Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
JB & Sons came out within a couple of hours of my enquiry. The work was completed within a couple of days. Excellent service. Highly recommended.
Had several quotes for gutter cleaning & one of the quotes turned out to be an excellent price. The quality of work carried out was excellent.
Hi John,
Thanks for your review,
We're glad to hear that we could connect you with the right gutter cleaner for the job.
Kind regards,
The Bark Team
Very quick response and quote for work, completed the work required the following day, quickly and efficiently, will use again.
Hi Janet,
Thanks for your review.
It's great to hear that we could help.
Kind regards,
The Bark Team
Horrible customer service and leads are fraud 80% of the customers do not answer the calls, and bark do no return the credits
Hi Jose,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I had 3/4 responses for this request something I have never had before. So from that I take it that Bark doesn't always work, it did this time.
Hi Tim,
We do aim to get each request 2 - 5 responses, however unfortunately there are not always this many professionals available at any one time.
We are glad to hear that we could help find you one professional who could carry out the work for you.
Kind regards,
The Bark Team
Had a quick response and job done on the same day. Guys did a great job and I am happy with the outcome.
Hi Shamoya,
Thanks for your review,
It's great to hear that we could connect you with a professional so quickly!
Kind regards,
The Bark Team
Very good team. Turned up on time came back when they said they would. Worked hard and tidied up after themselves. Very good
Hi there Kim,
Thank you for your review,
It's great to hear that we could connect you with some great professionals.
Kind regards,
The Bark Team
Excellent response to request for how to find a hypnotherapist, almost immediate response and follow up
Hi there Larry,
Thanks for your review,
We're glad to hear that you received quick responses to your request placed on our platform.
Kind regards,
The Bark Team
Worthless, I spend 200$ in it and did not get any business waste of time and money. Please do not spend money in this app.
Hi there,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
I had a very quick response from the companies I contacted. Got the cleaner that I needed. I'm a very happy customer. Thank you Bark.
Hi there Kerry,
Thanks for your review,
It's great to hear that we could help connect you with a cleaner.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Paul,
Thank you for your review,
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team