Overview
Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
They do not provide any guarantee of what you are purchasing. They sell you inauthentic leads, then they take no responsibility and refuse to refund.
Great service slate replaced and roof fixed SAME DAY as contacting bark. The roofers SCM were exceptional too, the whole apex was re rendered and looks fantastic.
Hi there Sarah,
Thanks for your review,
It's great to hear that we could connect you with a roofing company who could help.
Kind regards,
The Bark Team
This fella was a very genuine, acommodating person. Let him take your pictures and get to know him :)
Hi there Jeremiah,
Thanks for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
Kept me informed while trying to find dj for party. Unfortunately I found one before they found someone intetested.
Hi there Marion,
Thank you so much for your review,
We're glad that we could connect you with a DJ, even if you chose another one in the end.
If you are looking for a service provider again in future, just login to your Bark.com account and place a fresh request.
Kind regards,
The Bark Team
Great way to find good local professional sevices.
Fast and would recommend to others. I will definitely use again
Hi there Brian,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Give Jacob Norgaisse a call for a quote, this company does excellent cleaning, you won't be disappointed, very professional
Hi there,
Thanks for your review,
It's great to hear that we could help connect you with Jacob.
Kind regards,
The Bark Team
If you are in Australia and about to subscribe to this service and you are unsure, read this first.
I never write reviews but I can't express how extremely annoyed I am with this service at Bark. The customer care is great but the actual Leads are either fake or useless.
If you are in Australia and are a service provider, don't waste your time.
Times are hard as it is, why throw money down a hole on a service that not only wastes your time and effort but also tarnishes your brand as you end up calling innocent people who have no idea why they are being approached?
I am surprised how they have so many short answer "happy reviews". These might also be a tactic to reel unsuspecting service providers such as yourself in.
I tried to look for reviews elsewhere on the internet and discovered the facebook ones are switched off- maybe because they can't "fake" those ones.
Such a red flag.
All I really wanted was a genuine service to put me through this tough season and little did I know I was throwing myself into this little charade. Now I am out $520 and nothing to show for it.
I might be wrong, but I know it takes a lot for me to put myself out like this, hope you tread with caution.
I used all the credit in good fortune. Got 12 "leads" but none of them were even close to useful.
This is $520 I am talking about and In these hard times, who has that much to waste?
Do yourself a favour and save yourself the misery.
Either these guys are not ready or they are jokers.
Your brand that you have worked hard to build and the money you have worked hard to earn, should not be flashed down this drain.
If you decide to go ahead and get success, please come and prove me wrong- happy to take this review down, as I think this is a lot of hot air.
Then If you give a genuine review- you are just brushed off like you mean nothing on this earth.
Is this the best use of your money? Read thier response below...
Hi Prosper,
We have responded to your query multiple times and so will not go into detail here.
We tried to help you with your account and explained how our platform works with regards to our Credit Return Policy, Get Hired Guarantee and Monetary Refunds.
We take all feedback on board, however where someone has issues with the fundamental way in which our lead generation platform works we are unable to offer immediate help. We can only take the feedback and pass this on to our development team.
All information about using our platform and our Terms and Conditions are available on our website under Help.
If we can help with anything else, please email us at team@bark.com.
Kind regards,
The Bark Team
Ok honestly I thought I would give this a go despite reading bad reviews, I have spent £1596. 63 on leads over the last two months I've gotten in £1950 paid for work not a lot of profit
The problem with bark is it SHOULD work but people are horrible when they can hide. Like the people who reach out to my full 100%profile (it's a bark thing) for a quote then don't answer the phone or respond to the email after me spending up to £28.00 on an aerial photography lead, this is soul destroying or the examples of people I phoned ten minutes after the bark has gone live, and the jobs went already yeah someone else is doing it for me sorry I forgot to cancel the bark.
Do you get a refund of your bark credits no, no you don't because the phone was answered and the person who requested the bark has no culpability.
Credits! That's another thing you buy credits with hard cash and you bid for jobs using credits each credit cost £1.20 so you get the bark and have to spend 28 credits to answer it that's actually £33.60 to spend on a job no-one will pay you more than £250 for and even if you can get that much just bid with pounds credits is a crap system trying to disguise what people are actually spending. And its a lot
What is a job worth?, this is another thing wrong with bark they have a suggestion of most people pay £? For this, that is way under what I would charge as a photographer this section sets up a race to the bottom if people read that and set up a request they expect to pay a figure no-one wants to work for, that figure just makes suppliers angry and we then have to defend our craft
Overall its been a fair experiment I'm a good salesman and can talk people into things on the phone if you are weak in this department you will not make money I knew I would break even I even hoped it could work but it can if you add up my time and petrol and another expense BARK.COM hasn't made me a penny so ill leave
If you are going to go ahead be warned its not a great model it could be so much better if you only paid for jobs you won but that would be too much to ask from bark i think
Craig Lonie
Hi Craig,
We're sorry to hear that you have had issues with using our platform.
We did reach out to you to try and help however we did not hear from you.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We are always working to improve our leads - for example we are currently trialling text verification - however we have some great features you can utilise from your account to help you respond to the most convertible leads.
Please email us at team@bark.com and we'll be happy to help.
Kind regards,
The Bark Team
Quick reply, friendly staff, with very helpful advice. Understood my side and my client-side of the dispute.
Hopefully will get the right result.
Hi there Chris,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
The response from Bark was very quick and the two offers I received were positive. Could be recommended. Thank you for the service.
Hi there Isobel,
Thanks for your review
It's great to hear that we could help.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team