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Bark

Overview

Bark has a rating of 2.7 stars from 1,615 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Bark most frequently mention customer service, phone number and potential clients. Bark ranks 1st among Service Marketplace sites.

service
308
value
289
shipping
96
returns
144
quality
257
This company responds to reviews on average within 15 days
+237
How would you rate Bark?
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GB
1 review
0 helpful votes
Follow Lynn P.
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Good advice
May 12, 2020

Great helpful advice from an accountant telephonically with regards to my husbands tax code query. Speedy call and very friendly

Date of experience: May 12, 2020
Bark T. Bark Rep
over a year old

Hi there Lynn,

Thanks for your review,

We're glad to hear that we could connect you with this great tax professional.

Kind regards,

The Bark Team

South Africa
1 review
0 helpful votes
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Design logo
July 5, 2020

5 star. Quick and fast. Professional. Timeous. Responsive. Understanding. Great customer support. Try them.

Date of experience: July 5, 2020
Bark T. Bark Rep
over a year old

Hi there Deon,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Trades
July 4, 2020

Excellan response. Had a quote within an Hour. Job completed next morning. Thank you. No more to be said.

Date of experience: July 4, 2020
Bark T. Bark Rep
over a year old

Hi there Bill,

Thanks for your review,

It's great to hear that we could connect you with this professional so quickly.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Good
February 4, 2020

Although bark only found me one tradesman he managed to do the job very well just disappointed that i ddidnt have a choice

Date of experience: February 4, 2020
Bark T. Bark Rep
over a year old

Hi there Malcolm,

Thank you for your review,

We're glad that we could find a professional who could help. We do aim to get each request 2-5 responses however there aren't unfortunately this many professionals available at one time.

If you would also like to leave the professional you hired a review, just login to Bark.com and click on their profile page.

Kind regards,

The Bark Team

Ireland
1 review
1 helpful vote
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Had some issues regarding shower/centra heating and toilet which were all sorted to high standards. I would recommend this service again

Date of experience: May 17, 2020
Bark T. Bark Rep
over a year old

Hi there Thomas,

Thanks for your review,

We're glad to hear that we could connect you with the right professional for the job.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
Follow Lyn B.
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Scaffolding
January 25, 2020

Very quick service had an answer from a local scaffolder that evening.
Easy to use website and helpful.

Date of experience: January 25, 2020
Bark T. Bark Rep
over a year old

Hi there Lyn

Thank you so much for your review,

We're so glad to hear that you received a quick response to your request.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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Bark sourced an local Arcitect that suited our needs in the Stoke on Trent area. We will be using them.

Date of experience: February 13, 2020
Bark T. Bark Rep
over a year old

Hi there Geoff,

Thanks for your review,

We're so glad to hear that we could help connect you with a great Architect.

Kind regards,

The Bark Team

Australia
1 review
0 helpful votes
Follow Madonna H.
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As a grief counsellor for pet owners with a newish business I signed up on Bark and PAID for them to give me "leads" when new clients want a counsellor. After ringing, texting, emailing several "leads" and not being able to reach any I got suspicious and signed up as a client. Well, well, well, very interesting!
When a client asks for a service bark immediately send them recommendations. These recommendations are businesses who have been on Bark for ages and have had many clients already.
If you are new you will not get a look in. As my business is quite unique, as a psuedo-client I put in my EXACT location, EXACT criteria, grief counselling for pet owners, and noticed that my business had not even come up at all in the search results!

When I contacted BARK (not worse than their bite) to get a refund due to dishonesty I was told I could not have one and was sent a link offering to show me how to get clients. LOL.

Also, they take money off your credit card WITHOUT YOUR PERMISSION for you to become and Elite Pro, meaning nothing. I discovered this luckily and then had to write seven emails for them to refund that amount. I spoke to my Bank and they said to cancel my credit card so they no longer have my details. I did this and would advise you do the same if you've been unfortunate enough to sign on with them.

It also took five or six emails before they took me off their site, even though I was asking for this over and over. They want to keep you on so you buy more fake leads and they can keep charging your credit card. A scam unfortunately.

Oh, also they stalk all message boards and respond as if they are Mother Teresa. Haaa! Say they are have tried to "reach out" when they haven't, unless you count reaching out to take money from your credit card fraudulently reaching out.

Bark attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 31, 2021
Bark T. Bark Rep
over a year old

Hi there Madonna,

We're sorry to hear that you feel this way, but we refute the claims that you have made against our business.

We tried to reach out to you directly however we received no response.

If you would like to understand more about our platform and receive support, please email us directly at team@bark.com.

Kind regards,

The Bark Team

GB
1 review
0 helpful votes
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I have not yet had the job done, they are coming in July, I am very pleased with Bark for putting us in touch with the company

Date of experience: March 13, 2020
Bark T. Bark Rep
over a year old

Hi there Ian,

Thanks for your review.

It's great to hear that we could help.

Kind regards,

The Bark Team

New Zealand
1 review
0 helpful votes
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Tv and sound service
November 23, 2020

Was rung on same day and on a Sunday with appointment set for the Tuesday- efficient job done - seamless and easy with Satnav

Date of experience: November 23, 2020
Bark T. Bark Rep
over a year old

Hi there Lynda,

Thanks for your review,

It's great to hear that we could help.

Kind regards,

The Bark Team