• Bedroom Furniture Discounts

Bedroom Furniture Discounts

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Overview

Bedroom Furniture Discounts has a rating of 3.5 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bedroom Furniture Discounts most frequently mention customer service, white glove, and perfect condition. Bedroom Furniture Discounts ranks 22nd among Furniture sites.

  • Service
    72
  • Value
    72
  • Shipping
    67
  • Returns
    29
  • Quality
    63
Positive reviews (last 12 months): 84.2%
Positive
16
Neutral
0
Negative
3
63
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How would you rate Bedroom Furniture Discounts?
Top Positive Review

“Great experience”

Gina B.
2/15/24

Purchased a dining room table and 8 chairs and am so happy with this purchase. The quality is great and at such an affordable price. There is a design element (gold line) on the table that was hard to see in the online pictures but I actually really like in person. The delivery process was seamless and it arrived within the estimated delivery window. Nadir, the manager at Emma Mason was so helpful and gave us constant updates on our order progress and followed up post delivery to ensure the delivery was successful and satisfactory. The local delivery team was wonderful as well. Arrived well within the delivery window and they called ahead to give an update when they were close. They were courteous and put everything together quickly while being mindful not to damage anything. So excited to put this dining set to use for upcoming holidays.

Top Critical Review

“DO NOT BUY”

Natalie L.
11/7/24

Beware—this company is a scam. They will send you broken furniture and then hit you with over $700 in shipping fees if you refuse delivery of their damaged goods. When you show them clear photos of cracks, they'll dismiss it, claiming the furniture isn't broken. Even if the cracks are sharp enough to cut, they'll insist it's "normal for stone," waving around a laughable brochure (which looks like it was made by a 5th grader) as "proof." This is all part of their con. Don't waste your money on this dishonest business. Avoid at all costs!

Reviews (255)

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Reviews that mention popular keywords

customer service (102) delivery company (15) emma mason (17) bedroom furniture (41)
Thumbnail of user lorriee7
New York
1 review
0 helpful votes
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December 30th, 2021

The couch took one year to be Manufactured. Ginger kept in contact with me for the entire year. I feel like she was a good friend of mine and will miss her emails.

Thumbnail of user emilerh
California
1 review
0 helpful votes
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September 5th, 2020

I didn't expect to have the locking file drawer to be shipped to me which is really good. I placed the order in the middle of July, ordered 2 sets of Wall Storage Cabinet 32", and 1 set of Lateral File drawers. But right away, I noticed the file drawer was without lock, so I had to cancel it and just kept the Wall Storage Cabinets. Several weeks later, before the shipment of Wall Storage Cabinets, I received a call from Ms. HANNAH and asked if I'd like to have the file drawer. I told her that I canceled it due to no lock. Then HANNAH helped me to find a file drawer in the same finish and with the lock. It's perfect to meet my needs. I even got a discount to add the drawer in the order. It's a good experience to get something I really want at a good price. Now, I cannot wait to see my new furniture from Bedroom Furniture. Thank you HANNAH.

Service
Value
Thumbnail of user maryo165
New Jersey
1 review
0 helpful votes
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September 14th, 2018

This has been one of the best experiences I've ever had. I was so nervous buying my son's bedroom set online. I dealt with Andrian and he was so helpful, kind and experienced. I received my furniture and I can't explain how happy I am. Never have I been as happy with my furniture as I am now. Everything from ordering the furniture to receiving updates as to when I will receive it, to the men delivering it and setting it up was so perfect. I can't wait to order my next room of furniture and it will definitely be with them. Andrain thank you so much for everything you have done.

Thumbnail of user williamw2038
Michigan
2 reviews
1 helpful vote
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September 26th, 2022
Verified purchase

I purchased a bedroom set on May 1,2021. Most of my items were finally delivered by December 2021 with 2 pieces broken upon delivery and had to be replaced. The bed, however, was delayed 8 times even though the website said it was in stock even though their employee on "chat" confirmed it was in fact in stock. On the 8th delay I was told it wouldn't ship until January 2023, 21 months after my original purchase. I then realized I would never receive my bed and opted to cancel.

I was told I would receive a certain amount in writing as to how much refund I would receive. Once the cancelation was final, I was told a lesser amount. The company refused to correct it even though it was their error and I'm still waiting on my refund.

Had I known of the dishonesty, lies, and deceit I would have never made the purchase and stuck with my local furniture store. By the way, once I canceled the bed, I purchased the same bed from my local store last Wednesday and it was delivered the next day.

Tip for consumers:
Do not buy from this website.

Products used:
Dresser, night stands, mirror

Service
Value
Shipping
Quality
Thumbnail of user michelleb2067
New Jersey
1 review
0 helpful votes
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September 17th, 2020

Hannah was extremely helpful and made our purchase of a mid century modern bedroom set very easy. We have not received our products yet but I highly recommend using this company.

Thumbnail of user alicel332
Illinois
1 review
0 helpful votes
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March 27th, 2022

Ronnie was very helpful and knowledgeable about the products. He also helped me get the best deal possible. Thanks! Will add update after receiving product in 4-6 weeks.

Tip for consumers:
Ask for better pricing.

Products used:
Bed

Thumbnail of user georgef466
New Jersey
2 reviews
0 helpful votes
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September 9th, 2020

Vicki was very knowledgeable and helpful. A pleasure to deal with. I can't wait to see the bedroom set. I'm sure I'll be returning for future purchases.

Thumbnail of user shylav2
Georgia
1 review
0 helpful votes
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September 29th, 2020

Ordered dining room set. Samantha was very professional. She answered all our questions with ease. We would definitely recommend her to any of our friends and family.

Thumbnail of user kevina907
California
1 review
0 helpful votes
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September 7th, 2020

Rio was amazing in helping us with this order and also threw in an additional discount on top of everything else. We just started decorating our new house and will definitely be shopping here again!

Thumbnail of user cindys1267
South Carolina
1 review
3 helpful votes
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March 20th, 2022

Their white-glove service set up the furniture to look like it was not damage! Did not notice for a few weeks and the drawer started falling apart. They offered me 150.00 on a dresser that cost 2000. 00 DO NOT TRUST THEM, BUT SOMEWHERE ELSE!

Tip for consumers:
DO NOT BUY FROM THIS COMPANY

Service
Value
Shipping
Returns
Quality
Thumbnail of user yanam14
New Jersey
1 review
0 helpful votes
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December 25th, 2020

Very professional team! I got the best price. Every week they update your order status, if you have any questions they reply right away. Excellent customer service! Thank you!

Thumbnail of user chelseas148
Indiana
1 review
0 helpful votes
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October 24th, 2020

Great service, and Gary was helpful in replacing a damaged piece. The table is just as pictured. A little more "off" white in certain lighting, but very pretty

Thumbnail of user kaym127
Texas
1 review
0 helpful votes
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September 16th, 2018

I just ordered my bedroom set. Ariana made the whole process effortless. She patiently answered all of my questions. Looking forward to receiving my guest room furniture!

Thumbnail of user teresas764
Georgia
1 review
0 helpful votes
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November 19th, 2020

Everything went great! Gary in customer service was very responsive. Beds are fantastic! The installers were prompt, professional & very quick & efficient!

Thumbnail of user antoinetter57
Kentucky
1 review
0 helpful votes
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July 7th, 2021

I had the pleasure of speaking with Chloe and she was very helpful I appreciate you helping me. Got my order placed and I can't wait to receive it. Thanks a bunch.

Thumbnail of user ashleyw931
Arkansas
1 review
0 helpful votes
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February 24th, 2022

Pam helped me out tremendously on answering questions about delivery and placing my order. Definitely will be referring people to here as well as using Pam!

Service
Value
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Thumbnail of user bethh146
Illinois
1 review
0 helpful votes
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September 12th, 2018

Shar was extremely helpful getting my order together and even helping to lower the price! We are looking forward to getting our bedroom set! Thank you!

Thumbnail of user susang1634
Texas
1 review
0 helpful votes
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September 29th, 2020

Good prices. Ordered bedroom set for guest room. Can't wait to receive my order Just what I was looking for Nice selections and you can personalize your order which I did.

Thumbnail of user sk523
California
1 review
0 helpful votes
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September 24th, 2020

I started the order not knowing what to do and Pam did an amazing job helping me. She made the entire process fast and simple. I can't wait till it comes.

Thumbnail of user douglasm1177
Oregon
1 review
0 helpful votes
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August 3rd, 2023

I cannot state what a great experience I had working with Emma Mason. I was always in contact with Jenette and Daisey. They always kept me up to date on the process as well as the delivery process. The white glove delivery service was as per described. Couldn't be more satisfied great quality and great service.

Service
Value
Returns
Quality
Thumbnail of user tddabner
Oregon
1 review
0 helpful votes
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April 29th, 2023

They really take care of you. I had Mervin Factor help me out and he went above and beyond for me. Thank you! I am telling everyone to shop through them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ramoned
California
1 review
0 helpful votes
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September 10th, 2018

I spoke to Grace, she was nice and gave me a really great deal on a master bedroom set. Hopefully delivery and setup are as easy as the ordering process.

Thumbnail of user annk350
Michigan
1 review
2 helpful votes
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April 21st, 2021

Ordered in November and still waiting for delivery. They charged my credit card for something i dont have. Use the power of your credit card to deal with empty promises

Thumbnail of user kristinad97
California
1 review
0 helpful votes
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November 13th, 2020

From the purchase all the way to delivery the customer service with this company was excellent! Michael kept me informed through the entire process. I would definitely shop here again!

Thumbnail of user tanimaa
Michigan
1 review
0 helpful votes
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September 9th, 2020

I love this website! Kate really helped me and gave me a really good deal. I would recommend everyone to buy from here! I cannot wait until my vanity comes in. I'm so happy!

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About the business

Shop for discount bedroom sets with Bedroom Furniture Discounts; give your bedroom a complete new look with our range of discount bedroom furniture including beautiful beds, nightstands, headboards, dressers, mirrors, chests and a lot more. To checkout...

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