Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Nathan from Network Security Integrations was very helpful and professional. If we go ahead with our project we will definitely be using Nathan.
Took 5 minutes to respond and arrived within the hour. Very quick worker, took all waste away and knocked £50 off quote atvend
Hi there Louise,
Thanks for your review,
We're glad to hear that we could connect you with a service provider so quickly.
Kind regards,
The Bark Team
I didn't understand the mortification priocess. I received too many reminders to review the process which is what took you down from excellent.
Hi there Heather,
Thanks for your review,
We're glad to hear that we could help.
We do have a Notification menu so that all customers can choose which notifications they wish to receive. If you need any help with how to update this, just email us at team@bark.com.
Kind regards,
The Bark Team
Cleared all my waste products in my garden very professional and done a wonderful job mr David and co.
Hi Mohammed,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
The guy that came to empty a garage for me was very easy to talk to professional and made everything so easy. I think his name was Rob
Hi there Martine,
Thank you for your review,
We're glad to hear that we could help connect you with this great professional.
Kind regards,
The Bark Team
Very nice young man gave. A good quote and did the job straight away. There was no was no mess and everything was put back where it belongs.
Hi there Christine,
Thanks for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
Great experience easy to use and contacted immediately -transparent - will definitely use bark again
Hi Cherry,
Thanks for your review,
We're so glad to hear that we could connect you with a great professional.
Kind regards,
The Bark Team
I received a very quick response to my enquiry and the three people I have met have been on time, helpful and with a good knowledge of gardens.
Hi there Marilyn,
Thank you for your review,
We're glad to hear that we could connect you with professionals who could help so quickly.
Kind regards,
The Bark Team
Fast service
The roofing contractor Darren quoted a reasonable price for the work
BARC kept on nagging for submission of review
The roof is yet to be fixed
Hi there Prakash,
Thank you for your review,
It's great to hear that we could connect you with a roofer who could help.
Feedback is important to our company, and we very much appreciate your taking the time to leave yours.
Kind regards,
The Bark Team
I got 3 replies within the hour and Rakhi from Arc called the next day and couldn't have been more helpful.
She is the answer to our prayers!
Hi there Shirley,
Thanks for your review,
We're glad to hear that we could connect you with some great professionals.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Seamus,
Thank you for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team