Batterywharfhotelboston

My husband and I stayed at the Battery Wharf Hotel in Boston in September 2024. Been staying at Boston hotels for over 20 years. This is the worse hotel experience I have ever had.

Booked a premier room with harbor view. Gave us a room with a parking lot view. Demanded a new room. The first thing the front desk manager said to me upon my request was, "Did you touch anything in the room?". Really!

The windows did not have screens so did not bother trying to open. And not having screens on windows is a violation of building codes. Hair dryer was filled with grease and hair.

2nd night thought we would stay in and try hotel restaurant for dinner. They served us a fried cold rubber ball that was called their fish and chips. The scrod was the same cold rubber ball. We got up and left and had to eat out late at another hotel in the area.

You have to leave the hotel to use the gym. The gym does not have a bathroom. The attached spa business has a bathroom to use but does not open until 8am on weekends and 730am weekdays. Had to leave the gym building to go back outside to main building to use the bathroom.

The bathroom door in our room is like 2 barn style doors that slide to the right and left on the wall. But there is no bottom track, so the doors wobble back and forth hitting the wall. Every time you get up to use the bathroom at night you wake up your partner with the sound of pounding doors hitting the wall.

When you shower you can see the paint chips that fall from the shower ceiling. The wallpaper throughout the bathroom is peeling off.

This place is a nightmare. I was so tired every day. No sleep any night. The walls are so thin you can hear people's complete conversations, party noises and more all night long.
This experience was torturing.