Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
I am a photographer and spent money and I did not even get responses from my quotes even the phone numbers are fake... Do not fall for this scam...
Jon done a very good job and he was very friendly and also responsible pricing, I will recommend him to all friends and family thanks.
I had several replies in just minutes of submitting my request. And now I am getting all my business bookkeeping done and no more worries.
Hi there Shannon,
Thank you for your review,
We're so glad to hear that we could connect you with the right accountant for the job.
Kind regards,
The Bark Team
Exceptionally nice, when there was a little problem he came back and fixed it. Would recommend you and use you again if needed thank you
Hi there Margaret,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Always kept me up to date with what I needed to do.
The time response was awesome, so I manage to get my booking sorted.
Hi there Eric,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Telephoned straight away by supplier, arranged meeting, very prompt.
Came to do the job on the day as discussed.
Carried out job to our satisfaction.
Hi there Michael,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Bark was excellent. Although we have not made our final decision on a partner, we will be appointing somebody we were contacted by through Bark.
Hi there Gill,
Thanks for your review,
We're glad to hear that we could help connect you with suitable service providers.
If you would like to leave the professional you hired a review, just login to Bark.com and click on their profile page.
Kind regards,
The Bark Team
Dev was punctual, efficient and did an excellent job. It was simple to find him on short notice. Great personality and easy to work with.
Hi there David,
Thank you so much for your review,
It's great to hear that we could connect you with a professional who provided such a great service.
If you would also like to leave Dev a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Quick efficient response from ajl homeimprovements. The gutters cleared and fixed the next day all for a fair price
Hi Jonathan,
Thank you so much for your review,
It's great to hear that you found our platform so efficient and could find the right professional so quickly.
Kind regards,
The Bark Team
Provided several contacts and i recieved prompt calls within a day! The contact made was pleasent and very efficient
Hi there Rachael,
Thank you for your review,
It's great to hear that we have been able to help connect you with professionals quickly,
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi Claude,
We're sorry to hear that you did not have a positive experience using our site, however we strongly refute your claims made against our business.
We do not have "fake " leads. All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We appreciate that it is frustrating when customers don't respond. We generally find that responding to the most detailed leads quickly is the key to success on out platform. Please email us at team@bark.com and we'd be happy to help you make the most of our platform.
Kind regards,
The Bark Team