Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Quick and easy to use. Had a few replies within one day. Needed a small piece of work done and completed quickly and efficiently
The leads are not real, looks like a total scam to me. Not a single job came through.
Names and project locations are repetitive.
Hi Benjamin,
We're sorry to hear that you have not had a positive experience using our platform, however we strongly refute your claims.
We did reach out to you to try and help however we did not hear from you.
All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We are always working to improve our leads - for example we are currently trialling text verification - however we have some great features you can utilise from your account to help you respond to the most convertible leads.
Please email us at team@bark.com and we'll be happy to help you with your account.
Kind regards,
The Bark Team
Very simple, amaizing stuff, easy to work it!
I'm service provider and I've been using bark.com for couple of years and I'm very pleased!
Hi there Silvio,
Thank you so much for your review,
It's great to here that we have been able to help you grow your business for the past couple of years, and we will endeavour to keep working for you!
Kind regards,
The Bark Team
The job was done quickly and efficiently, the contact was very quick and had call with updates as to what time they would arrive overall very pleased
Hi there Kim,
Thank you for your review,
It's great to hear that we could connect you with service providers so quickly.
Kind regards,
The Bark Team
The girl they sent did a fantastic job. I will gladly have her back next month. In fact I have already scheduled an appointment for next month
Hi there Linda,
Thank you for your review,
We've glad to hear that we could connect you with this professional.
Kind regards,
The Bark Team
I talked to a member of staff, She was very professional and friendly it was just a phone call but I could tell she knew her job
Hi there Jack,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
We had some excellent speedy responses but a change of plan meant that we didn't use their services in the end. Will use in the future though.
Hi there Jacqui,
Thanks for your review,
We're glad to hear that we could connect you with professionals quickly.
If you are in need of a service provider again in future, just login to your Bark.com account and and place a new request.
Kind regards,
The Bark Team
I had my patio power washed and was very pleased both with the standard of work and the company that did the job. I would recommend Bark.
Hi there Carol,
Thank you for your review,
We're glad to hear that we could help connect you with a great power washing company.
Kind regards,
The Bark Team
Guy who contacted me was fast and efficient and got job done quickly and cheaply. Will definitely use again
Hi there Wai,
Thanks for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
Very happy with the work. Pat was very communicative throughout and will definitely use his services in the future.
Hi there James,
Thanks for your review,
It's great to hear that we could connect you with a great professional.
If you would also like to leave Pam a review, just login to your Bark.com account and click on their Profile page.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Michael,
Thank you for for your review,
It's great to hear that we could connect you with the right professional easily and quickly.
Kind regards,
The Bark Team