Bark has a rating of 2.7 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.
I cancelled over the phone 5 month ago
The reason I cancelled by phone is there is Noway to cancele on bark.com
I truly believe bark is a scam
Hi Michael,
We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.
We tried to reach out to you directly however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
Easy to use website and quick response will use again and would recommend to friends and family 10out10.
Hi there June,
Thanks for your review,
We're glad to hear that you have found our platform so useful.
Kind regards,
The Bark Team
Keek being asked to review - already done it twice -wake up
The service was excellent and will use again. Thank you
Hi Charles,
Thank you very much for your review,
We're very glad to hear that we could help.
Feedback is very important to us and we appreciate the time you have taken to review us.
Kind regards,
The Bark Team
Tried to find tax preparers…first chose remote but then changed my mind and wanted ones nearby. Bark wouldn't allow a second search.
Hi Terry,
We tried to reach out to you directly regarding your review, however we received no response.
If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.
Kind regards,
The Bark Team
It experienced reallly really good service. Within minutes i was contacted by more than one company on my request. They were absolutely professional.
Hi there Amorese,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
Quick response from one contact. Placed an order to have two chimneys scaffolded. Would use this system again.
Hi there Andrew,
Thanks for your review,
It's great to hear that we could help connect you with these scaffolding profesionals.
Kind regards,
The Bark Team
Fast prompt responses everytime from Bark and theartists also responded promptly enabling me to make quick decision
Hi there Graham,
Thanks for your review,
We're glad to hear that we could help.
Kind regards,
The Bark Team
Mr Serour was pleasant and very helpful! He explained me everything that I had to know regarding the immigration process.
Hi there Gerald,
Thanks for your review,
It's great to hear that we could connect you with the right professional for you.
Kind regards,
The Bark Team
I got an immediate response from a solicitor / Lawyer who was very helpful snf6r even gave brief advise on something different
Hi there Sharon,
Thanks for your review,
We're glad to hear that we could help connect you with a solicitor so quickly.
Kind regards,
The Bark Team
Answer: Bark may or may not be legit, but their barks are very often bogus tire kickers or scammers. They've got a lot of work to do to clean up their act. They need to go straight membership and those needing the work done need to PAY to speak to a professional instead of the professional paying to speak to the bogus tire kicker.
Answer: Your reviews are high on Trustpilot because they remove all the negative reviews from their profile. Bark.com removed my review twice. Trustpilot is the only review website that allows businesses to remove reviews for a price. Trustpilot got criticized in several news articles for being easily manipulated of their 'Reviews' for $600 any business profile can push up or down review they want. Look up 'Trustpilot news articles'; they say 'Trustpilot reviews are just paid advertising'
Answer: I don't think so. They signed me up and sent me a free "lead" I never got a reply to. And then I paid for one credits lead and that didn't get a reply. I then noticed both emails where from the UK. I am a plumber in Canada, but the lead specifically said it was for work in my hometown. Refund policy in place but didn't refund the credits. Not even credited to my account. They also automatically have all my reviews from Yelp, HomeStars etc. that they scraped and posted on their website.
Answer: Agree with above, In my experience, this has been a COMPLETE SCAM. Spend all that money to place an ad, or renew your website, DO NOT INVEST IN BARK
Answer: Bark don't verify whether any of the customer tel numbers actually work and most of the leads are poor quality so they won't answer anyway. Save your money, honestly.
Answer: Very true. Misleading leads. No lead vetting. Just Bark saying leads have been verified. But how do we know when no lead responds. They seem fake to me. Bad experience and worst leading platform.
Answer: Bad lead quality, stay away. Zero customer service. On the phone they will tell you that you are wasting their time.
Answer: The 1 star reviews are real. All the other 5 stars are not. This website preys on desperate businesses that require work and signs them up with a cost. First, they searched deep on the internet as my business has NEVER heard of them before their Spam-my email. They send an email stating that I have a lead on their website that I NEVER signed up on. Then ask for money to see who this lead is. To keep their site running, they say to people who are looking for particular businesses that they have them when they don't.
Answer: £1.20 per credit for a starter pack, then £1.50 after that and unqualified leads with next to no information cost between 10 and 18 credits. 10 leads will cost over £200 and doubtful will generate any work
Answer: It's because the positive customer reviews are almost certainly fake. Look at the dates. Look at the volume of reviews. Approximately 100 positive customer reviews of Bark have appeared on Sitejabber between early December 2019 and today (late January 2020). Compared to the number of reviews they received prior to December 2019, that is just an astounding number of reviews. This is not normal.
Hi David,
Thank you for your review.
We’re very glad to hear that we could help connect you with a professional through the platform.
If you would also like to leave this company a review, just login to your Bark.com account and click on their profile page.
Kind regards,
The Bark Team