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Barneys New York has a rating of 2.2 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Barneys New York most frequently mention customer service problems. Barneys New York ranks 35th among Department Store sites.
Barney's is pretty hip place to shop at, website looks great and is easy to navigate, the prices are usually fair and there's a good share of discounts and special offers to find something suitable for the occasion.
Yesterday I ordered a pair of jeans from them, my credit card was charged but the order was not placed. I called their customer service several times but no answers. Can anyone help me how to solve this issue? Please recommend now I am so pissed off.
Item I ordered was too small. Returned item and refund was issued very quickly. No hassle and no questions asked. Thank you.
Date of experience: April 9, 2019
Good service and good quality. I ordered i pair of dresses and they arrived in time, quality was ok.
Products used:
2 dresses
Date of experience: June 9, 2019
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