Better Business Bureau

THIS IS A ZERO STAR REVIEW:

On 1-13-22 I wrote a review for a local business in Prescott Valley, Arizona. The Prescott Valley BBB noted they will email ne back within 6 days. This is now 28 days later and I not only posted this review once but twice.

I wouldn't recommend this BBB to anybody, and I'm ashamed to say that because the BBB in different parts of this country have helped me out numerous times.

After catching my contractor committing FRAUD and proving it to the State of Ct and BBB the contractors ratings never changed, it stayed a consistent A+! Don't trust the BBB to tell you the truth. In the future if i need a contractor and they tell me they are affiliated with BBB i will throw them off my property.

If you have a complaint against a business and google possible helpful suggestion; you will probably be directed to the BBB. I am over 70 years old and have probably filed 3-4 complaints in my lifetime. In every case, there was no resolution and the business will not answer your questions.
Instead of helping the consumer and trying to get the business to answer your questions, the BBB will allow the business multiple extensions, not press the company to answer questions, and eventually just drop your complaint. In addition to just dropping the case, the BBB does not always post the complaint... BUT YOU SHOULD NOT BE SURPRISED... THE BBB IS FUNDED BY THESE COMPANIES AND WILL PROVIDE THEM COVER AND INFLATE THEIR RATING. My suggestion is to make a complaint to the FTC and your attorney general.

The thing that I really think that this site is useful for is the ability to browse through all the past complaints to find out what the business really struggles with. The "quick-glance" information that they offer about the intangibles of a business are invaluable and are not offered by any other website on the internet. Plus, when consumers file a complaint on the BBB, there are real company representatives that reach out to you to work out your problem!

I have to dock a star however because I think it's too easy for businesses to obtain an A+ rating. As a critic, I think it's important for consumers to have a detailed rating system. For instance, on SiteJabber, 3 stars doesn't mean "BAD"; it means "AVERAGE". The BBB has made it that if you don't have an A+, there is something wrong with your business. I simply don't think that should be the case.

For Example, WAL-MART has an "A+" rating. There service alone should make this not the case.

http://www.bbb.org/arkansas/business-reviews/discount-stores/wal-mart-stores-in-bentonville-ar-1864

I reported a seller on Ioffer.com whom sold me a pirated video, they said they would ''investigate'' the allegations against the seller whom went by the screen name ''rareblood''. They apparently completed their ''investigation''with the online business, with a Ioffer.com representative offering to refund for the item purchased, but, I requested in lue of a refund that the BBB have Ioffer.com correct their business practices, that by the way appear on this site, video piracy, credit card fraud and dealing in counterfeit merchandise. I was told nothing could be done to rectify the criminal practices of this site, and this held true as, not much was done, since,''rareblood'' is still selling the same pirated videos that was sold to me.And I was just informed that the BBB does act as a legal rep. In such cases as mine, however, in cases where a company accredited through the Better Business Bureau is racking up such negative responses from so many consumers might reflect poorly on the BBB, itself.And maybe they should take some sort of action to force Ioffer.com to correct their business practices or face disciplinary junctures.

This review of the Better Business Bureau (of particular interest to SiteJabber followers) concerns the BBB's service in reviewing businesses for consumers. You can get to that service directly at www.bbb.org/us/Find-Business-Reviews.

As a result of outside pressure, the BBB claims it no longer considers BBB fee-paid "accreditation" in its ratings. However, the review pages for each non-accredited business will include three (3) prominent mentions of that status, which you should ignore.

Considerations that the BBB says it does apply include BBB complaint history, business duration, government actions, and questionable advertising. BBB will also downgrade if a company fails to provide to the BBB complete information, if the BBB has revoked accreditation, or if the nature of the business is suspect.

The BBB also has a link for consumer reviews (not to be confused with consumer complaints), which do not seem to figure into its ratings.

BBB ratings are a helpful resource in evaluating a company, but should not be relied on exclusively. ConsumerSearch (see my separate SiteJabber review) reflects a huge number of consumer reviews from across the Web, and would be a good supplement to BBB ratings.

In may 2016 I took my car to Meineke, 2625A NE vivion rd., kcmo ******* for an oil change. They told me my rotors were bad so I had them change the rotors, approx. 6 months after that they closed their business. I noticed my car jerking about 6 months ago when I stepped on the break. I took my car to another mechanic, he informed me the rotors were bad and I showed him my ticket they were changed about 2 1/2 years ago. I told him to go ahead and put new rotors on but I wanted the old one. When he brought them out, he told me they looked like the original rotors. I have called Meineke headquarters about 6 or 7 times with only 1 call back and was not at home. I have not received any call backs except the one.
I looked up Meineke in Liberty, mo and the reviews were horrible, people called the scam artist, they got ripped off and they also are closed. I realize this was a franchise, but they carried the Meineke name and they should stand behind the work and they don't. I will continue to call them, but be cautious about taking your car to Meineke, especially since they do not stand behind their work. I am a member of angies list and also wrote a bad review, I don't want anyone getting ripped off like myself and so many other people.