Bata

The worst experience with Bata till now.
I put shared hush puppies shoe online from the store as the size was unavailable. When I received it, both the shoe's size were different. I went back to store and changed it. In place of hush puppies (cost 1500/-) I grabbed the bata shoe (cost 1700/-). Just after few hours of wearing the shoe, it started to torn off from the edge + from inside. Again I went back to store and waiting for the exchange. After paying 200/- more faced the worst problem. Really disappointed from Bata this time. I would suggest Bata to stop their brand and loot people on the term 'quality'. 0/100

Bought Bata Shoe worth Rs. 2000 and hardly after 6 months it is feeling off like a local shoe. Extremely poor quality of material. There is no replacement policy beyond 3 months. I raised a request to let me know if it is Leather of Brand Bata but not getting any update.
PLEASE DO NOT BUY THE GREAT BATA BRAND PRODUCTS

Purchased a pair of shoe from Bata Online and returned it since it was defective. An old shoe with cuts in the front was sent to me.

It was picked up after calling Bata Customer Care several times.

Then it was picked up but refund never came, I kept on chasing the Bata Customer Care but no result.

Please refrain from buying this fraud company online.

Service is pathetic, not at all trustworthy.

Bought a $59 school shoes & within 4 days the front part turned white completely! Customer Service effortless. Telling apply wax
Keep away from Bata! Horrible experience - a rip-off!
Inferior leather quality!

1 star rating that too because there is no option of giving 0 or negative ratings. We bought 5 pair of shoes online, 2 kids ok, 2 defective and 1 never arrived. One defective piece amount was refunded, i have been writing emails and calling helpline for over a month and everytime they say give us 2 days we'll get the product picked up and issue refund but even after a month no reverse pick up done, no call from any senior and no resolution. My humble request pls pls don't get fooled by the name buying from bata can only be frustrating and disappointing.

Impressed with their brand new collections. The shoes are very trendy and looks super cool. Wide range of stylish design. Bata always provides Good quality shoes. Reasonable prices. Happy with my purchase.

Heyy guys, brought this product a while ago and it's been 3 days that i have used it. After just wearing it for 3 days this is what it looks like. We asked for a exchange or a refund to which they responded saying that they have never seen a case like this which means they are surely ducking the fact that it was a useless material. This brand is a complete scam they don't not provide good quality and provide 0 warranty even tho it's mentioned.

Purchased 3 products from Bata online, out of which one product is not fitting, purchased by paying cash, getting back money, 1000 different excuses by bata team, all falls commitments. Daily 5 follow up for 60days it took. They don't have intentions to return back money. No clarity with any one, no professionals managing the show. All filthy people, don't understand the value of customer. They play with others money. Don't take chance of buying from Bata online

I started facing problem within 4-5 months of my purchase. I bought the Black shoe for almost Rs.5,000/- having Company name Hush Puppies from Bata Store, Elante, Chandigarh. Now after 10 months my entire shoe has been broken into pieces as the sole has been detached from the shoe and I am not able to wear the shoe. I am astonish to see that defective products has been sold out on the store.

So I bought two products online. It was on sale. When I received the product it looked like they are putting products on sale which were basically supposed to be discarded. In the first bag leather was worn out from 5 different places and chain was broken and in bery bad condition. And the second bag I got was basically looked as it was used for like 7 monthes with broken edges and highly damaged. I really liked bata. But man you lost a loyal customer. I never expected you guys to be so You are are wasting our time with providing us with discarded material. Shame of you.

I ordered a purple sneaker and applied for a return request the day it was delivered due to poor product quality and colour, it was very different from the one I had seen online. I called the customer service where I was asked to share the product photos, they claimed order will be returned within 3 days and on forth day I was asked to share more pictures. Very poor service and in a very unprofessional way they handle customers. Never ever buy anything from their official website online.

What they show and the quality of what they send are bizarre. I would never again buy from bata online for sure. 3 pairs i ordered and 1 not the red I ordered. 2nd not the quality 3. Hard like rock which when I bought from a bata shop is very soft.

I ordered a product from bata india official website and after a week of the order confirmation when i tried to track it down, i was not able to. Called there customer care and after a long hold of 10 mints. They sent me rapid emails that your order has been cancelled. And automatically a ticket was raised and then by themselves they closed it and all that was informed to me by email. And as per them it was all by my consent. POOR BATA, YOUR DESTINY.

This a worst experience from bata as they deny customer satisfaction. Since it's out of 90 days purchase they are not helping with the damage of the product. Visited the store and they did not help. Called the Customer Care number and the executive Sandeep Mehta and Supervisor Sneha denied to help. Really disappointed.
My order details DC*******619

Very poor response and unprofessional courier service. Delivery time changed with out any information and staff not properly responding. Hope online company name will get spoiled if they continue with their courier service provider.
Delhivary company is their delivery service provider.

Bata.in is very good online website for shoes. I bought 2 sandals one is heel and another one is wedges. As all we know bata is known for its quality product. I like bata just becuase of its quality..

Pathetic experience... will never visit again, will not recommend anyone. 1st they have to learn that how to treat with client... Specially a female client... Bleddi therkiii people... on 29/08/2021 I Bought a pair of slipper from Dhairya footwear (the Bata showroom located at patudi Road Gurgaon). Within a week, i found some pasting issue in slipper for which i escalate to the shopkeeper as they committed 3 months warranty for pasting at all. But suddenly he started shouted at me & refused to do it. Apart from these, he abusing as well.so unprofessional staff.

Very bad quality got torn under 90 days and due to some reason was not able to go and just 4 days later when I went they will not give a replace. Told will last min 1 year.

I Bought a bata sandal for $#*!in 2k n guess what it literally broke on the first day itself. I mean seriously are u guys kidding! U $#*!in charge a handsome amt for a pair of shoes which doesn't even last a day! Seriously man even chandni chowk a hella better than u all! It doesn't even deserve a one star wish there was a minus

Bata is one of the best shoe's company I ever seen in my life. I am using it. Its totally comfortable. No leg pains and rough and tuffly used. Durability also nice. Best product

They drove right by my work and I asked them to drop me off but the guy said he couldn't cuz I would mess up the schedule even though we were right by it

I purchased shoes online from bata first time.but very disappointed I had size issue but they didn't help and even they didn't respond any email I ll not recommend online shopping from bata

If you order directly from Bata then the order is being shipped by Delhivery. This is the worst unprofessional company. Bata doesn't care about this connivance. Sad