Bark

My first problem was using my one free lead for a client that was supposed to be interested in using my service and found out they wasn't. The name and phone number were correct, but this client told me me over the phone, that he was NOT looking for the kind of service my company provides. I was completely embarrassed for disturbing the poor man, and tried to contact bark about the error and attempt to get credit for my now used free lead that wasn't a lead at all. The "*******@Bark" link to contact support didn't work unless I copy pasted the link to my email browser and sent a letter. I received a response back from Liam, assuring me I've been provided with another free response, but later when i logged in to my profile, I never received the credit. I read where they screen these leads but that's a load of crap. I sent another email on the same issue, and again received the same answer back. However, my profile still showed the lead was spent and no way of getting it back. The next issue I had was when I decided to just go ahead and purchase the starter package with their 20% off promotion and not only was the price significantly higher than what the rep quoted me over the phone a week prior, but it wouldn't take my form of payment. I tried both cards and got the same error to each of them. My bank was denying payment. I knew immediately this was wrong and contacted my bank anyway. My account showed no record of anyone attempting to process the cards for payment. I then tried calling Bark's phone number on the website, and wouldn't you know it... no one answered. I certainly can take a hint. It's shouldn't be this difficult to obtain clients, unless they are not what they say they say they are. I've decided to take my business someplace else.