Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I received a quick response to my original inquiry which was followed up by an equally swift response from a potential contractor.
They con you with fake customers then get you to buy leads which don't lead to any business - complete waste of money
Hi Joe,
We did reach out to you to try and help, however you did not respond to us.
Please email us at team@bark.com and we would be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Used Bark a few times and it has proven to be very useful. Found local cleaners plumbers and gas engineers very quickly
Hi there Chris,
Thanks for your review,
It's great to hear that we have been able to help you find multiple service providers.
If you would also like to leave the professionals you hired review, just login to your Bark.com account and click on their Profile page.
Kind regards,
The Bark Team
Bark is excellent, easy to use and quick responses from tradesmen. Will Definitely use again. All responders to my ad were good.
Hi there Niall,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
One of the contractors contacted me in the same day. He was very helpful and polite. Not arranged anything as of yet.
Hi there Joy,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
I had three professionals reach out to me and chose one. The meeting went well and he exceeded what I was expecting.
Hi there Jackie,
Thanks for your review,
We're glad to hear that we could connect you with a range of professionals who could help.
Kind regards,
The Bark Team
Easy to use, straightforward - got in touch with the right professionals very quickly and the job was completed in under a week.
Hi there Clare,
Thank you so much for your review,
We're glad to hear that you have found our platform quick and easy to use, and that we could connect you with a great Tree Surgeon.
Kind regards,
The Bark Team
Found the right guy at the right price and he was great. I highly recommend using this site to find graphic designers.
Hi there Margaret,
Thanks for your review,
It's great to hear that we could help with your search.
Kind regards,
The Bark Team
Excellent response, very quick.
I received phone calls and messages.
Very polite, even though I didn't proceed due to change in circumstances.
Hi there Kausar,
Thanks for your review,
We're glad to hear that we could connect you with some great professionals.
Kind regards,
The Bark Team
SCAM SCAM SCAM
I was called by Elite property maintance regarding my gutters leaking, they said they would do the job for £100, as I was at work they said they could do it in my absence as it was the front of house i didn't need to be there, they took a picture of the front door as proof of them being at the property however, did no work at all, the gutter is leaking just as before no work was carried out, I transferred £100 via my bank as i thought they had completed the job only to find out they had scammed me, I called them they said they would bet me my £100 they had stolen that they would not be removed from the Bark platform they continue to be on the Bark platform and are scamming people, Bark have done nothing about it, and say they do not need to remove them off there platform
SCAM SACM SCAM
Hi Steve,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi Michael,
Thank you for your review,
We’re very glad to hear that we could help connect you with a professional.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team