Overview
Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
Spoken to a few companies who have given me ideas for payroll options. Very helpful and pleasant people to talk to about ideas and options.
Contacted and quote done within 24 hours by Perfect Grass. Friendly staff and very accommodating. Efficient and very effective
Hi there Romeo,
Thanks for your review,
We're so glad to hear that we could connect you with a great company.
If you would also like to leave Perfect Grass a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
Helpful and patient staff. They go above and beyond to make you feel comfortable and to meet your needs.
Hi there Tracey,
Thank you for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
We're a reputable web design / software development company and thought we would spend circa £300 with Bark to generate leads. We called up their sales team, spoke to someone who said they have a guarantee that if we didn't get any business we would get our 'money' back. See below how deceptive their practices are.
Sending out proposals, chasing, calling does take a lot of time in any case when you are trying to get new business. However, in the case of leads supplied by Bark, YOU WILL BE WASTING YOUR TIME.
1. The leads are of very very poor quality
2. I spoke to two customers who said they were getting paid to pretend to want a website and they weren't really interested
3. Bark tell you you respond to a lead within mins. We did that on 7/10 occassions and ZERO results.
Bark is a con. They tell you will get your 'money' back but really all they do is give you the credits back. Now if those credits didnt get you any business in the first place, why are you going to waste your time again?
STAY AWAY FROM THESE - YOU WILL LOSE YOUR MONEY.
Hi there,
We're sorry to hear that you have not had a positive experience using our platform, but we do refute the claims you have made against our business.
We did try to resolve your issue however you did not respond to our message.
To clarify our role, we offer professionals the opportunity to try and convert business and market themselves at the fraction of the cost it would normally be to get themselves to the top of Google (which is what we do). We do not guarantee work, but provide a platform that should garner professionals a 1 in 5 conversion rate - essentially we want to get you a return on investment. We do not charge commission and so do not take any earnings from you, nor do we take any earnings from repeat business you may win.
We cannot provide refunds for used credit packs as we cannot retrieve the online marketing we already provided for your business. Our Get Hired Guarantee allows us to return the credits one more time in order to help professionals achieve a return on investment with us.
Should you like to speak with us about your account, please email us at team@bark.com.
Kind regards,
The Bark Team
I received all the information I needed very quickly. The service was just fine and I would use them again should I need them
Hi there John,
Thank you for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
The event I was enquiring about was cancelled so it was not necessary for me to proceed. I cancelled before I received any quotes.
Hi there Margo,
Thank you for your review.
Thank you for taking the time to close your request when needed.
Kind regards,
The Bark Team
The entire experience was very good. It was easy, the responses were quick and quality of responses were great. Worked very well for me
Hi there Kalyana,
Thanks for your review,
It's great to hear that you had a quick and easy experience using our site.
Kind regards,
The Bark Team
My very first time using Bark.
Very good experience. Picked a company to do my job.
Wonderful experience.
Hi there Margaret,
Thank you for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
I don't have any clients from them. Just fake requests. And they don't refund any money back. Stay away from them.
Hi Llona,
We're sorry to hear that you have not a positive experience using our platform. We did reach out to you but received no response.
We do not have "fake " requests. All leads are screened by an automated system, and we have a credit return policy which covers any contact details which are not working. We feel this is the fairest system we can have as we are not a commission based system that guarantees work, and only provide contact details for enquiries placed with us.
We cannot provide monetary refunds for used credit packs as we cannot retrieve the online marketing already provided for the company.
We do achieve a 1 in 5 conversion rate across the board, so please please do email us at team@bark.com and we will be happy to help you make the most of our platform.
Kind regards,
The Bark Team
Quick response to my queries and answering my text and emails I am very satisfied with my experience
Hi there Susan,
Thanks for your email,
It's great to hear that we could help connect you with professionals quickly.
Kind regards,
The Bark Team
We take the hassle out of finding the right professional for any job. Whether you’re looking for a cleaner in Nottingham, a web design in Boston or a personal trainer in Auckland - with over 2000 professional services in 8 countries, you’re bound to find the perfect professional for your project on Bark. Simply tell us what you need and will send you a list of professionals - for free!
Need new customers? We’ve helped thousands of businesses of all sizes keep find new clients. We’re passionate about helping businesses of all sizes find customers for life.
Life’s better with Bark.
Business History
January 2015 - Website launches to the public
February 2015 - Acquisition of Skillpages
May 2016 - 100,000th Bark
February 2017 - 100,000 professionals now registered
April 2017 - Launched in the US
December 2017 - Millionth Bark placed
September 2018 - Move into our state of the art HQ in Paddington, London after outgrowing 6 previous offices
January 2019 - Customer Success team moves to 7 day a week
February 2019 - Launch in Canada, Ireland and South Africa
March 2019 - Reach 500,000 professionals registered
July 2019 - New branding and fully upgraded website launched
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there Christopher,
Thanks for your review,
We're so glad to hear that we could help.
Kind regards,
The Bark Team