• Bedroom Furniture Discounts

Bedroom Furniture Discounts

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Overview

Bedroom Furniture Discounts has a rating of 3.5 stars from 255 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Bedroom Furniture Discounts most frequently mention customer service, white glove, and perfect condition. Bedroom Furniture Discounts ranks 22nd among Furniture sites.

  • Service
    72
  • Value
    72
  • Shipping
    67
  • Returns
    29
  • Quality
    63
Positive reviews (last 12 months): 84.2%
Positive
16
Neutral
0
Negative
3
63
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How would you rate Bedroom Furniture Discounts?
Top Positive Review

“Great experience”

Gina B.
2/15/24

Purchased a dining room table and 8 chairs and am so happy with this purchase. The quality is great and at such an affordable price. There is a design element (gold line) on the table that was hard to see in the online pictures but I actually really like in person. The delivery process was seamless and it arrived within the estimated delivery window. Nadir, the manager at Emma Mason was so helpful and gave us constant updates on our order progress and followed up post delivery to ensure the delivery was successful and satisfactory. The local delivery team was wonderful as well. Arrived well within the delivery window and they called ahead to give an update when they were close. They were courteous and put everything together quickly while being mindful not to damage anything. So excited to put this dining set to use for upcoming holidays.

Top Critical Review

“DO NOT BUY”

Natalie L.
11/7/24

Beware—this company is a scam. They will send you broken furniture and then hit you with over $700 in shipping fees if you refuse delivery of their damaged goods. When you show them clear photos of cracks, they'll dismiss it, claiming the furniture isn't broken. Even if the cracks are sharp enough to cut, they'll insist it's "normal for stone," waving around a laughable brochure (which looks like it was made by a 5th grader) as "proof." This is all part of their con. Don't waste your money on this dishonest business. Avoid at all costs!

Reviews (255)

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Reviews that mention popular keywords

customer service (102) delivery company (15) emma mason (17) bedroom furniture (41)
Thumbnail of user debbieo96
Texas
1 review
0 helpful votes
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December 10th, 2020

I purchased a very nice king size bedroom set and they were easy to reach when I called to ask questions every time. Jenette helped me when I had any questions after the sale that gave me a great price and well with buying my set that was discontinued in all the other stores. Will buy again from this company.

Thumbnail of user patriciat1138
South Carolina
2 reviews
0 helpful votes
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July 13th, 2021

Spoke with Chloe on line chat, she was amazing, she was patient, very knowledgeable and very helpful. Their customer service is excellent. Thanks Chloe, I appreciate all your help and service. I am very much looking forward to getting my merchandise. Will most definitely recommend.

Thumbnail of user williamb3004
Georgia
1 review
0 helpful votes
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May 12th, 2021

Bedroom Furniture Discounts and namely Jenette Collarte was outstanding during our wait and delay. Her updates were timely, informative, and very well appreciated. She made sure we knew we were not forgotten and that she was keeping track of our order. I have never received better customer service from any company like Jenette provided.

Thumbnail of user pamb581
Texas
2 reviews
0 helpful votes
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December 6th, 2020

I ordered a dining room table with 6 chairs during this Covid Pandemic so shipping did take longer than usual. I used the white glove service and it went very smoothly. Didn't notice at first but after a few day of having, notice a part was missing to support the leaf under the table. Michael had been in constant communication with me throughout my whole experience so I emailed him. He had me take a couple pics and then he contacted a furniture repair service that came out and resolved the problem. Afterwards, Michael contacted me to make sure I was happy with the service and I was. I would like to thank Michael for being with me through this whole process!

Thumbnail of user nadak17
Pennsylvania
1 review
0 helpful votes
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July 8th, 2023
Verified purchase

I was able to find the exact dresser and mirror I needed at a great price and a good offer on white glove delivery. Nadir and Vincent were responsive to my questions and Nadir communicated before, during and after delivery to ensure a smooth delivery process.

Thumbnail of user larrydh
Texas
1 review
0 helpful votes
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October 21st, 2021

I almost gave up trying to order office furniture due to the delays caused by COVID. I contacted Mobi and shared my experience and they took it from there. I should have started with Bedroom Furniture Discounts, it would have saved me a ton of time and frustration. The process was seamless from ordering to delivery. The cost was very competitive compared to others and the quality of the furniture was exceptional. I would highly recommend, for your furniture needs.

Thumbnail of user sarahn27
California
1 review
1 helpful vote
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May 30th, 2014

Bedroom Furniture Discounts has really nice bedroom sets for prices so low I couldn't buy from anywhere else! And the quality is great. They have FREE white glove delivery service too so it couldn't be any easier to get a new bedroom set.

Thumbnail of user lauram1472
New Jersey
1 review
12 helpful votes
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September 7th, 2020

This is my first time going to bedroom furniture discounts. I purchased a bedroom set Today online with a sales rep named Rebekah. She was fast and very helpful and the process was easy and I was even offered a military discount. The quality of the furniture is all natural pine and has many added features including storage. The prices are exceptional. I look forward to receiving my bedroom set and once I receive it I will leave another review.

Thumbnail of user ranam23
West Virginia
1 review
10 helpful votes
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March 24th, 2021

I made a order on November and they kept giving me lies promises for shipment date month after month. It's supposed to be delivered between 4 to 6 weeks. I've been waiting for 4 months until now, and they sent me email two days ago telling me to waite for around one more month on May 7. So from November to May if they are telling the truth, if they will not make a delay for one more month later!
I cancelled my order. I don't recommend it at all. When I made my order, it wasn't written that it is out of the stock.
I would give them ZERO star.

Service
Shipping
Thumbnail of user jamesd3554
New York
2 reviews
0 helpful votes
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December 3rd, 2023

From the first contact with Bedroom Furniture Tiffy Tan kept in touch with the progress of our order. It arrived in the time period we were told.
The delivery service was awesome. White glove service. They set up the bed frame, and and installed the mattress and box spring.
I would recommend them and I would use them again. Thank you.
Jim Dowdle

Products used:
Bed frame

Service
Value
Shipping
Quality
Thumbnail of user tylins
Florida
1 review
0 helpful votes
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September 29th, 2020

Pam assisted us in chat with the purchase of two nightstands and a bachelor chest. She was very polite, professional and thorough. She made the experience quite easy and we were able to forgo the normal website checkout process.

Tip for consumers:
Pam, in Chat was very helpful.

Products used:
A.R.T. Prossimo Bachelor's Chest and 2 nightstands.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jhns
Arizona
2 reviews
3 helpful votes
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January 27th, 2023
Verified purchase

I ordered a dresser 8 weeks ago and was told then that there was a 4-6 week delivery. DELIVERY, not shipping. It has now been a full 8 weeks since I ordered and I have inquired twice about the fact that the item has yet to ship. I have been given two excuses by the company for why it has yet to ship, however the fact remains that it has yet to ship! I have now spent more than $1300.00 and after 8 weeks the item has yet to ship!

Tip for consumers:
DON'T! THEY TAKE YOUR MONEY AND DO NOT DELIVER THE ITEM YOU PURCHASE IN A TIMELY MANNER, IF EVER!

Products used:
NONE! I HAVE YET TO RECEIVE MY ORDER AFTER 8 WEEKS!

Service
Value
Shipping
Thumbnail of user dorisd170
New York
1 review
0 helpful votes
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June 9th, 2021

We are very pleased with our beautiful new bedrooom set... It's just what we wanted! Both the quality and finishes of the furniture are excellent. The men who delivered and assembled the set did a great job! They actually called and came a day earlier which was great.
We appreciate all that our success manager Ann did to communicate with us and ultimately coordinate our delivery. She did a wonderful job! I guess that's why they call her a "success" manager!

Thumbnail of user josephz44
Texas
1 review
0 helpful votes
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September 11th, 2018

Sharon assisted me with my order when I encountered a problem due to an error on my part. I appreciated her friendly, efficient manner. Within minutes, the issue was resolved and my order was on it's way. Thank you, Sharon!

Thumbnail of user loral46
Alabama
1 review
0 helpful votes
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October 5th, 2020

From the initial order to the delivery Michael was in constant contact, communication with me on what was happening at every stage of my custom order, I felt very confident I would receive an excellent product and I did. The order was fulfilled and delivered ahead of the projected schedule.

Thumbnail of user jemm15
Mississippi
1 review
0 helpful votes
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January 9th, 2024

Thanks to Nadir for keeping me updated with the delivery process, I would make purchases again. The furniture was just what I expected in terms of fabric and wood color. I am very pleased.

Thumbnail of user lauras539
Texas
1 review
0 helpful votes
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October 6th, 2018

I was a bit skeptical to order my furniture on line. I knew what I wanted, but my local furniture store did not carry California King. I found just what I wanted her and I was pleased with the entire buying experience. Yesterday my bed and dresser were deliver in perfect condition.

Thumbnail of user annm1194
California
1 review
0 helpful votes
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September 15th, 2020

Walter tracked down the chairs we wanted, sent links to the manufacturer's website for the information we needed & answered all our questions professionally & patiently. This epitomizes customer service!

Thumbnail of user lisan470
Maine
1 review
0 helpful votes
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October 16th, 2020

My order came in and the quality and the looks of the furniture were amazing and I am so happy with the pieces. I did make an error in ordering and Michael has helped me reorder what I wanted. His communication and keeping me updated has been wonderful and very customer focused. Thank you.

Thumbnail of user stevenk1429
Washington
1 review
0 helpful votes
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July 13th, 2023

We had a great overall experience with our first online furniture purchase. It took a few weeks longer than we initially thought but Drichsen kept in touch and we weren't really surprised with how hard it's been to get furniture. Saved probably 15-20% compared to locally.

Delivery was super easy, great company and nice guys as well. They gave us a 2 hour window and called 20 minutes before. Helped set it all up and came exactly when they promised.

Products used:
Parker House

Thumbnail of user theresas452
New York
1 review
0 helpful votes
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September 17th, 2020

I was assisted by Vicki during an online chat session to order a dining room set. She was knowledgeable, friendly, and went above and beyond to assist. I particularly appreciated that she confirmed the realistic delivery date for our set. The other site I was considering for this purchase was not transparent about how delayed the delivery would be. Vicki stayed with me throughout the entire purchase process and followed up with the confirmation of the order. I hope the rest of the delivery process is as smooth!

Thumbnail of user kb613
California
1 review
6 helpful votes
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December 31st, 2020

The Pandemic has caused delays across the Board in the furniture industry and this company has a very personal touch with direct person to person texts and email. Their Very prompt responses and self-initiated updates made my wait much more bearable.
Glade I found this company and their AMAZING prices. I look forward to my next purchase.

Service
Value
Shipping
Quality
Thumbnail of user betht157
Louisiana
2 reviews
0 helpful votes
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October 2nd, 2020

Buying new furniture couldn't be any easier. My sales associate, John, was knowledgeable and ready to assist with my purchase. He made many suggestions and offered applicable discounts and incentives.

I hope the delivery and set-up will be as positive as the sale. So far, so good!

Thumbnail of user lynneh113
New York
1 review
0 helpful votes
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September 29th, 2020

I wish I could give Michael 5 plus stars! He was key in navigating delivery process during the pandemic. He was in constant contact and kept me informed every step of the way. Actual physical delivery was flawless and very quick.

Thumbnail of user pamelas310
Tennessee
1 review
0 helpful votes
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September 10th, 2018

I had an amazing experience with my order with this company. I worked with Arianna and she was even willing to hold my order until I returned home for delivery. Everything was five star from the order process to the white glove delivery and set up. Would definitely order from this company again. Thanks!

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About the business

Shop for discount bedroom sets with Bedroom Furniture Discounts; give your bedroom a complete new look with our range of discount bedroom furniture including beautiful beds, nightstands, headboards, dressers, mirrors, chests and a lot more. To checkout...

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