Bed Bath & Beyond

Wonderful and courtesy store with great items know matter what your looking or. Especially with the coupons that comes out in their booklets

I ordered 15 items two weeks ago, haven't gotten them yet, sent two emails still nothing! Email says the server can't answer!

Great stuff to buy. Every one must visit this site for 1 time at-least and i promise you ll surely visit it again.

The 20% off coupons used to be great but over the years there have been more and more restrictions. Now the coupon is not valid for most of the quality name brands I shop there for in the first place: Breville, DKNY, Kenneth Cole, KitchenAid, Le Creuset, Lladró, Miele, Nautica, Nespresso, Orrefors, Roomba Vacuums, Swarovski, Vera Wang, Waterford, Wusthof cutlery are all NOT eligible for the 20% discount. Why bother? - I'll shop somewhere else.

Every time I order from BB&B it's been fast and easy. Quality products and nice prices. The service is also speedy

Products are wonderful, a little expensive, but the coupon is always great. Quality Service is excellent, sales people friendly and helpful.

Love walking in this place and getting lost in all its great stuff. Wife literally has to drag me out. LOL

Do not shop with them unless you are willing to wait 14 days. Their chat on their website is useless.

Did my wedding registry here and loved all the different options and their efficient shipping. Every single gift arrived perfectly.

I signed up for the email list and get periodic 20% off coupons. We order Keurig coffees through them regularly and are very happy with the service.

I called bed bath and beyond on Saturday because They decided to cancel three of my orders from my registry. When I asked them why they cancel three of my orders they told me it was not in stock. But when I went online it never said limited stock and it never sent out of stock. So as a customer I was extremely confused on why the girl kept telling me there was no stock. I was on hold for three hours from 9am-12. The lady would never give me her name told me I'm not allowed to speak to a supervisor I'm not allowed to speak to a manager finally the girl just hung up on me because she couldn't help me. So I called back on Sunday same thing happened once again nobody wanted to help me no one can tell me why my order was canceled and yet again I was hung up on. So I decided let me call back on Monday and guess what same thing happened nobody wanted to help me and they hung up on me. I'm sure you're reading this thinking that I was screaming and raising my voice through the phone but now I remained very calm because all I wanted was my money back if you didn't have the item in stock that's all I was asking for. I tried to call one more time this morning yet again I was hung up twice. I will never order from bed Bath and beyond online again! They are a horrible company and the way that they treat their customers is ridiculous! Highly recommend do not order anything online. If I could give them zero stars I would.

I just got a whole new comforter set from here. Good selection, helpful staff. Prices are a bit steep.

If you do an online order and request "standard shipping" they will FREE UPGRADE you to one day delivery -- THEN, if it is after 5p, they will CANCEL that order.
You will then say what the $#*! and re-order, AGAIN REQUESTING STANDARD SHIPPING.
And AGAIN they will upgrade to one day. They will deliver the order.
You will then get an email saying your order is delayed.
You will get another delivery.
You will be charged twice for BOTH orders.
You will call customer service and be connected to some god forsaken $#*!hole in the pacific whose people THINK they speak english.
You will call the local bbb store where the order was packed. They will deny responsibility and lay it on doordash (which you did not ask for).
You will FINALLY call the credit card and cancel ALL PAYMENTS to bbb. $#*! 'em. Come and get me.

This store carries a lot of unique things. The sell things that you can only get on TV supposedly. They always have a 40% off coupon..

Standard assortment.
But tangible discounts and favorable offers.
Some products do not match the description on the site.

I got scammed from bed bath and beyond company I placed my order 12/12 I got a notification that my package was delivered on the 19th I found out that my package wasn't delivered to the right location and also the FedEx driver took pic of the wrong package I called to complain and they replaced my order and I supposed to get it delivered thro USP by today and they give me tracking number that it was off and weird bc the package tracking location it was in Florida on 12/24 and now it's in Colorado that's not where I live I live in Florida so how is that and everytime I called to get refund they told me it's possible to get money back so they scammed me took my money never received anything

To say I am disappointed in Bed Bath and Beyond is an understatement. My boyfriend ordered me a vacuum cleaner I really wanted for Mother's Day from the website because I had a 20% off coupon and so it was a really great deal! I was super excited. When the delivery came, I opened the box, and inside was a much more expensive espresso maker. Hmmm. So I contacted customer service and they sent a label to send the espresso machine back, and said once they received it, they'd send the vacuum. I was annoyed that they wouldn't send my vacuum unless they had their other item back but it gets so much worse! I sent the espresso machine back and waited and waited. While I was waiting, I received about 3 confusing emails, which although didn't make complete sense, kept telling me that the vacuum was on its way. So two weeks later, I still haven't received the vacuum. I waited over an hour to text with customer service who informed me that now the vacuum is sold out and on back order. They didn't know when it would be back in stock. I asked for a refund. So now, two weeks after, still no refund! So now we are waiting - again - to text with a customer service rep to ask where the refund is. What a headache! And I still end up without the thing I wanted. So it's basically hassle upon hassle for no reason. And the customer service so far has been beyond awful. I may go to a store again in the future, but no matter what, I will NEVER order from the website again! Just an unpleasant experience overall. I mean, had they shipped me the right item in the first place, I would have the vacuum and be perfectly happy. Instead, I'm STILL trying to get my refund. When I do get it, I will reorder the vacuum from a different retailer. So unimpressed with Bed Bath and Beyond's customer service. Honestly, they really don't deserve one star.

Ordered a wax warmer, thru them. Came as ordered, packaged well, and worked fine. Looked just like online, no surprises, and the prices are good.

This is one of the go to place when I need something stylish for my home. Their collection is huge, and the prices are reasonable.

I've been shopping at Bed Bath & Beyond for many years now, and will continue to do so. My wife found a blender for a screaming deal online at BB&B at a particular location that was too far to drive to. So we went to the local BB&B to see if they price match their own stores prices and an incident occurred. Long story short, the sales team couldn't locate the same item online so we left the store (a manager told my wife she had a "magic phone". My wife pulled it up again at our house and I drove back to the store to bring it to their attention (how to locate the deal online) and was not spoken to favorably. I was told, BY A MANAGER, that I had 1 minute because she needed to go see her grandkids. I didn't go there a second time to get a deal, but to inform them of the extremely low price online and how to find it so they could remove it from their website. After that I called their customer service line and left a complaint and was contacted within 24 hours. The 1-800 customer service phone rep was terrific. I believe his name was Clifton, or close to it. Brooke was more of a regional customer service manager and she was quick to contact me, ready to listen, addressed issues regarding the manager that told my wife she had a magic phone and me that I had 1 minute, and best of all, though I wasn't expecting it, Brooke even offered us the appliance for the amazing deal we found online. Kudos to Brooke!

I could spend hours and hours in this store and thanks to their 20% off coupons save a little money.
They have EVERYTHING you could ever want for the Bed, Bath, Kitchen and Beyond.

They have nice and many things. They are well organized but their prices are overall too high. Use them at sales or reward programs.

This is a ripoff! Bought two - one doesn't work right!
So tiny! Don't look anything like the ad!
Products from China are not always the best.