Bark has a rating of 3 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention great job, quick response and next day. Bark ranks 1st among Service Marketplace sites.
A good selection of local tradespeople available, precisely laid out in a good easy to understand format and quick responses to enquiries.
Good service but lots of roofers pestering me for the work, manage to find a good honest one, who carry out the work as promised and promptly.
Hi there David
Thank you for your review,
We're so glad to hear that we could connect you with a great roofing company.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Needed to find a handyman quickly Barks website provided that service. I managed to secure a local handyman who completed the job to my satisfaction
Hi Jacqueline,
Thanks for your review.
It's great to hear that we could help.
Kind regards,
The Bark Team
I had the feeling this was a scam but I give it a try! We been to report them so they stop mugging people of.
Scam scam scam
Hi Jeti,
We're sorry to hear that you did not have a positive experience using our site, but we strongly refute the claims you have made against our business.
We tried to reach out to you but you did not respond to us.
Please email us at team@bark.com and we'd be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Soon got an offer which I accepted and the will writer is soon to come to my home on my date to carry it out
Hi there Geoffrey,
Thank you for your review,
We're glad to hear that we could help you with an appropriate will writer.
Kind regards,
The Bark Team
I was hesitant at first but I took the chance. I received 1 reply, I used it, all went well. I will use Bark again.
Hi there,
Thank you so much for your review,
It's great to hear that we have been able to help.
Kind regards,
The Bark Team
Great job done, excellent job, clean worker, can not find anything wrong to say 10out 10 would use him again and again
Hi there Derek,
Thanks for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
I was very pleased with the 2 girls who cleaned my bungalow and they were very polite. Each room was cleaned very well.
As I said a very good job.
Hi there Susan,
Thanks for your review,
It's great to hear that we could help connect you with this cleaning duo!
Kind regards,
The Bark Team
Able to find the tradesmen I needed easily using Bark.
I needed work done on my roof.
I was pleased overall.
Hi there Liz,
Thanks for your review,
It's great to hear that we could help you find the right roofer for the job.
Kind regards,
The Bark Team
They are stealing your money—never work with them.
Not answering your emails, just answering your phone to say lots of bull$#*!.
Hi there Masoud,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Christopher,
Thanks for your review,
It's great to hear that we could help you with your search.
Kind regards,
The Bark Team