Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I have been using profit by search now for 3 months and I have a huge increase in my business website.
No one responds to the leads - don't waste your money. If they do they want the work for nothing. Pointless website
Hi Andrew,
We're sorry to hear that you have not had success with us and thank you for your feedback.
All of our leads are screened, however as we are an open public platform we urge professionals to respond to leads with the most information, and ideally within the first hour of them being released. Professionals that adhere to this practice are the most likely to convert with us, as these leads are the most likely to turn into work. If you would like some help with making the most of the platfrom please email us at team@bark.com.
Kind regards,
The Bark Team
Rob was easy to do business with and price was reasonable. Quick and clean workers, who cleared away everything taken down.
Hi there Linda,
Thanks for your review,
It's great to hear that we could connect you with Rob.
Kind regards,
The Bark Team
We are so looking forward to meeting Tanya and our furry children to meet Tanya. Your company has been a lifesaver
Hi Pamela,
Thanks for your review.
It's great to hear that we could help connect you with a professional through the platform.
Kind regards,
The Bark Team
Within 2 hours of enquiry I received 4 calls and by next morning had 4 prices.
Decision made and job booked.
Hi there Ron,
Thanks for your review,
We're so glad to hear that we could connect you with professionals so quickly.
Kind regards,
The Bark Team
Two suitable contractors were quick to get in touch, visit and quote. Both very professional, polite and competent in their approach.
Hi there Jane,
Thanks for your review,
We're glad to hear that we could help connect you with these contractors.
Kind regards,
The Bark Team
Found great company to replace my fence, great site to find just what you need. Will use again for further work
Hi there Martin,
Thanks for your review,
It's great to hear that we could connect you with a fencing company so quickly!
Kind regards,
The Bark Team
I ended up changing my mind about the loft insulation, so didn't use anyone, so can't really do the rate test.
Hi there Dave,
Thank you for your review,
We're glad to hear that we could connect you with professionals, and should you wish to hire anyone in future, just login to your Bark.com account to see their contact details.
Kind regards,
The Bark Team
I have been on Bark.com for a while now, and find that u can not possibly make money on this site as we pay for nothing really. Some people I have discovered on this site r not real.
I found this out from some numbers I called for the job, and found these people who answered did not know what I was talking about, in fact, some of them did not even know bark.com.
Some notifications I got, that had just come in. The so called customer answered only to state that they had a DJ already. Now with my understanding on this, how is it that as soon a new notification comes in, the job has gone. I have never seen speed as fast as that in my life.
That to me is differently a scam. I was called by bark.com to try and convince me to pay more money to something I never made money out of lol. A total joke i tell u.
I told the lady that I might as well go to a casino to gamble, as i might get lucky there more then at bark. She said if I pay the money, she would make sure i get the credits back that i never got a job for.
So, Like a fool, I believed her, only to discover that there r people already complaining about the same thing I am talking about here on the net, and I had sent a number of emails asking for my credits back which was promised to me, and would u believe it?
Now when I call them to find out what is happening? I find that no body answers the phone on both numbers. So when I researched more? I found loads of people that r not happy with bark.com at all. All I know is if they carry on scamming people here? They will make such a bad name for themselves, they will have to shut down or something as there r allot of angry people out there.
Hi Ken,
We're sorry to hear that you have had issues with some leads. We did reach out to you to try and resolve your issue but you did not respond.
We can assure you that all our leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. Please email us at team@bark.com.
We also have a Credit Back Guarantee/Get Hired Guarantee which you may be eligible for so please do get in contact with us.
Our company has now moved to being 24/7 which should mean you should be able to get through to our now larger Customer Success Team - please go to www.bark.com for the phone number for your country.
Kind regards,
The Bark Team
Was looking for a private chef and Bark looked at my preferences and requirements. Got a match fairly quickly snd sealed the deal.
Hi Howard,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Mutala,
Thank you for your review.
It's great to hear that we could help your business grow.
Kind regards,
The Bark Team