Bark has a rating of 2.7 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
Bark has a bank of very good contractors to choose from. They were all professionals in quoting the work.
Prompt action to my cry for help, good work done, cleaned up afterwards, polite and helpful young man.
Hi there Mike,
Thanks for your review,
We're so glad to hear that we could connect you with a professional who could help.
Kind regards,
The Bark Team
Found a personal trainer close to my home within hours of looking! Very satisfied with these results.
Hi there Derek,
Thanks for your review,
It's great to hear that we could connect you with a great local personal trainer.
Kind regards,
The Bark Team
Did a beautiful job. Patio hasn't been touched in years and was looking very aged but now looks like new.
Hi there Samuel,
Thanks for your review,
We're glad to hear that we could connect you with professional.
Kind regards,
The Bark Team
Provided a great service. Got the responses i was looking for. Will be meeting up with potential providers soon.
Hi there Kevin,
Thank you for your review.
It's great to hear that we have been able to connect you with service providers who could help.
Kind regards,
The Bark Team
Three professionals contacted me. I have chosen a local professional who is familiar with our requirements.
Hi there Helen,
Thanks for your review,
We're so glad to hear that we could connect you with a great local professional who could help.
Kind regards,
The Bark Team
Prompt reply.
A Local architect responded & attended same day.
Good service will recommend to others
Hi there Tony,
Thanks for your review,
We're glad to hear that we could help connect you with a great local architect.
Kind regards,
The Bark Team
Window cleaners were on time, professional, courteous and did a good job of cleaning my windows (1st floor flat)
Hi there Carla,
Thank you for your review,
We're so glad to hear that we could connect you with a great window cleaning company.
Kind regards,
The Bark Team
Representative responded very professionally even though we had not done work with him. Hence rated 4 stars based on positive and courteous response.
Hi there Trish,
Thanks for your review,
We're so glad to hear that we could connect you with a great professional.
Kind regards,
The Bark Team
I have just moved house and am expanding the range of kitchen cupboards. My enquiries regarding led to some interesting opportunities.
Hi there Alan,
Thanks for your review,
It's great to hear that we could help.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi there Abby,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team