Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
Bark is great. You can read reviews of their selected tradespeople and the response time was excellent.
Marcus arrived on time, did the work with no fuss. He replaced my aerial. I would use again and recommend him to others.
Hi there Donna,
Thanks for your review,
It's great to hear that we could connect you with Marcus.
Kind regards,
The Bark Team
Had quotes within the hr, excellent help and advice with work, all rubbish cleared away would definitely recommend
Hi there Jules,
Thank you for your review,
It's great to hear that we could help you with your service needs.
Kind regards,
The Bark Team
Great and excellent service. Very impressive. Will recommend anyone to use Bark services. Thank you.
Hi there Dorothea,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Had very positive response for my house clearance within hours, good job done next day.! By local vetted firm
Hi there Peter,
Thanks for your review,
We're so glad to hear that we could help.
Kind regards,
The Bark Team
Filled in my details and within a few minutes got contacted by two trainers from the area one of which I chose to train with. Great service.
Hi there Ruth,
Thanks for your review,
It's great to hear that we could connect you with personal trainers who can help.
Kind regards,
The Bark Team
To date, my enquiries concerning Artificial Grass have been given an excellent response.
Each firm involved has provided expert advice and attention.
Hi there Iain,
Thanks for your review,
It's great to hear that we could connect you with a company who could provide artificial turf services.
Kind regards,
The Bark Team
Oven has never looked this clean since it was new. Would certainly recommend Bark to my friends. Susan
Hi there Susan,
Thanks for your review.
It's great to hear that we could connect you with an oven cleaning company who could help.
If you would also like to leave the professional you hired a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team
A lot of dud leads get sent over and ignored by so called contact details provided
Bark not interested other than Taking your money.
Hi Stephen,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Excellent way to get a quick quote from interested companies the results were practically instant Will use again if needed
Hi there Valerie,
Thanks for your review,
It's great to hear that we could connect you with a professional so quickly!
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Angela,
Thank you so much for your review,
We're very glad to hear that we could connect you with some great tradespeople.
Kind regards,
The Bark Team