website thubmnail of Bark

Bark

Overview

Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.

service
308
value
289
shipping
96
returns
144
quality
257
This company responds to reviews on average within 14 days
+237
How would you rate Bark?
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GB
1 review
0 helpful votes
Follow Steven M.
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Awesome Service
April 8, 2020

Great service and lead me through the process step by step. Paul made making my will easy and his knowledge was very helpful

Date of experience: April 8, 2020
Bark T. Bark Rep
over a year old

Hi there Steven,

Thanks for your review,

We're very glad to hear that we could connect you with a professional who could help.

Kind regards,

The Bark Team

GB
0 reviews
0 helpful votes
Follow Rosana M.
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Perfetct cleaning job
January 16, 2022

My oven extractor and cooker were left spotless.
Very happy with the service.
They came on time.
The appointment was made very quick

Date of experience: January 16, 2022
Bark T. Bark Rep
over a year old

Hi Rosana,

Thanks for your review.

It's great to hear that we could help connect you with this cleaning firm.

Kind regards,

The Bark Team

Ireland
1 review
0 helpful votes
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Bark review
June 12, 2020

Bark was very handy as they did all the finding for me. Thanks for recommending people who made a very difficult job easier.

Products used:

I used the landscaping services to top a double row of trees to the side of our site and a single row to the front.I was extremely pleased with the result and the manner of Patrick and the rest of the lads who worked on our site.

Date of experience: June 12, 2020
Bark T. Bark Rep
over a year old

Hi there Madeleine,

Thanks for your review,

We're glad to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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House cleaners
March 2, 2021

The girls are very polite and it doesn't seem to take them long to get my house up together thanks to you all

Date of experience: March 2, 2021
Bark T. Bark Rep
over a year old

Hi there Susan,

Thanks for your review,

We're glad to hear that we could help connect you with these professionals.

Kind regards,

The Bark Team

Pennsylvania
1 review
0 helpful votes
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Trainer
January 28, 2020

The site was helpful in finding a local dog trainer. Be ready once you submit a request, because the calls will start immediately.

Date of experience: January 28, 2020
Bark T. Bark Rep
over a year old

Hi there,

Thanks for your review,

We're so glad to hear that we could connect you with a local dog trainer so quickly!

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Gwen E.
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I have dealt with Bark on several occasions and they have always found me a suitable company. 1st class in dealing with clients.

Date of experience: June 5, 2023
Bark T. Bark Rep
over a year old

Hi Gwen,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

Australia
1 review
0 helpful votes
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Truly terrible
April 7, 2022

Do not even bother trying to use this site. It's a $450 minimum spend to simply get started and/or even register your services.

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 8, 2022
Bark T. Bark Rep
over a year old

Hi James,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.

Kind regards,

The Bark Team

GB
1 review
1 helpful vote
Follow Volodymyr H.
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This is fraud.
February 25, 2024
Updated review

This is fraud.
The Bark site has many features that resemble fraud.
After using the site for several months, I noticed that the site provides a lot of information that is no longer relevant. After paying for the leads, I often received a response from customers that not only had they already chosen the worker, but the work had already been done. And the site continued to take payment for such leads several days later. About which I wrote to the site management with a request to return the payment for such unreliable leads. As a result, they banned my account with the wording:
"This email is to inform you that your Bark account has been terminated and you are banned from using Bark.com.
We have identified you have operated additional accounts on Bark.com which is strictly against our terms of service, therefore, we have terminated your accounts. "
I carefully read their rules THREE TIMES and did not find a single clause prohibiting the use of additional accounts. That is, they banned me citing a clause that does not exist at all, indicating that they banned me for asking for a refund for providing false information.
But that's not all. They banned my wife's ONLY account that she used separately from me with the same reasoning about additional accounts.
She wrote to them that she only had ONE account and received a reply with a completely DIFFERENT rationale:
"We reserve the right to remove accounts at our discretion to protect our users."
There was no answer to the question of what threat it poses to users.
That is, your account can be banned at any moment for absolutely arbitrary and unknown for you reasons. At the same time, they refused to return the payment that remained unused. That is, they appropriated payment for services NOT PROVIDED, which is already a DIRECT sign of fraud.
If it were possible, I would give this site minus 5 stars

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 25, 2024
Bark T. Bark Rep
10 months ago

Hi Volodymyr,

We’re sorry to hear that you have had a negative experience using the Bark.com platform. We attempted to address your concerns through the Sitejabber Resolution Center but did not receive a response from you.

Regarding your account suspension, we reserve the right to suspend accounts that we believe are not adhering to our policies to protect our users. While we understand this can be frustrating, these measures are in place to maintain the integrity of our platform. We value your business and are committed to resolving this matter.

If you have any further questions or wish to discuss your account suspension, please contact us directly at team@bark.com or respond to the email sent to you regarding this matter.

Best regards,
The Bark Team


It is fraud
February 8, 2024
Previous review

The Bark site has many features that resemble fraud.
After using the site for several months, I noticed that the site provides a lot of information that is no longer relevant. After paying for the leads, I often received a response from customers that not only had they already chosen the worker, but the work had already been done. And the site continued to take payment for such leads several days later. About which I wrote to the site management with a request to return the payment for such unreliable leads. As a result, they banned my account with the wording:
"This email is to inform you that your Bark account has been terminated and you are banned from using Bark.com.
We have identified you have operated additional accounts on Bark.com which is strictly against our terms of service, therefore, we have terminated your accounts. "
I carefully read their rules THREE TIMES and did not find a single clause prohibiting the use of additional accounts. That is, they banned me citing a clause that does not exist at all, indicating that they banned me for asking for a refund for providing false information.
But that's not all. They banned my wife's ONLY account that she used separately from me with the same reasoning about additional accounts.
She wrote to them that she only had ONE account and received a reply with a completely DIFFERENT rationale:
"We reserve the right to remove accounts at our discretion to protect our users."
There was no answer to the question of what threat it poses to users.
That is, your account can be banned at any moment for absolutely arbitrary and unknown for you reasons. At the same time, they refused to return the payment that remained unused. That is, they appropriated payment for services NOT PROVIDED, which is already a DIRECT sign of fraud.
If it were possible, I would give this site minus 5 stars.

Date of experience: February 8, 2024
Colombia
2 reviews
0 helpful votes
Follow Maria R.
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Please do not even try it is not true. You won't get customer through this platform. Thee do not give money back. All of the inquiries are false.

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 18, 2021
Bark T. Bark Rep
over a year old

Hi there Maria,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Not yet used service
March 23, 2020

Unfortunately due to the coronavirus I will not be using this service until such time as we are "back to normal" thank you for your service

Date of experience: March 23, 2020
Bark T. Bark Rep
over a year old

Hi there Jill,

Thank you for your review,

We're sorry to hear your project must be cancelled at this difficult time, however we look forward to helping you find a professional in the near future.

Kind regards,

The Bark Team