• BannerBuzz Australia

BannerBuzz Australia

Ratings On Other Platforms

Trustpilot
3.4 / 5
ResellerRatings
1 / 5
Better Business Bureau
1 / 5

Overview

BannerBuzz Australia has a rating of 4.6 stars from 195 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Australia most frequently mention customer service, good quality, and fast delivery. BannerBuzz Australia ranks 14th among Printing sites.

  • Service
    64
  • Quality
    181

Proactively asks for customer feedback

This company responds to reviews on average within 12 hours

Positive reviews (last 12 months): 93.8%
Positive
45
Neutral
2
Negative
1

Instant Feedback

2,107 reviews

11
See all photos
How would you rate BannerBuzz Australia?
Top Positive Review

“Outdoor Sign”

Danielle U.
10/6/24

The signage was great, better priced and exactly what the local sign company was going to deliver for x4 $$. You don't get 5 stars because the very nice sign mount studs supplied don't actually fit the sign. We re-drilled the right diameter holes to make them fit. It now looks like a professional finish.

Top Critical Review

“1 star is too many”

ead s.
5/23/23

This company is not ethical or honest. They will sell you something with a fault and then when it comes time to fix it, offer a discount on a repeat purchase. They dont honour their customer satisfaction guarantees at all

Reviews (195)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (32)
Thumbnail of user vaniv6
1 review
0 helpful votes
  • Send Message
August 4th, 2021
Verified purchase
• Updated review

Fast turn around, order received as per the order.

Very good,
Thank you

Reason I chose this business:

Good experience, very fast and helpful.
Thank you.

Reason I chose this product:

We are looking to better advertise our ckub, and the use of your website made easy to invisage the final product.

Quality
Very good, thank you
July 17th, 2021
Verified site experience
• Previous review

Very good,
Thank you

Reason I chose this business:

Good experience, very fast and helpful.
Thank you.

Thumbnail of user nickp975
1 review
0 helpful votes
  • Send Message
October 12th, 2023
Verified purchase

Thanks for the help, impressive service. That's all folks

Reason I chose this business:

Cool service

Quality
Thumbnail of user debbiew857
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Good l think but l had to wait awhile before getting it

Quality
Thumbnail of user lisar1929
1 review
0 helpful votes
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September 20th, 2021
Verified purchase

Very helpful on-line chat and great intro deal! Excellent packaging and delivery.

Reason I chose this business:

Australian company

Quality
Thumbnail of user colinm331
1 review
0 helpful votes
  • Send Message
September 16th, 2021
Verified purchase
• Updated review

Quick and easy hope all turns out well with design and fit

Reason I chose this business:

It came up on online viewing

Quality
Quick and easy hope all turns out well with design...
August 29th, 2021
Verified site experience
• Previous review

Quick and easy hope all turns out well with design and fit

Reason I chose this business:

It came up on online viewing

Thumbnail of user robynr197
1 review
0 helpful votes
  • Send Message
March 27th, 2023
Verified purchase

NOTHING TO ADD, THANK YOU.My experience was as I expected. I received my order in good condition, and I have nothing more to say.

Reason I chose this business:

IT HAD WHAT i WANTED.

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Hi Robyn, thank you for rating BannerBuzz. Though we have worked hard to make the order process simple and easy to follow, we understand that there is room for improvement. If you have any concerns, please feel free to contact our customer support team via call or chat. We will wait for your final review after receiving the product.

Thumbnail of user lorelles2
1 review
0 helpful votes
  • Send Message
March 5th, 2021
Verified purchase
• Updated review

The customer service was Very helpful, my order arrived in good time, very happy with the product.

Very helpful, sorted out my issue very quickly

Reason I chose this business:

Because you did such a great job with the bookmarks last time.

Service
Value
Shipping
Quality
Very helpful
February 14th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Because you did such a great job with the bookmarks last time.

Thumbnail of user tanyan63
1 review
0 helpful votes
  • Send Message
December 28th, 2021
Verified purchase
• Updated review

Always easy and professional to deal with. Fast delivery and good pricing

Reason I chose this business:

Previous experience

Quality
Fabulous service
February 16th, 2021
Verified purchase
• Previous review

The designers worked with me to ensure I got teh best outcome for the products I ordered. Brilliant value for money and fast delivery. I loved the banner, bookmarks and business cards. Will defintely recommend and use this service again.

Fabulous

Reason I chose this business:

It met all my needs

Reason I chose this product:

Book promotion

Service
Value
Shipping
Quality
So easy to design and order
January 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

It met all my needs

Thumbnail of user rosemarya171
1 review
0 helpful votes
  • Send Message
June 5th, 2023
Verified purchase

Easy to use the customise flag option liked the preview options

Reason I chose this business:

Friend referral

Service
Quality
Thumbnail of user vals137
1 review
0 helpful votes
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September 13th, 2023
Verified purchase

Very confusing the first time, somewhat better this time.Cheers Val

Reason I chose this business:

Because they had the sign I wanted, and their prices are reasonable.Thank you Val Sheehan

Thumbnail of user frankg1118
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Simple and easy to prepare artwork and the stickers arrived perfect.

Reason I chose this business:

I had used Bannerbuzz in the past and was very happy with the end result

Quality
Thumbnail of user mohammedd63
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

Quick and easy to navigate site.
Great value and quality product

Reason I chose this business:

Simple to use

Quality
Thumbnail of user leas101
1 review
0 helpful votes
  • Send Message
March 1st, 2022
Verified purchase

Simple and easy to use website. Prompt and helpful chat service

Reason I chose this business:

Customer service and chat

Quality
Thumbnail of user mareec23
1 review
0 helpful votes
  • Send Message
October 9th, 2023
Verified purchase

Too early to say …………………………………….,,,,,.,,,,,,,,,,,,

Quality
Thumbnail of user veenim1
Veeni M. – BannerBuzz Australia Rep

Dear Maree, thank you for acknowledging to us. Kindly rest assured that we always deliver products as per our customers requirement for that we have made sure that our process is simple and easily doable.

If there are any issues in between your order process, you can contact our customer support which is available 24 x 7. Our goal is to consistently exceed customer expectations by providing reliable products and an exemplary level of customer service. We look forward to delighting you again with your next order!

Thumbnail of user sharont1533
1 review
0 helpful votes
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May 10th, 2023
Verified purchase

Helpful staff and easy ordering - product and colours are great

Reason I chose this business:

Great prices and easy to order

Quality
Thumbnail of user kimc1268
1 review
0 helpful votes
  • Send Message
October 2nd, 2021
Verified purchase

Purchased from you before, you seem to do everything right.

Reason I chose this business:

This is my 3rd order, the last 2 were great.

Service
Quality
Thumbnail of user janiceg632
1 review
0 helpful votes
  • Send Message
December 30th, 2022
Verified purchase

Easy design process and great prices. Photo came out great

Reason I chose this business:

Easy to order, hope the quality is as good.

Quality
Thumbnail of user nellya32
1 review
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

Very hard to navigate to add on orders. Too complicated.

Reason I chose this business:

I have credit with you.Banner buzz is one of the few reliable companies in this country. Delivery date is punctual but customer service among some 30% are really bad.

Quality
Thumbnail of user wendyb1373
1 review
0 helpful votes
  • Send Message
August 24th, 2023
Verified purchase

Great services easy to deal with quick responses and delivery

Quality
Thumbnail of user jessiec162
1 review
0 helpful votes
  • Send Message
November 28th, 2021
Verified purchase

Great service. Easy to use. VERY quick responding to emails. Great postage.

Reason I chose this business:

Easy to use website & heard good things about banger buzz

Quality
Thumbnail of user nataliem1198
1 review
0 helpful votes
  • Send Message
January 13th, 2023
Verified purchase

User friendly, good pricing, good quality, very happy.

Reason I chose this business:

I've used Bannerbuzz before

Quality
Thumbnail of user brentonj8
1 review
0 helpful votes
  • Send Message
July 25th, 2023
Verified purchase

Very happy with price, quality and range of items. Easy to use website

Reason I chose this business:

Best prices

Quality
Thumbnail of user adamh1308
1 review
0 helpful votes
  • Send Message
July 24th, 2023
Verified purchase

Awesome service and great communication! Highly recommend

Service
Quality
Thumbnail of user toddx13
1 review
0 helpful votes
  • Send Message
May 30th, 2023
Verified purchase

So far so good!
Good service and product, Thank you!

Service
Quality
Thumbnail of user mavisc24
1 review
0 helpful votes
  • Send Message
July 9th, 2023
Verified purchase

Easy to follow designing. Great choices. Kept informed throughout whole process.

Reason I chose this business:

Great price and ease of ordering

Quality

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From the business

Company Representative

Thumbnail of user nishants25
Banner B.
Typically responds within 12 hours

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