancy! We're glad you found it user-friendly. Please use the coupon code EVENT25 for a 25% discount on your upcoming purchase. Please visit our website: https://bit.ly/4b88HAy

Thumbnail of user carls1287
1 review
0 helpful votes
  • Send Message
May 10th, 2024
Verified purchase

Great addition of the tool to help place the stickers on.

Reason I chose this business:

Easiest site to design on

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Carl! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

Thumbnail of user jeano425
1 review
0 helpful votes
  • Send Message
May 7th, 2024
Verified purchase

Would have liked to be able to use a smaller sized plate

Reason I chose this business:

Friend advised of the site

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Jean! Thank you for your feeback. We will certainly consider your suggestion for future product development. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

Thumbnail of user kylee408
1 review
0 helpful votes
  • Send Message
October 17th, 2024
Verified purchase

Was originally going to order a teardrop banner but the pinpoint banner was a far better option to better showcase our logo and brand. Easy ordering, great range, quick turnaround, and finished product was perfect!

Reason I chose this business:

Purchased previously from Bannerbuzz

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hey Kyle! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

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Thumbnail of user nishants25
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Typically responds within 12 hours

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