Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
I had problems with tiles on apex of roof. O'Brien Roofing came & fixed within 24 hours. A very professional job.
I have never used Bark before but was really pleased with the fast response
And had numerous replies.
Hi Denise,
Thanks for your review,
We're so glad to hear that we could help.
Kind regards,
The Bark Team
I have been looking for tradespeople and Bark has put me in contact with so many different people. Excellent service.
Hi Paul,
Thanks for your review,
It's great to hear that we could connect you with such great professionals so quickly!
Kind regards,
The Bark Team
Quick and efficient response. Perfect advice that solved my problem. Friendly service. I strongly recommend it.
Hi there Vumile,
Thank you so much for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Terrible way to try and make a living buying leads for fake jobs Save your money tradesmen not sure how they get away with it
Hi there,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Comprehensive check with all safety aspects fully explained. Highly recommended and certainly proved worthwhile.
Hi there John,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Great job done of cleaning my carpets, they are gleaming. Mike was friendly and professional, highly recommend.
Hi there Kirsty,
Thanks for your review,
It's great to hear that we could help connect you with Mike.
Kind regards,
The Bark Team
Great response to a commercial cleaner proposal. Received multiple responses within 24 hours for our school / church building.
Hi there Belinda,
Thanks for your review,
We're so glad to hear that we could connect you with a great commercial cleaning company.
Kind regards,
The Bark Team
I was able to find a local removal firm, using this service. Riviera Movers contacted me and were very professional in their communication.
Hi there Gillian,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Not even sure if the leads are real most numbers ring a fast busy signal or it says Google subscriber
Hi Angeline,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Miki,
Thanks for your review,
We're glad to hear that we could connect you with O'Brien Roofing.
Kind regards,
The Bark Team