Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Staff are polite; useful and able to give advice when needed. Doesn't feel like they try to up sell to you every 5 minutes and the UI is easy to use.
Absolutely fantastic job. Quote and job carried out within 48 hours highly recommend. Polite and tidy work.
Hi Paula,
Thanks for your review.
It's great to hear that we could help connect you with a professional.
Kind regards,
The Bark Team
Not really a good site to earn money. Only bark earn good money. Total waste of time and money. Not buy again.
Hi there,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
An absolutely fantastic garden clearance
Will definitely use again
Tom and Ross really did an amazing job
5 stars
Hi there Paul,
Thank you for your review,
We're very glad to hear that we could help connect you with this company.
Kind regards,
The Bark Team
Great experience with Aram and Michael from Foxwood Electric. I'd use the company again and would recommend!
Hi there Kelly,
Thanks for your review,
Were glad to hear that we could help connect you with Aram and Michael.
Kind regards,
The Bark Team
Once I submitted my request for a quote I received calls from 2 companies almost immediately with offers.
Great service allows for promot action
Hi there Carol,
Thanks for your review,
It's great to hear that we could connect you with multiple professionals who could help.
Kind regards,
The Bark Team
Excellent work done efficiently. Well pleased and well employ again in future. Would highly recommend
Hi there Gareth,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
We very please we found this site as we were looking for a gardener and they found one that suited our needs.
Would highly recommend them.
Hi there Ann,
Thanks for your review,
It's great to hear that we could help connect you with a gardener.
Kind regards,
The Bark Team
Well pleased with immediate response and referral.
Very high spec workmanship and great communication.
Cobsons
Hi there,
Thank you for your review,
We're so glad to hear that we could help find you a great professional.
Kind regards,
The Bark Team
It literally took a few hours before i found a company to help me with my business. And the company that i am using is brilliant
Hi there Shehan,
Thanks for your review!
We're so glad to hear that we could help connect you with a great company so quickly.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Yasmin,
Thanks for your review,
It's great to hear that we could help connect you with a service provider who could help.
Kind regards,
The Bark Team