Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
This is by far the worse company I've ever dealt with don't give them your money they will scam you.
I was impressed by the swift responses. Polite workmen, prompt and honest quotes. Will recommend to others for definite
Hi there Clare,
Thank you for your review,
It's great to hear that we could connect you with these great professionals.
Kind regards,
The Bark Team
Our D. J. Chris, is very professional yet personally vested in making sure the event goes exactly as planned.
Hi there Mary,
Thanks for your review,
We're so glad to hear that we could connect you with a great DJ.
If you would also like to leave DJ Chris a review, just login to your Bark.com account and click on their Profile page.
Kind regards,
The Bark Team
Would definitely use this company again. Received call next day. Showed up on time for both quote and work. Everything done to my satisfaction.
Hi there Bonny,
Thanks for your review,
We're glad to hear that we could help connect you with this company.
Kind regards,
The Bark Team
Jamie and his workmate did a good job cleaning our solar panels well impressed Many thanks hope to use you for other jobs Ann
Hi there Ann,
Thanks for your review,
It's great to hear that we could help connect you with Jamie.
Kind regards,
The Bark Team
I was contacted by a helpful company within an hour of contacting Bark - excellent service. Thank you.
Hi there Clair,
Thanks for your review.
It's great to hear that we could help connect you with this company.
Kind regards,
The Bark Team
Only one contractor contacted me but we have employed them and they are carrying out the works as I type!
Hi Bob,
We do aim to get each request 2 - 5 responses, however unfortunately there are not always this many professionals available at any one time.
We are glad to hear that we could help find you one professional who could carry out the work for you.
Kind regards,
The Bark Team
Everyone was blown away by is performance and humor, great job TJ. Will definitely hire again for a different function.
Hi there Roger,
Thanks for your review,
It's great to hear that we could help connect you with this professional.
Kind regards,
The Bark Team
Bark put me in touch with some great companies and I have opted for a family run business. Very happy
Hi there Allison,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Very hardworking. Did a great job. Built my ikea pax wardrobe. Sliding door difficult but we got there in the end.
Hi there Jane,
Thanks for your review,
We're so glad to hear that we could connect you with this great professional.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi Bobby,
We're very sorry to hear that you have not had a positive experience using us, however we strongly refute your claims made against our business. We did try to speak with you to help but we did not get a response.
We screen every single lead using our automated system and have a credit return policy which allows us to return credits for any leads which are found to have incorrect details. Please email us at team@bark.com if you would like a copy of this and if you would like to report any leads.
Kind regards,
The Bark Team