Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
Aman and his colleague did a wonderful job on a garden that was so badly overgrown and I was delighted with the result.
The driver with very helpful very supportive thank you this is my third time I got this company very good hey
Hi Suzanne,
Thanks for your review.
It's great to hear that we could help connect you with a professional through the Bark.com website.
Kind regards,
The Bark Team
I went thru sets of leads for 105. With non the the leads responding. They won't return my money. They are not worth the high cost.
Hi there John,
We're sorry to hear that you feel this way.
We tried to reach out to you directly however we received no response.
We would be happy to help you make the the most of the platform - please email us directly at team@bark.com.
Kind regards,
The Bark Team
Found site easy to use. Gave good info on people on site. Had a very good experience with guy who did my job and would recommend site to others
Hi there Catherine,
Thanks for your review,
It's great to hear that you have found our platform easy to use!
Kind regards,
The Bark Team
I was very pleased with the professional I asked to see. Had a very quick response. Did not pressure me into a deal, but will send me a quote.
Hi there Eric,
Thanks for your review,
It's great to hear that we could connect you with a professional who could offer a quote with no pressure.
Kind regards,
The Bark Team
Very pleased with the work done. The team were efficient and professional. I would be happy to recommend them and have them back in the future.
Hi there Mary,
Thank you so much for your review,
It's great to hear that we could connect you with a company who could help.
Kind regards,
The Bark Team
Very good service. The cleaner was polite and respectful. The carpets that were cleaned look and smell lovely.
Hi there,
Thank you for your review,
We're so glad to hear that we could connect you with a great carpet cleaning company.
Kind regards,
The Bark Team
Good arrived on time and received estimate the same day, now reviewing estimates and planning the way forward
Hi there Keith,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
My request was responded to quickly with many suggestions for menu ideas for the event. I am looking forward to the party.
Hi there Roberta,
Thank you for your review,
We're so glad to hear that we could help and we hope you had a great party!
Kind regards,
The Bark Team
Very efficient and very good. Did everything that was asked of them, sent photos of work done. No hesitation in recommending them.
Hi there Marie,
Thanks for your email,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi Jenny,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team