The BBB is nothing more than a pay to play scam. The are a PRIVATE franchise company. You want an A just pay them. BIGGEST scam going.
Even if the customer is totally wrong they try to make a deal
Better Business Bureau has a rating of 2.2 stars from 142 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Better Business Bureau most frequently mention and better business. Better Business Bureau ranks 7th among Consumer Protection sites.